Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 9, 2022

well, it was my first experience using this site & app and I was having issues with some kinds of stuff then I contact their support team my issues were solved by lovely Lorie it was really great experience with her millions of thanks to her!

Shoooweeeze
United Kingdom
About 2 months using the app
ShopSocial, Inc. replied October 9, 2022

Hi, Shoooweeeze

Thank you so much for your review! It is our mission to help sellers like you grow your business and sales, so we are delighted that we have been helpful so far! Please feel free to reach out for anything you need!

November 21, 2022

Gretle was very helpful with the status on my order. Thank You Gretle for the good customer experience.

Anek Styles
United States
About 2 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Anek Styles

Thank you for your review! We are very happy that we could help, and we hope to bring you more features and better services in the future. Please feel free to reach out any time.

October 11, 2021

I contacted support team and " Angelo" solve my issue and my question. Excellent support, I love trendsi!

HolyMolly.hm
United States
About 2 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi HollyMolly.hm

We are so happy that Angelo was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

November 28, 2021

Love this App! Only one downfall if you are shopify... not quick downloads for product... they say they are fixing this as I write this review all shopifiers will love that! Perfect app to brand your business!

Fashionopolism.com
United States
About 2 months using the app
ShopSocial, Inc. replied December 3, 2021

Hi Fashionopolism.com,

We LOVE your review! Trendsi's mission also include innovating and constant improvements to make sure every request is heard and as a young company, it might take time but we want you to know that we're definitely listening! If you have any more questions, please reach out to our customer service and we will gladly assist you utmost! 💛

October 6, 2023

I contacted support and talked with Gretle about Tiktok Shop. She was very efficient and helpful and helped me out in solving my hurdle. Greatly recommended Trendsi!

Urban Frenzy
United States
About 2 months using the app
ShopSocial, Inc. replied October 8, 2023

Hello Urban Frenzy,

Thank you for sharing your positive experience with Gretle and Trendsi! We're delighted to hear that you found our support team efficient and helpful. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your recommendation!

July 2, 2023

Excellent customer care experience by Raymart on concern regarding shopify dropshipping and quality of products.

Phantoms
Pakistan
About 2 months using the app
ShopSocial, Inc. replied July 3, 2023

Hi, Phantoms

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

September 27, 2021

Fast customer support. Karen was great in helping with my request to change the phone# on my account . Thank you!

Picassoshopfr
France
About 2 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Picassoshopfr,

Thank you so much for your review! We will be sure to pass on the compliment to our CS team. Please continue to reach out to our 24/7 customer support!

January 9, 2023

Trendsi's customer service is responsive and helpful. Thank you for being quick to respond and providing me with answers to my most pressing questions. Thanks to the customer service team!

Aloveah's Boutique
United States
About 2 months using the app
August 1, 2023

great app and great support. i am new to drop shipping and with Trendsi every thing is easier thank you Czar for you great respond

Dantelle
Germany
About 2 months using the app
ShopSocial, Inc. replied August 2, 2023

Hello Dantelle

Thank you for your positive feedback! We're thrilled to know that you find our app great and our support team helpful.

Czar is an important part of our support team, and we'll be sure to pass on your appreciation for her great response. If you have any more questions or need further assistance don't hesitate to reach out. We're here to help you succeed!

February 28, 2022

The ever growing "Trendsi Tribe" is absolutely the best ever! From there customer support chat to the FB group, I have never seen a more helpful group of people. They are on top of their game! I would recommend this app for all dropshippers and boutiques. Great for beginners like me as they are very free with the knowledge they have gained themselves in the fashion industry. On top of that, it's free! DON'T BE AFRAID TO ASK QUESTIONS!
A special thanks to Karen. You are awesome!

Lady Layne's
United States
About 2 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Lady Layne's

We are thrilled that Karen was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.