Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 6, 2021

Customer service is great! Angelo was a huge help to me figuring out adjusting a current order, definately 5 stars!

Wyte Willow Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied October 7, 2021

Hi Wyte Willow Boutqiue,

Thank you so much for your review. It really means a lot to us. We are on a mission to help you start and grow your fashion business. Feel free to reach out again whenever you have questions or feedback.

June 13, 2022

chette was fast responding to me. i love this app and would recommend this to everyone. customer service is amazing

Jagboutiqueandretail
United States
About 2 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Jagboutiqueandretail

Thank you so much for your feedback! Trendsi is always working hard based on our customer's needs, so please do not hesitate to reach out again with any questions or concerns.

April 30, 2023

Anya is 10/10 amazing! She was not only extremely helpful, she was personable and quick to resolve my concerns. Thank you so much!

usgirlslovegold
United States
About 2 months using the app
ShopSocial, Inc. replied April 30, 2023

Hello, usgirlslovegold

I'm glad to hear that you had a great experience and that Anyawas able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

February 28, 2023

Allan has done a fantastic job helping me in this new journey that i am on! Cant wait to start this new adventure.

Moppys place
United States
About 2 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Moppys Place,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

May 15, 2023

They are awesome, fast customer support, great handling and professional. Nice products, great price awesome room got margin

ALL THAT TOO GO LLC
United States
About 2 months using the app
ShopSocial, Inc. replied May 15, 2023

Hi, ALL THAT TOO GO LLC

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

July 2, 2023

First let me start by saying the products are beautiful !!!!

I Had An Amazing Experience with Trendsi ! , I had the pleasure of having "Anya" help me with the entire process of taking care of my first order . she was quite fast at responding & completed my first order in no time .

So far my experience with Trendsi has been pleasant i have had no issues .

Not Basic !
United States
About 2 months using the app
ShopSocial, Inc. replied July 3, 2023

Hi,

Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

April 5, 2023

This app is so easy to use and fast. When I had questions about a customer order Chette quickly responded and answered all of my questions.

Gifting Brands
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Gifting Brands

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

March 14, 2023

Very nise team, he took the time to solve my problem while remaining very courteous. Thanks you very much

Shellyl
Canada
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Shellyl

Thank you so much for your kind words! We'll make sure to pass along the compliments to the team. Please don't hesitate to reach out to our 24/7 support team again!

March 26, 2022

Lee was very helpful and patient. The app works fine for me so far. I like the auto pay and fulfill option also. Not to mention their products are GORGEOUS. Very wide selection of, you guessed it … trendy styles with a nice selection of pictures. Sizes for all shapes and body types. I would personally wear a lot of the items myself. Shipping seems fast and I don't see many of their products on other sites. It would be nice if they had more shoes, but overall I'm satisfied thus far.

TwoPcTulip
United States
About 2 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, TwoPcTulip

Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!

December 19, 2022

I love this app so far. the customer service is impeccable. Lee was really amazing! She was able to help me answer my question with nothing but great intent. The catalog on this app is really nice. I like that things are constantly updated. I recommend this app.

Aulani Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Aulani Boutique

Thanks for taking the time to post this review! We really appreciate it. We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.