Reviews (3,527)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

March 20, 2023

Allan was so awesome and patient with me he really help me I'm not so fast on the computer and he really took the time to make sure I got the help I was looking for. greatly appreciated he even thought me a view things thanks again Allan.

AEH bargain shop
United States
About 2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, AEH bargain shop

We are so glad to be with you every step of the way and thank you for the wonderful feedback! We look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

September 5, 2021

This company is awesome! The App is easy to navigate and, they are always available to help when needed. There are lots of products to choose from. I'm just starting up, looking forward to working with them even more.

Zlora
Singapore
About 2 months using the app
ShopSocial, Inc. replied September 5, 2021

Dear Zlora,

Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.

May 3, 2023

Czar was very helpful; I needed a fast answer and that's exactly what was delivered! very satisfied.

Wild Ox Company
United States
About 2 months using the app
ShopSocial, Inc. replied May 3, 2023

Hi, Wild Ox Company

We are glad that Czar was able to help you. It is one of our missions to provide an excellent customer experience. We will make sure to pass along the compliments to Czar and please don't hesitate to reach out anytime, we're here for you 24/7! 😊

May 2, 2023

Customer service is great. Anya was quick in responding to my questions regarding a specific order and was very informative and helpful.

CattlemansCreekBoutique
United States
About 2 months using the app
ShopSocial, Inc. replied May 2, 2023

Hi CattlemansCreekBoutique,

It's great to hear that you had a positive experience with the customer service provided by Anya! Providing helpful and informative responses to customer inquiries is an important aspect of good customer service, and it sounds like Anya was able to meet your needs in a timely manner. It's always nice to receive good customer service, and I hope that your positive experience with Anya and other Trendsi customer support will encourage you to continue to do business with our company in the future. ❤️

June 21, 2022

I absolutely love Trendsi! Everything syncs perfectly with Shopify. Checking out your customer's orders and buying samples is so easy and quick. They have a great selection of inventory, and I'm impressed with the quality of the items, including their shoes and accessories. I am so happy and appreciative that Trendsi reached out to work together. It's made a huge difference in being able to more frequently bring new styles to my customers. The customer support team is so nice, patient and effective. I am particularly grateful to Pinky, who got me started with Trendsi, Mia for answering my questions, and many other representatives. Thank you Trendsi! I also love your FB and IG lives and community you've created.

Amber Moon
United States
About 2 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Amber Moon

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Pinky and Mia! Please reach out to us anytime, we are available 24/7!

April 14, 2023

Oh, wow! I had a question. Could not believe how quickly I received a response. Czar was friendly and absolutely wonderful with answering my question. I am already impressed with Trendsi. Cannot wait to get started with listing their products in my shop for my customers.

My Store
United States
About 2 months using the app
ShopSocial, Inc. replied April 14, 2023

Hi, My Store

Exceptional customer service is very important to us and we are glad Czar was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

November 23, 2022

Representative Raymart was awesome. I connected my store with Trendsi and got set up with integration with he help me with submitting documents for my store. I am officially set to go. Thank you for all the help and Happy Early Thanksgiving.

ClasswithSassDesignsLLC
United States
About 2 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, ClasswithSassDesignsLLC

We are certainly glad you have found us now and so happy to hear we have already given your business a boost! Feel free to contact us again when you need more help.

September 24, 2022

The absolute best Dropshipping app I've experienced yet! Easy to install, easy to use. Allan was very helpful. I love it!

by tJane
United States
About 2 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, by tJane

We are so grateful for your feedback and glad that Allan assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

October 27, 2021

This review is for the awesome technical support we have received over the last few days. First a shout out to Gretle for her patience and persistence in figuring out an order issue. This helped me resolve the issue and get the customers order processed. We also received awesome support multiple times from Jaylene via zoom for an initial trendsi setup. She then met with us again via zoom to help set up our facebook commerce manager. She has been patience, helpful, and most important friendly with us. We feel like part of the team. Using Trendsi has been just a wonderful experience for us as new Boutique owners that just launched.

independentiris
United States
About 2 months using the app
ShopSocial, Inc. replied October 29, 2021

Hi Independentiris,

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Gretle and Jaylene. Please reach out again!

September 15, 2023

This App is amazing! For this being my first time dropshipping I didn't know where to start. My agent Mia had helped me a whole lot. Every question I've had she's answered and never leaves me waiting for a response. She answers in a very quick time frame 2-3 minutes max time I've ever waited for a reply. We know how important time is when you have a business. But overall the clothes are amazing and the customer service is great.

PrayerfulWomansCloset
United States
About 2 months using the app
ShopSocial, Inc. replied September 19, 2023

Hello PrayerfulWomansCloset,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our app and the support from Mia. We're here to help you succeed in your dropshipping journey. If you have any more questions or need further assistance, feel free to reach out. Happy selling! 🌹🥂