Reviews (3,529)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

October 11, 2021

I contacted support team and " Angelo" solve my issue and my question. Excellent support, I love trendsi!

HolyMolly.hm
United States
About 2 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi HollyMolly.hm

We are so happy that Angelo was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

November 28, 2021

Love this App! Only one downfall if you are shopify... not quick downloads for product... they say they are fixing this as I write this review all shopifiers will love that! Perfect app to brand your business!

Fashionopolism.com
United States
About 2 months using the app
ShopSocial, Inc. replied December 3, 2021

Hi Fashionopolism.com,

We LOVE your review! Trendsi's mission also include innovating and constant improvements to make sure every request is heard and as a young company, it might take time but we want you to know that we're definitely listening! If you have any more questions, please reach out to our customer service and we will gladly assist you utmost! 💛

July 2, 2023

Excellent customer care experience by Raymart on concern regarding shopify dropshipping and quality of products.

Phantoms
Pakistan
About 2 months using the app
ShopSocial, Inc. replied July 3, 2023

Hi, Phantoms

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

August 1, 2023

great app and great support. i am new to drop shipping and with Trendsi every thing is easier thank you Czar for you great respond

Dantelle
Germany
About 2 months using the app
ShopSocial, Inc. replied August 2, 2023

Hello Dantelle

Thank you for your positive feedback! We're thrilled to know that you find our app great and our support team helpful.

Czar is an important part of our support team, and we'll be sure to pass on your appreciation for her great response. If you have any more questions or need further assistance don't hesitate to reach out. We're here to help you succeed!

September 27, 2021

Fast customer support. Karen was great in helping with my request to change the phone# on my account . Thank you!

Picassoshopfr
France
About 2 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Picassoshopfr,

Thank you so much for your review! We will be sure to pass on the compliment to our CS team. Please continue to reach out to our 24/7 customer support!

January 9, 2023

Trendsi's customer service is responsive and helpful. Thank you for being quick to respond and providing me with answers to my most pressing questions. Thanks to the customer service team!

Aloveah's Boutique
United States
About 2 months using the app
February 28, 2022

The ever growing "Trendsi Tribe" is absolutely the best ever! From there customer support chat to the FB group, I have never seen a more helpful group of people. They are on top of their game! I would recommend this app for all dropshippers and boutiques. Great for beginners like me as they are very free with the knowledge they have gained themselves in the fashion industry. On top of that, it's free! DON'T BE AFRAID TO ASK QUESTIONS!
A special thanks to Karen. You are awesome!

Lady Layne's
United States
About 2 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Lady Layne's

We are thrilled that Karen was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

December 22, 2022

I love trendsi. They have super cute products and have a really good support team. Allan was super helpful and answered all my questions.

TynTyns
United States
About 2 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, TynTyns

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!

March 29, 2023

Customer service chat with Angelo was great! I couldn't figure out why my items were not downloading all a sudden. He helped me out.

shopkrystalandco
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, shopkrystalandco

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

May 20, 2023

Raymart was dedicated to helping me get my business started and growing. He helped me through questions I had and offered recommendations for a successful store.

Thread&Tote
United States
About 2 months using the app
ShopSocial, Inc. replied May 21, 2023

Hi, Thread and Tote

Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!