Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

July 12, 2023

Best dropshipping app that I ever used..................................................................................

ConfiBabe
United Kingdom
6 months using the app
ShopSocial, Inc. replied July 14, 2023

Hi ConfiBabe,

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

February 26, 2023

I am new to Trendsi and had several questions. Chette was amazingly helpful and patient. She thoroughly and clearly answered all my questions. It was a very positive interaction.

Down East Amazing
United States
6 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Down East Amazing,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

Edited January 14, 2024

Great platform, makes selling easy and streamlined.

Love the trendsi support. I worked with Dave & Marry. Both were great in providing immediate support and clear directions. For all sellers out there, check out trendsi.

zisk
United States
6 months using the app
ShopSocial, Inc. replied August 21, 2023

Hello zisk

We greatly appreciate your fantastic feedback! It's wonderful to hear that you're finding our platform user-friendly and efficient for selling. We're thrilled that our support, especially from Dave, has been helpful to you. Thank you for recommending Trendsi to fellow sellers. If you ever need assistance or have further insights, feel free to reach out. Your success matters to us!

March 3, 2023

I needed help on Trendsi and used the chat for help. I was lucky to get Anja!!!
She was amazing and resolved my problem within just a few minutes while we were chatting.
Thank you Anja!

Anchor & Ash
United States
6 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Anchor & Ash,
Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

December 10, 2022

I absolutely love the clothes they offer. I had trouble finding a wholesaler with this great of product. They also have amazing customer service. Mia patiently helped me through all of my questions!

Monoria
United States
6 months using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Monoria

Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Mia! Please reach out to us anytime, we are available 24/7!

July 14, 2022

Charmaine was awesome in helping me today! I have always had the best customer service with the whole staff at Trendsi, whether it was an order problem or other issue. Thanks Trendsi!

Heartland Hills
United States
6 months using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Heartland Hills

We LOVE your review and on behalf of everyone on our team, welcome to Trendsi! Our goal at Trendsi is to not only provide quality products, fast shipping, and good prices but also great customer service. Please reach out again to our 24/7 customer support!

March 1, 2023

Angelo was really helpfull.He respond me quickly.I'm happy with the service.Thanks for everythinngg!!

Ophelie
United Kingdom
6 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Ophelie

Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

December 10, 2021

Whitney was super helpful! she answered all my questions in a timely matter, and was super polite and responsive

Dollhouse Boutique
United States
6 months using the app
ShopSocial, Inc. replied December 13, 2021

Hi Dollhouse Boutique,

We are so glad that Whitney was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

June 4, 2022

Great customer service. My agent Lorie answered my questions quickly and was able to direct me to how handle my transaction. I am enjoying the app. Great selections.

Monumental Looks Boutique
United States
6 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Monumental Looks Boutique

Thanks a lot for your review and this means a lot to us. We are very happy that we could help and we encourage you to reach out to our 24/7 customer support for any questions or feedback.

April 5, 2022

I use this app daily. Absolutely the easiest dropshipper out there, to work with. Love the US brands and overseas options, as well. The transparency is phenomenal!

minkandminnow
United States
6 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, minkandminnow

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.