Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

October 31, 2021

I just started using Trendsi as a supplier and already generating sales. I've found they have an excellent quality products to to choose from in a great variety of styles that I can add to my shop.
Also a big plus was Gretle from customer support, she very quickly was able to answer and clear up questions on an order I had placed.

Miami Teeny Weeny Bikini
United States
About 1 month using the app
ShopSocial, Inc. replied November 7, 2021

Hi Miami Teeny Weeny Bikini,

Wow! We are so fired up to read your excellent feedback and we'll make sure to pass along the compliments to the team! If you need help again in the future, please do not hesitate to reach out to our 24/7 customer service! We always have your back 💛

Edited January 24, 2023

Raymart was a huge help in answering all my questions with setting up my boutique. Very friendly and detailed responses. Raymart was also very patient as I am new to this and needed step by step instructions. Trendsi has amazing customer service!!

Mia also was extremely helpful as I had more questions. So kind and wonderful customer service. 5/5

Originally You Boutique
United States
About 1 month using the app
Edited April 4, 2023

Perfect and fast support by Lee and Mary! Thank you so much! :)
Had to quickly fix a problem with a number and she helped within a minute. Wow!

saltywind.store
Switzerland
About 1 month using the app
ShopSocial, Inc. replied April 5, 2023

Hi, saltywind.store

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee and Mary! Please reach out to us anytime, we are available 24/7!

September 22, 2021

I have not used the app yet for any orders, but Maria was great and responded to all of my inquiries promptly.

The Boudoir
United States
About 1 month using the app
ShopSocial, Inc. replied September 27, 2021

Hello The Boudoir,

Thank you for your review, we can't wait until you experience all that Trendsi has to offer!

August 15, 2022

Gretle helped me today and was so wonderful! I am new to Trendsi and needed a few walk throughs....she was easy to understand and helped to clarify what I needed. Trendsis customer service is top notch with little to no waiting ;)

Urban Threadz Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Urban Threadz Boutique

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

October 9, 2022

I love Trendsi! Customer service is fast and very helpful! Thank you to Gretle for being so quick and assisting me! I would definitely recommend!

Teacherts
United States
About 1 month using the app
ShopSocial, Inc. replied October 22, 2022

Hi, Teacherts

We appreciate your review and are glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Gretle. Please reach out again anytime! 💛

August 19, 2023

They are the best. So helpful and kind. I have just started with this company, and it has been amazing so far.

CheekyLuxe
United States
About 1 month using the app
April 24, 2023

Gretle was amazing! Best customer service I ever had. She took the time to explain shipping and delivery for each requested order.

CoralesBoutique
United States
About 1 month using the app
ShopSocial, Inc. replied April 25, 2023

Hi CoralesBoutique,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

July 3, 2023

Mia was absolutely wonderful! I love knowing that I can get help when I need it. That is one of the most important qualities of any business and Mia really delivered!

JUST BECAUSE I WANT IT
United States
About 1 month using the app
ShopSocial, Inc. replied July 4, 2023

Hello JUST BECAUSE I WANT IT,

I'm glad to hear that Mia provided you with excellent assistance! Customer support and reliable help are indeed crucial qualities for any business and this is one of our top priorities. It's great to know that Mia was able to meet your expectations and provide the help you needed. If you have any more questions or require further assistance, feel free to ask! ❤️

Edited April 12, 2023

Raymart was fast, friendly and provided great customer service, he answered my questions, and more. thanks so much.
Just had another session, and MIA was absolutely fabulous!

Mountain Movers
United States
About 1 month using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Mountain Movers

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7