Reviews (3,636)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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When I tell you they are THERE to help 24/7, I'm not exaggerating... it's 11pm and poor Gretle has been helping me with my ridiculous questions for who knows how long! I highly recommend Trendsi and I think Gretle needs a raise
Hello Geo Stellita Designs,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle. We'll make sure to pass along your feedback, and we're here for any more questions you may have, no matter the time!
AMAZING customer service. Gretle was super helpful at helping me figure out how to properly submit an order from my shopify website and locate 2 other orders. She was super quick and responsive. This has made me feel very secure in building an online boutique with the help of Trendsi.
Hello The Boog & Wink,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer service team. We're here to support you every step of the way in building your online boutique. If you have any more questions or need assistance, feel free to reach out. Happy selling! 🛍️🌟
Allan was very helpful, he responded quickly to my questions and concerns and had me on my way in just minutes. I have had great experiences with Trendsi support.
Hi, Carbone's Marketplace
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
"I've finally found a game-changer for my boutique – Trendsi! The quality of their clothing is nothing short of amazing. Each piece exudes the essence of style and sophistication, and my customers have been absolutely thrilled. But that's not all; their customer service is like no other. It's as if they have a magic wand – every time I reach out, they respond within minutes, making me feel like a priority. With Trendsi, I've found a reliable partner and a source of top-notch fashion that keeps my customers coming back for more. Thank you, Trendsi, for making every interaction remarkable and every outfit unforgettable!"
Owner, GlamourLux Boutique
Hello Glamour Lux Boutique,
Thank you so much for your fantastic review! We're thrilled to hear that Trendsi has been a game-changer for GlamourLux Boutique. We take pride in providing top-notch clothing and exceptional customer service. Your satisfaction and the satisfaction of your customers are our top priorities. We look forward to continuing to be your reliable fashion partner. Thank you for your support! 💫 #TrendsiFashion #CustomerSatisfaction
Mary was very helpful in answering all my questions and resolving my concerns I had with the app. So far the app, has been user friendly as well.
Hi, Diva's Paradise Shop
Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.
Fantastic customer service. whenever I have a question they make sure they get me an answer quickly. I have used Trendsi a few years ago and I must say there has been even better improvements. Thank you Anya for all your help.
I've had to use Trendsi support chat 2 times within the past week, both times were effortless and Issues were resolved in a timely manner. Anya specifically was a lot of help, replied quickly and she was very knowledgeable.
I would definitely recommend this app. The products are beautiful, simple to integrate with your store, and any issues you face you have an entire support team that is extremely knowledgeable and you can never hesitate to reach out to them and save a lot of time instead of trying to figure it out for yourself.
Hello GymWearX,
Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Thank you for sharing your recommendation. If you have any other questions or need further assistance, feel free to ask! ❤️
3/21/23 Love the Trendsi team! I had a question about bulk importing a collection to my Shopify page, and Angelo was attentive, gave specific instructions, and even gave me screenshot to get it done - without asking. Fantastic customer service!
3/9/23 Mary was so helpful! I needing guidance on adding additional product tags because the system was not letting me for some reason, plus a couple other little questions, and I was not finding where to fix it myself. She took the time to ensure the issue was being worked on internally, then sent me the link to remove them in the interim instead of just sending me to the Help guide. She chose to provide great customer service, and I am so appreciative of it. Thanks Mary!
This is a great substitute shipping platform with a wide variety. What surprised me most is that the customer service of this platform is really dedicated. When I have a question I don't understand, I just need to ask the staff and I can get a solution very quickly. The staff member who provided me with help was Anya, and she was really great! Thank you, Anya.
Hello idossy
Thank you for your feedback! We're delighted to hear that you find our shipping platform to be a great substitute with a wide variety. We take pride in our dedicated customer service, and we're glad Anya could assist you promptly. If you have any more questions or need further support, don't hesitate to ask. We appreciate your support!
Overall it has been a great experience this far. I did have one little issue but Raymart took care of it quickly and efficiently.