Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

April 16, 2023

Great Customer service i'm appriciated

Biblowelt
South Korea
About 1 month using the app
ShopSocial, Inc. replied April 17, 2023

Hi, Biblowelt

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

June 30, 2022

I had to pleasure to be assisted by Gretle who helped with an enquiry and was extremely efficient and resolved my issue in less than 5 minutes! Amazing customer service with a lovely personality

FemmeAffaire
United Kingdom
About 1 month using the app
ShopSocial, Inc. replied July 1, 2022

Hi, FemmeAffaire

We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for your review and we encourage you to reach out anytime you need help!

September 9, 2022

Excellent customer service! Angelo helped me out today with an order. He was friendly, courteous and solved my issue within minutes.

TrendiApparel Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied September 24, 2022

Hi, TrendiApparel Boutique

Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Angelo. Let us know if you need anything, and we are always happy to help.

February 8, 2023

Thanks Mia for your time and Support.

It is very nice experience to use Trendsi.

Please use it to bring more $ into your account

SAEESH
United Kingdom
About 1 month using the app
ShopSocial, Inc. replied February 10, 2023

Hi, SAEESH
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

August 2, 2023

I have a great experience with Trendsi and the Rep who assisted me "Gretle" answered my questions right away. I am new to drop shipping business and i love the Trendsi products.

Fashionista
United States
About 1 month using the app
ShopSocial, Inc. replied August 4, 2023

Hi Fashionista,

That's wonderful to hear that you had a great experience with our Trendsi app and our representative, Gretle! Excellent customer service and prompt assistance can make a significant difference when starting a drop shipping business, and this is one of our top priorities. It's also great to know that you love our Trendsi products.

It's an exciting journey, and we wish you the best of luck in your drop shipping business with us! If you have any questions or need further assistance along the way, feel free to ask. Happy selling! ❤️

August 22, 2023

Raymart (chat assistant) was very helpful in getting me the information I needed about when my products would ship. He also provided me with additional information so I know when my customers should expect their dropshipped items in the future. Thank you for your quick and courteous customer service!

Lucky Lobster of Maine
United States
About 1 month using the app
ShopSocial, Inc. replied August 24, 2023

Hello Lucky Lobster of Maine,

You're very welcome! I'm glad to hear that Raymart was able to assist you effectively and provide you with the information you needed. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! ❤️

April 18, 2023

I had a few questions and Anya was a darling! She was quick and thorough with the answers and eased my mind on a very important question I had concerning sales! I'm in love with the items, only wish that lingerie had more plus size inclusivity.

Seductive Lace
United States
About 1 month using the app
ShopSocial, Inc. replied April 20, 2023

Hi, Seductive Lace

Thank you for your honest review! This helps us greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcome to reach out to our awesome customer support again! You are much appreciated 💛

August 31, 2023

I am new to dropshipping, and came across a lot of issues with other partners - Trendsi is HANDS DOWN the BEST to source items and sell on my website. Professional and clear photos, great materials, and super easy to add to your site.

The Customer service team is awesome and replies in less than a minute (thank you Anya and Czarina). It's great that the prices are very reasonable and free to list on your website.

Can't speak more highly of Trendsi - keep up the great work!

HRariousCreations
United States
About 1 month using the app
ShopSocial, Inc. replied September 1, 2023

Hi HRariousCreations,

Thank you for sharing your experience! We're thrilled to hear that Trendsi has been a standout partner for your dropshipping journey. It's fantastic that you've found our product quality, customer service, and pricing to be top-notch. We'll be sure to pass on your kind words to Anya and Czarina. We appreciate your support and look forward to continuing to serve you. Keep up the great work on your website too! 👍😊 #TrendsiSuccess

December 7, 2022

Excellent and fast service. Vince helped me to make some corrections on my order very quickly. Love all from Trendsi!!!!

NeoKira Unlimited
United States
About 1 month using the app
ShopSocial, Inc. replied December 21, 2022

Hi, NeoKira Unlimited

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

March 20, 2023

I had a question this morning about adding items to my collection and Angelo was quick to respond and answered my question.

Jacquelines Tees and Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Jacquelines Tees and Boutique

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.