Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 1, 2023

great app and great support. i am new to drop shipping and with Trendsi every thing is easier thank you Czar for you great respond

Dantelle
Germany
About 2 months using the app
ShopSocial, Inc. replied August 2, 2023

Hello Dantelle

Thank you for your positive feedback! We're thrilled to know that you find our app great and our support team helpful.

Czar is an important part of our support team, and we'll be sure to pass on your appreciation for her great response. If you have any more questions or need further assistance don't hesitate to reach out. We're here to help you succeed!

February 28, 2022

The ever growing "Trendsi Tribe" is absolutely the best ever! From there customer support chat to the FB group, I have never seen a more helpful group of people. They are on top of their game! I would recommend this app for all dropshippers and boutiques. Great for beginners like me as they are very free with the knowledge they have gained themselves in the fashion industry. On top of that, it's free! DON'T BE AFRAID TO ASK QUESTIONS!
A special thanks to Karen. You are awesome!

Lady Layne's
United States
About 2 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Lady Layne's

We are thrilled that Karen was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

December 22, 2022

I love trendsi. They have super cute products and have a really good support team. Allan was super helpful and answered all my questions.

TynTyns
United States
About 2 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, TynTyns

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!

March 29, 2023

Customer service chat with Angelo was great! I couldn't figure out why my items were not downloading all a sudden. He helped me out.

shopkrystalandco
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, shopkrystalandco

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

November 20, 2023

I really had a pleasant time chatting with Czar , quick response and clarified issue quickly. I really do like the app for my store and it is really easy to use. I would recommend this app for anyones shopify store.

Faithfully Lilly's Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied November 22, 2023

Hello Faithfully Lilly's Boutique,

We're thrilled to hear you had a fantastic experience and that Czar could assist you promptly! Thanks a bunch for the positive vibes and the recommendation. We're here to make your Shopify experience a breeze – happy selling!

October 13, 2023

Lee at Trendsi provided exceptional customer service. She was highly responsive, knowledgeable, and effective in solving my issue. Lee's courteous and friendly approach, along with their timely updates and follow-up, made the entire experience outstanding. I highly recommend their service.

Zaznzip
United States
About 2 months using the app
ShopSocial, Inc. replied October 16, 2023

Hello Zaznzip

Thank you for your glowing review! We're thrilled to hear that Lee provided you with exceptional customer service, and that she was highly responsive, knowledgeable, and effective in resolving your issue.

Lee's courteous and friendly approach, as well as the timely updates and follow-up, truly exemplify the kind of service we aim to provide. We greatly appreciate your recommendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!

May 20, 2023

Raymart was dedicated to helping me get my business started and growing. He helped me through questions I had and offered recommendations for a successful store.

Thread&Tote
United States
About 2 months using the app
ShopSocial, Inc. replied May 21, 2023

Hi, Thread and Tote

Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

March 22, 2023

Lee was so much help! Gave me exactly the answer I was looking for! So helpful today! She was fast at responding as well! and VERY friendly!

BayJCoDesigns
United States
About 2 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, BayJCoDesigns

We appreciate your excellent review. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Lee. Please don't hesitate to reach out if you have any questions or concerns.

February 1, 2023

As a new user, I had a ton of questions. Mia was so helpful and patient with me as I learned. She definitely was knowledgable and answered every one of my questions with great detail and helpful graphics.

Simply Fabulous Boutique, Kathy Hancock
United States
About 2 months using the app
January 30, 2023

Im clueless when it comes to dropshipping but i'm learning. If there were more user friendly apps like Trendsi And if the customer service was like Gretle I would have done made thousands of dollars. Trendsi has the most beautiful clothing and exquisite jewelry id ever seen. Gretle on thge other hand is by far more valuable than any product. Hats off to you Gretle for having the brains to school some one like me Thanks hun!

This and That
United States
About 2 months using the app