Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 9, 2023

I had a problem signing into my account and Mary was very helpful in getting me back on in a very prompt time

Araly’s Boutique
United States
5 months using the app
May 12, 2022

I love their customer support already. Audrey was so helpful and answered all my questions. I'm just starting out so we will see how it goes from here.

All Store And More
United States
5 months using the app
ShopSocial, Inc. replied May 16, 2022

Hi, All Store And More

Thank YOU for finding us. We are thrilled to help grow your fashion business and really look forward to more collaboration in the future. Don't hesitate to reach out if you have any additional questions and feedback.

Edited July 1, 2021

I have just recently started using this app. I am very please with customer service and the fact that I am the test market area, so there is a lot of respect that has been provided. Customer Service is so so helpful, I must give a shout out to Chen and the quick replies. Ella, Sherwin and Jaylene are AMAZING!! The trends they have in store are great and everything is up to date.

Bodacious Bliss
Canada
5 months using the app
ShopSocial, Inc. replied July 3, 2021

Hi Bodacious Bliss,

Thank you so much for your review! We are all so glad that you are enjoying your Trendsi experience! Please don't hesitate to contact us for anything you need in the future!

October 21, 2021

i been using trendsi for a while now and i have to say i love this app. The process of adding products is very easy. I really enjoy looking at theyre variations in style and feel like it can only make my store more successful. Thanks trendsi...

Linked Luxury
United States
5 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Linked Luxury,

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us about any questions or needs in the future.

March 21, 2023

Angelo was very helpful and easy to work with. He was able to give me a direct answer with no confusion.

Beautybuyty
United States
5 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Beautybuyty

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

March 27, 2023

I am new to the app, but it has been easy to set up. When I had a question at 10:30pm I was shocked that I received an immediate response from a live person to assist. I will update you when I get a sale to let you know how the sales and shipping process went.

Dollzly Chic Boutique
United States
5 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Dollzly Chic Boutique

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

Edited February 22, 2023

I had the pleasure of interacting with Lee and I must say that I was amazed by her level of professionalism. She was able to answer all of my questions with ease and helped me a lot. I would highly recommend her.

NaisQ
Bulgaria
5 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi NaisQ,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

September 26, 2022

Thank you so much Hazel for helping me with questions on my first order. I appreciate you answering all of my questions!

ciao belle boutique
United States
5 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, ciao belle boutique

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

November 1, 2023

I worked with Erica in Customer Service and she was very helpful!

AccessoryFlair
United States
5 months using the app
ShopSocial, Inc. replied November 3, 2023

Hello AccessoryFlair,

That's fantastic to hear! 🎉 We're thrilled to know Erica provided you with excellent service. If you ever need further assistance, don't hesitate to reach out. Thanks for being a part of our community! 🌟

May 5, 2022

Trendsi has the best customer service. With great products, this is a win win. My customers are also very happy with the products.

FabulousFixx
United States
5 months using the app
ShopSocial, Inc. replied May 15, 2022

Hi, FabulousFixx

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.