Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

May 26, 2022

Mia is a great rep and I love how fast they respond. It's a great app to use to grow your online boutique. Thank you Trendsi for helping me grow.

London's Closet Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, London's Closet Boutique

We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our team. Please do not hesitate to reach out again whenever you need help. Thank you!

May 29, 2023

Thank you Anya, you have been really helpful.
it was easy to understand and confusion has been cleared.

ShopDropology
United States
About 2 months using the app
ShopSocial, Inc. replied May 30, 2023

Hi ShopDropology,

Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

February 27, 2023

Lee was great. All my questions were answered and I was given resources to help me. So far, all the assistance I have received has been spot on.

Harmony Lane Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Harmony Lane Boutique

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 3, 2023

Five stars for this app the product are the best and the service is better then what are you waiting to make your brand

ClothesGenius | Online Genius Fashion 🔥
Morocco
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, ClothesGenius | Online Genius Fashion 🔥

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

June 16, 2022

I just got my first order and Lee helped walk me through the shipping process. She was very helpful and everything has processed smoothly!

Local by Rockledge Designs
United States
About 2 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Local by Rockledge Designs

We appreciate your feedback! Please do not hesitate to reach out should you need any more help.

May 26, 2022

I really enjoy all aspects of Trendsi, but I'm so impressed with their customer service. Today I had to ask a question and Ross was amazing in answering my question and helping me with what steps to go forward. She was patient and quick to respond. I really appreciated Ross and everyone I've dealt with at Trendsi so far.

Mauve Magic
United States
About 2 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Mauve Magic

We love your review and we agree with you, Ross is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

August 14, 2023

You were great at responding
and the problem was resolved quickly, thanks..........................

QueenFashoinDesign
United States
About 2 months using the app
ShopSocial, Inc. replied August 15, 2023

Hello QueenFashoinDesign

Thank you for your feedback! We're pleased we could assist you promptly. Feel free to reach out to us if you need further help

July 2, 2023

Anya should get 10 stars she deserve its best support ever :)
she have a big smile when she trying to help me thanks you

Goodseller Store
Sweden
About 2 months using the app
ShopSocial, Inc. replied July 3, 2023

Hi, Goodseller Store

Anya really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

March 27, 2022

Great customer support. The customer rep was very helpful and answered all my questions. Her name is Gretle.

Katahum Store
United States
About 2 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Katahum Store

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

July 27, 2023

I have lots of questions about trends and how they work then " Gretle " helped me to understand. Thanks, Trends & Gretel. I am very happy that Gretle helped me.

Navera Wears
United Kingdom
About 2 months using the app
ShopSocial, Inc. replied July 28, 2023

Hello Navera Wears

Thank you for your feedback regarding your experience with our service, and specifically with our agent, Gretle. We are thrilled to hear that she was able to assist you in understanding trends and how they work.

At Trends, our goal is to provide exceptional support and ensure that our customers have a positive and informative experience. Your satisfaction is our priority, and we are glad that Gretle's assistance left you feeling happy and well-informed.

Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help.