Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

June 27, 2023

Czar is always great help. Never leaves me hanging on a limb. Honest, prompt and helpful. One of the best for sure!

PURULU
United States
6 months using the app
ShopSocial, Inc. replied June 27, 2023

Hi, PURULU

Czar really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

July 6, 2023

I would definitely recommend Trendi!! Mia was so helpful and gave exceptional customer service! She was very quick to answer all my questions and assist me with my needs. I also love the products. Trendsi drop shipping has changed the game for me! I am thrilled to have found them!

Chloe's By Design
United States
6 months using the app
ShopSocial, Inc. replied July 6, 2023

Hello Chloe's By Design

Thank you for your fantastic 5-star review! We're thrilled to hear that Mia provided exceptional customer service, answering all your questions promptly. We're delighted that you love our products and that Trendsi drop shipping has made a positive impact for you. We appreciate your recommendation and look forward to continuing to serve you!

Edited March 29, 2022

Really love this app the customer support team is top tier. They have a ton of great styles and integrate easily with shopify. Lee was my most recent support staff member and she helped me replace a size very quickly before the order processed for a customer of mine that had ordered the wrong one.

Ivy Reina
United States
6 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Ivy Reina

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!

August 18, 2023

Greta and everyone over at Trendsi is a pleasure to work with and goes above and beyond to help should you have any questions or need assistance. Trendsi has been a blessing to my boutique. I highly recommend signing up with them if you are a new or established boutique.

SadiesSCBoutique
United States
6 months using the app
ShopSocial, Inc. replied August 21, 2023

SadiesSCBoutique

Thank you for your kind words and recommendation! We're delighted to hear that Gretle and our team have provided you with exceptional support. It's wonderful to know that Trendsi has been a valuable asset to your boutique. Whether you're new or established, we're committed to helping your business thrive. If you ever need anything or want to share more about your experience, please feel free to reach out. Your success is our joy!

March 30, 2022

I love Trendsi. They have an amazing collection. Support is very prompt and helpful. Thank you Lorie for your help. Thank you Trendsi. Hoping Trendsi will resume shipping to non-US destinations. Thank you

Coenifer
India
6 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Coenifer

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

May 28, 2023

My first time using Tredsi for my online business. I had a question and there is a convenient chat box to ask any questions and Chette answered my question within minutes and was very helpful. VERY user friendly and I highly recommend!

Tatum James
United States
6 months using the app
ShopSocial, Inc. replied May 28, 2023

Hi, Tatum James

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

September 13, 2023

Raymart Was very quick to respond, answered all questions and went above and beyond to share information that will be helpful to me in the future

KelliMarieBoutiqueCo
United States
6 months using the app
ShopSocial, Inc. replied September 15, 2023

Hi KelliMarieBoutiqueCo,

Thank you so much for your kind words! I'm glad to hear that Raymart was able to assist you promptly and provide valuable information for the future. We appreciate your feedback! ❤️

September 12, 2022

I love this app. Very user friendly and helps me most when I am away from my desktop. Customer service is awesome. Lee helped me when I had questions and I got my answers right away. Very happy.

Anita's Attic
United States
6 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Anita's Attic

She really is a gem, isn't she? We take pride in providing an excellent customer experience. We will make sure to pass along the compliments to Lee and please reach out anytime to our amazing customer support team.

March 2, 2022

Ứng dụng này thật tuyệt vời. Tôi thích nhất là sự đơn giản và hình ảnh rất đẹp. Nhiều mặt hàng ứng dụng cung cấp thật tuyệt vời. Bạn Mia đã giúp tôi giải đáp thật nhiều điều. Cảm ơn bạn!

TEXVIN
United States
6 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, TEXVIN

We are glad Mia was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

April 4, 2023

Gretle was amazing super helpful and answered all my questions quickly :) she really helped me learned more about how to use the Trendsi site to help with my business.

Winnies Curvy Closet.com
United States
6 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Winnies Curvy Closet.com

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.