Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 9, 2023

Angelo was so helpful! He answered all of my questions very quickly and clearly for me to feel confident moving forward with Trendsi! I look forward to working with Trendsi!

Kids Threads
United States
6 months using the app
ShopSocial, Inc. replied February 10, 2023

Hi, Kids Threads,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

October 5, 2023

The customer service was perfect! Allan was very nice and patient with me and answered all of my questions thoroughly. He has made me even more excited to use Trendsi. I would recommend this app to anyone.

EMMORTAL
United States
6 months using the app
ShopSocial, Inc. replied October 6, 2023

Hello EMMORTAL

Thank you for your wonderful feedback! We're thrilled to hear that you had a perfect customer service experience with Allan, and that he was nice, patient, and thorough in answering all your questions.

We greatly appreciate your recommendation and are excited to have you use Trendsi. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way!

June 27, 2023

Czar is always great help. Never leaves me hanging on a limb. Honest, prompt and helpful. One of the best for sure!

PURULU
United States
6 months using the app
ShopSocial, Inc. replied June 27, 2023

Hi, PURULU

Czar really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

Edited March 29, 2022

Really love this app the customer support team is top tier. They have a ton of great styles and integrate easily with shopify. Lee was my most recent support staff member and she helped me replace a size very quickly before the order processed for a customer of mine that had ordered the wrong one.

Ivy Reina
United States
6 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Ivy Reina

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!

July 6, 2023

I would definitely recommend Trendi!! Mia was so helpful and gave exceptional customer service! She was very quick to answer all my questions and assist me with my needs. I also love the products. Trendsi drop shipping has changed the game for me! I am thrilled to have found them!

Chloe's By Design
United States
6 months using the app
ShopSocial, Inc. replied July 6, 2023

Hello Chloe's By Design

Thank you for your fantastic 5-star review! We're thrilled to hear that Mia provided exceptional customer service, answering all your questions promptly. We're delighted that you love our products and that Trendsi drop shipping has made a positive impact for you. We appreciate your recommendation and look forward to continuing to serve you!

March 30, 2022

I love Trendsi. They have an amazing collection. Support is very prompt and helpful. Thank you Lorie for your help. Thank you Trendsi. Hoping Trendsi will resume shipping to non-US destinations. Thank you

Coenifer
India
6 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Coenifer

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

May 28, 2023

My first time using Tredsi for my online business. I had a question and there is a convenient chat box to ask any questions and Chette answered my question within minutes and was very helpful. VERY user friendly and I highly recommend!

Tatum James
United States
6 months using the app
ShopSocial, Inc. replied May 28, 2023

Hi, Tatum James

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

August 18, 2023

Greta and everyone over at Trendsi is a pleasure to work with and goes above and beyond to help should you have any questions or need assistance. Trendsi has been a blessing to my boutique. I highly recommend signing up with them if you are a new or established boutique.

SadiesSCBoutique
United States
6 months using the app
ShopSocial, Inc. replied August 21, 2023

SadiesSCBoutique

Thank you for your kind words and recommendation! We're delighted to hear that Gretle and our team have provided you with exceptional support. It's wonderful to know that Trendsi has been a valuable asset to your boutique. Whether you're new or established, we're committed to helping your business thrive. If you ever need anything or want to share more about your experience, please feel free to reach out. Your success is our joy!

September 12, 2022

I love this app. Very user friendly and helps me most when I am away from my desktop. Customer service is awesome. Lee helped me when I had questions and I got my answers right away. Very happy.

Anita's Attic
United States
6 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Anita's Attic

She really is a gem, isn't she? We take pride in providing an excellent customer experience. We will make sure to pass along the compliments to Lee and please reach out anytime to our amazing customer support team.

September 13, 2023

Raymart Was very quick to respond, answered all questions and went above and beyond to share information that will be helpful to me in the future

KelliMarieBoutiqueCo
United States
6 months using the app
ShopSocial, Inc. replied September 15, 2023

Hi KelliMarieBoutiqueCo,

Thank you so much for your kind words! I'm glad to hear that Raymart was able to assist you promptly and provide valuable information for the future. We appreciate your feedback! ❤️