Reviews (3,633)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 27, 2023

Just had the best customer service from Trendsi! Raymart helped me with every issue i had. Very pleasant and very knowlegeable!! Once again thank you very much Raymart!

Trendywinds
United States
About 2 months using the app
ShopSocial, Inc. replied March 27, 2023

Hi, Trendywinds

We're glad that you found Raymart helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! ❤️

November 2, 2023

I would absolutely recommend Trendsi for smooth operation and quality service, Best Decision ❤️ Gretle is very communicative and very resourceful

RahLeeBoutique
United States
About 2 months using the app
ShopSocial, Inc. replied November 3, 2023

Hello RahLeeBoutique,

Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a smooth experience with us. We'll make sure to pass on your praises to Gretle. If you ever need anything else, feel free to reach out. Cheers to making the best decision! 🌟❤️

October 11, 2022

I had a minor question as a new comer to drop shipping and Lee managed to answer that very quickly thank you

SHD Clothing Salon
United Kingdom
About 2 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, SHD Clothing Salon

Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!

May 30, 2022

The app was extremely easy to install, the items are beautiful and the prices are good. I was helped by Representative Charmaine who was extremely pleasant and helpful.

dewdrops247
United States
About 2 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, dewdrops247

Thanks so much for your review! We're delighted that you like using Trendsi so far. Please don't hesitate to reach out with any questions or feedback.

December 16, 2022

There store is easy to use and customer service is awesome as always. I've never had to wait for customer service to answer and they always make sure all your questions were answered. Thank you Lori!

Grit4Glory
United States
About 2 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Grit4Glory

Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.

November 20, 2023

I had the pleasure of having Allan giving me step by step instructions for making sure my shopify store was set up and integrated properly with Trendsi. His knowledge was key. I really appreciated his help.

McKinley K.
United States
About 2 months using the app
ShopSocial, Inc. replied November 22, 2023

Hello McKinley K.,

Hi there! 🌟 Thanks a bunch for your awesome review! We're thrilled to hear that Allan could assist you step by step in getting your Shopify store all set up with Trendsi. Our team is dedicated to providing top-notch support, and it's fantastic to know that Allan's knowledge made a real difference for you. If you ever need more help or have questions, we're always here for you.

March 27, 2023

I had a shipping/order processing question today and was chatting with Raymart, who was very helpful and very courteous. After using various vendors and Shopify apps since starting my Shopify journey, I have always been satisfied with the customer support I have received from Trendsi. Especially today withRaymart!

Peggy's Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Peggy's Boutique

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

September 28, 2023

As I am new to Dropshipping, I had a few questions that needed answered. I reached out using the chat option on the app early in the morning. Chette gave me all the information I was looking for and was very quick to reply. I was very pleased to get in touch with a real person when I was expecting automated responses due to my timing.

Pool Stuff
United States
About 2 months using the app
ShopSocial, Inc. replied September 30, 2023

Hello Pool Stuff,

Thank you for your kind words! We're delighted to hear that Chette was able to assist you promptly and effectively. We're here to help, so if you have any more questions or need further assistance, feel free to reach out. Welcome to the world of dropshipping! ❤️

May 12, 2023

thank you very much for helping me it is always a pleasure to be helped so efficiently
thank you for solving my problem
and be able to continue my work. Chette

valvim
Costa Rica
About 2 months using the app
ShopSocial, Inc. replied May 12, 2023

Hi,
Thank you for your review and we are glad that Chette was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

March 10, 2023

I recently had an issue with Trendsi app on Shopify and I reached out to their support team. Mia was the customer support representative who assisted me, and I must say that she was extremely helpful and professional throughout the entire process.

Mia was able to identify the problem quickly and provided me with a solution that resolved the issue. She was patient with me and took the time to explain everything in detail so that I could understand it.

I appreciate her dedication and the effort she put into resolving my problem. She demonstrated excellent customer service skills, and I would definitely recommend the Trendsi app to others based on my positive experience with Mia.

Thank you, Mia, for your exceptional customer service!

Curated Travel Essentials
United States
About 2 months using the app