Reviews (3,531)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

Edited July 14, 2023

I used to really love this app and the products they sell. Unfortunately, as my business has started to scale up I no longer have the time to micro-manage my inventory, which is pretty much what you have to do if you use this app. They have very, very, VERY limited quantities in stock... like, less than 100 units.. and anyone who actually makes sales will know that this small number of items can go very very quickly. I am ALWAYS out of stock. It takes quite a bit of time for me to actually add and set up items in my store, so it's almost not worth it for me to add Trendsi items because they will be out of stock in less than a week, sometimes even witin a few hours. I'm starting to look for alternative sources for my products. Trendsi is no longer a viable solution for me.

The Knickknack Shack by Darthside LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied April 12, 2022

Hi, The Knickknack Shack by Darthside LLC

We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message to our team. Please do not hesitate to reach out again whenever you need help. Thank you!

August 23, 2023

They are truly the best, they respond quick when you have a problem and really give a lot of efforts to resolve the solution. I had a beautiful encounter with Czarina and she was super helpful!

Puraeleganza
Canada
18 days using the app
ShopSocial, Inc. replied August 25, 2023

Hello Puraeleganza,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with Czarina. We're here to help whenever you need us. 😊

November 14, 2021

I am new to Trendsi, and so far I am pleased. I love the customer service that I received from Gretle. She responded in a timely fashion, was able to answer my questions. Thank you Gretle!!!

Designs By Blyss
United States
Over 1 year using the app
ShopSocial, Inc. replied November 19, 2021

Hi Designs By Blyss,

Thank you so much for taking the time to leave us a review. We welcome all feedback and we are so glad that Gretle was able to provide you the assistance that you deserved. 💛

October 15, 2021

OMG, sooooooooooooooooo I reached out to Trendsi and spoke with Charmaine the best chat agent ever to walk the face of the universe AND because of her my clients can now purchase products from the site. [Our shipping rates was not completed] THANK YOU CHARMAINE!!!

CARTER KENNEDY SHOWROOM
United States
Over 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Carter Kennedy Showroom,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Charmaine is truly a gem to have on our team! We count ourselves lucky for users like you. Please reach out to our CS team anytime!

October 7, 2021

This app is amazing and the customer service is top notch! Charmaine helped me find tracking for orders and responded very quickly. The company is very open to feedback and will go above and beyond to help!

Three Hippie Sisters Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Three Hippie Sisters Boutique,

Thank you so much for your amazing review! And we agree, our customer service is a real gem! We will make sure to pass along the compliments to Charmaine and we look forward to helping your journey. Feel free to let us know if you have any questions or feedback, and we are always happy to help.

July 14, 2023

I am new to Trendsi and dropshipping. I have to say, Trendsi has made my venture into starting my online boutique easy peasy. Their selection of items is superb, and their customer service has been spectacular so far. I have done a few online chats and they have been very fast with responses and given great answers. My most recent chat with Angelo was great. He answered my question in a matter of 30 seconds. I would highly recommend Trendsi to everyone.

Tropical Daze
United States
18 days using the app
ShopSocial, Inc. replied July 17, 2023

Hello Tropical Daze

Thank you so much for your kind words! We're thrilled to have made your experience with Trendsi and dropshipping a breeze. Our team is dedicated to providing superb items and exceptional customer service. We're glad that Angelo was able to assist you quickly and effectively. Your recommendation means a lot to us. If you ever need further help, we're here for you. Welcome to Trendsi! 😊

Edited September 14, 2021

I LOVE THIS APP! It has made the process of looking for products and the distribution so easy. Can't forget about good prices and the support from the team. 11/10 recommend.

Modern Diversity
United States
Over 1 year using the app
ShopSocial, Inc. replied September 19, 2021

Hi Modern Diversity,

WE LOVE THIS REVIEW! Thank you so much for the 11/10 and Trendsi will continue to improve our services and help you build your business.

September 21, 2021

Trendi's chat feature is incredibly convenient. It took less than 1 minute for a representative to answer. Karen was very polite and answered all my questions.

Tend to the Trend
United States
Over 1 year using the app
ShopSocial, Inc. replied September 27, 2021

Hello Tend to the Trend,

Thank you so much! We will be sure to relay your kind words to Karen and please don't hesitate to reach out again when you need help.

October 13, 2021

Love this app , customer service was great .I chat with Angelo he was very helpful ! chat respond was very helpful.

Davikafashion
United States
Over 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Davikafashion,

We love your review and we agree with you, Angelo is a gem and we are so glad he was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

September 5, 2023

They have been so helpful with answering call my questions!

ΞVOLVΞ VIBΞS
United States
18 days using the app
ShopSocial, Inc. replied September 7, 2023

Hi ΞVOLVΞ VIBΞS,

I'm glad to hear that you've had such a positive experience with our team! If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️