Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 29, 2024

Very good dropshipping site especially for beginners, shout out to Dave!

𝐌𝐊𝐂
United States
4 months using the app
ShopSocial, Inc. replied July 31, 2024

Hi 𝐌𝐊𝐂,

Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that you find Trendsi to be a great dropshipping site, especially for beginners. Huge shout out to Dave for making your experience even better! Thanks for being a part of the Trendsi family! 🙌✨

July 1, 2024

Trendsi is super easy to connect to the shopify account and it's easy to get help and support from their team. Shout out to Charles for being a great support!!

Inspired Fashion 40
United States
Over 2 years using the app
ShopSocial, Inc. replied July 5, 2024

Hi Inspired Fashion 40,

Thanks for the awesome review! We're thrilled to hear how easy it was to connect Trendsi to your Shopify account. Big shout out to Charles for his fantastic support! 🎉

June 27, 2024

There is a wide selection of merchandise to choose from and no cost to test a product online! So appreciate this option.

Style Rx
United States
12 months using the app
ShopSocial, Inc. replied June 28, 2024

Hello Style Rx,

Thank you so much! We're thrilled you enjoyed our selection and the free trial option. Your satisfaction is our top priority! 🌟

June 24, 2024

I recently had the pleasure of interacting with Dave, an advisor from Trendsi, and his customer service was exceptional. As a first-time customer, I had numerous questions regarding my order, and Dave addressed each one with remarkable professionalism and thoroughness.

Review of Dave's Customer Service

Responsiveness:
Dave was incredibly prompt in his responses. From the moment I reached out with my inquiries, he responded quickly, ensuring that there was minimal waiting time. This promptness made me feel valued as a customer.

Knowledge and Clarity:
Dave demonstrated a deep understanding of the products and the ordering process. His answers were clear and concise, leaving no room for confusion. He patiently explained each step and provided detailed information on the items I was interested in, which significantly enhanced my confidence in making the purchase.

Friendliness and Professionalism:
Throughout our interaction, Dave maintained a friendly yet professional demeanor. His polite and courteous approach made the experience pleasant and stress-free. It was evident that he genuinely cared about my concerns and was dedicated to providing the best possible service.

Problem-Solving Skills:
There were a few issues I needed clarification on, such as shipping details and return policies. Dave addressed these efficiently, offering practical solutions and alternative options when necessary. His ability to resolve potential issues before they escalated was impressive.

Follow-Up:
Dave didn't just stop at answering my questions. He followed up to ensure that all my concerns were addressed and that I was satisfied with the information provided. This follow-up was a testament to his commitment to excellent customer service.

Conclusion

Overall, my experience with Dave at Trendsi was outstanding. His responsiveness, knowledge, friendliness, and problem-solving skills made my first order process smooth and enjoyable. I highly recommend Dave and the Trendsi customer service team for their exemplary support.

Hoxanna
United States
About 2 months using the app
ShopSocial, Inc. replied June 27, 2024

Hello Hoxanna,

Thank you so much for taking the time to share your detailed and positive experience with Dave! We are thrilled to hear that he provided exceptional customer service and made your first order process smooth and enjoyable.

Your kind words about Dave's responsiveness, knowledge, friendliness, and problem-solving skills are greatly appreciated. We strive to offer the best support possible, and it’s wonderful to know that Dave exceeded your expectations.

If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We look forward to continuing to support you and ensure your experience with Trendsi remains outstanding.

July 10, 2024

Hi, I am new to trendsi, I just recently launched items to my shopify store. I had a question about an order that had not been fulfilled. I emailed customer support and received a response from Raymart. He was very descriptive in his explanation of the processes and even sent me examples of where to find different filters. Great customer service Raymart.

serendipityandsass
United States
13 days using the app
ShopSocial, Inc. replied July 12, 2024

Hi serendipityandsass,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Raymart is fantastic, and we're glad he could help you out quickly! 😊

October 16, 2024

Love this app!!! Easy to use and tons of products!

The REDFOX Lifestyle
United States
1 day using the app
ShopSocial, Inc. replied October 18, 2024

Hi The REDFOX Lifestyle,

That's awesome to hear! I'm so glad you're loving the app! The wide selection really makes it fun to explore. If you ever have any questions or need recommendations, feel free to reach out!

September 13, 2024

Harold was great! He was able to answer all my questions, and I appreciate his honesty. Thank you Harold!

KalinaKelly
United States
1 day using the app
ShopSocial, Inc. replied September 18, 2024

Hi KalinaKelly,

Thank you so much for your kind words! We’re thrilled to hear that Harold was able to assist you and answer all your questions. We truly value honesty and transparency in our service.

I’ll make sure to pass along your appreciation to Harold. If you have any more questions or need further assistance, feel free to reach out!

July 24, 2024

Thank you very much ' RAYMART' , he solved my problem within couple minutes. he has good knowledge. I was frustrated with this problem, but he solved. once again thank you 'TRENDSI TEAM' and 'RAYMART'.

Megaroyal
United States
7 days using the app
ShopSocial, Inc. replied July 28, 2024

Hi Megaroyal,

Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Raymart was able to solve your problem so quickly and effectively. His knowledge and dedication truly shine through. We're sorry for any frustration you experienced, but we're glad Raymart could turn things around for you. Thank you once again from the entire Trendsi team and Raymart! We're here for you whenever you need us. 🙌✨

August 28, 2024

Thank you for responding promptly to my inquiry. Dave is very helpful.

The Pristine Style
United States
28 days using the app
ShopSocial, Inc. replied September 1, 2024

Hi The Pristine Style,

You’re very welcome! 🌟 We’re glad to hear that we could respond promptly to your inquiry and that Dave was able to assist you effectively.

Thank you for taking the time to share your feedback. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!

August 21, 2024

Harold Helped me out a ton on my advertisement question; No complaints about Trendsi from me!

Golden Threads Apparel
United States
5 days using the app
ShopSocial, Inc. replied August 22, 2024

Hi Golden Threads Apparel,

Glad to hear Harold was able to help! Thanks for the positive feedback—we’re happy you’re enjoying Trendsi! ❤️