Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 12, 2022

Angelo was super quick and so helpful!! I was having issues logging in and it was a simple mistake on my end. Thanks for making it easier on me :-)

shopwithkarolyn
United States
About 1 month using the app
ShopSocial, Inc. replied August 23, 2022

Hi, shopwithkarolyn

Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.

November 4, 2022

I found Hazel to be so detailed in her response to all of my questions. She made the process of getting all my questions answered quick and simple. Thanks Hazel you were a pro! HJS

jewelssunshine.com
United States
About 1 month using the app
ShopSocial, Inc. replied November 29, 2022

Hi, jewelssunshine.com

Thank you for the review! We'll make sure to pass along the compliments to Hazel and the whole team. 💛

July 22, 2023

All right, i just started using this app and of course i had a lot of questions, lucky for me they have people like Anya that help a lot and know what to do, their customer care attention is awesome.

Venus Shore
United States
About 1 month using the app
ShopSocial, Inc. replied July 24, 2023

Hello Venus Shore

That's fantastic to hear! We're thrilled that you had a great experience with Anya and our customer support team. Providing excellent support and guidance to our users is one of our top priorities, especially when you're just starting with the app and have questions.

If you ever encounter more questions or need further assistance as you continue using the app, don't hesitate to reach out to us. We're here to help you every step of the way and ensure you have a smooth and successful experience with Trendsi. Thank you for choosing us, and we look forward to being a valuable part of your journey!

March 18, 2023

After making a terrible mistake on my end, Mary jumped through hoops to make it right! I can't say thank you enough! I appreciate her going above and beyond to help me!

Waterfall Wishes
United States
About 1 month using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Waterfall Wishes

Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!

March 19, 2023

Lorie was amazing! Answered all my questions so fast! Had some questions regarding the product cost, and she able to help me out. Great customer service!

Lozranda
Poland
About 1 month using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Lozranda

We appreciate your amazing review and we're so glad to have you in Trendsi! Please continue to reach out with any questions! ❤️

April 16, 2023

Great Customer service i'm appriciated

Biblowelt
South Korea
About 1 month using the app
ShopSocial, Inc. replied April 17, 2023

Hi, Biblowelt

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

June 30, 2022

I had to pleasure to be assisted by Gretle who helped with an enquiry and was extremely efficient and resolved my issue in less than 5 minutes! Amazing customer service with a lovely personality

FemmeAffaire
United Kingdom
About 1 month using the app
ShopSocial, Inc. replied July 1, 2022

Hi, FemmeAffaire

We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for your review and we encourage you to reach out anytime you need help!

September 9, 2022

Excellent customer service! Angelo helped me out today with an order. He was friendly, courteous and solved my issue within minutes.

TrendiApparel Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied September 24, 2022

Hi, TrendiApparel Boutique

Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Angelo. Let us know if you need anything, and we are always happy to help.

February 8, 2023

Thanks Mia for your time and Support.

It is very nice experience to use Trendsi.

Please use it to bring more $ into your account

SAEESH
United Kingdom
About 1 month using the app
ShopSocial, Inc. replied February 10, 2023

Hi, SAEESH
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

August 2, 2023

I have a great experience with Trendsi and the Rep who assisted me "Gretle" answered my questions right away. I am new to drop shipping business and i love the Trendsi products.

Fashionista
United States
About 1 month using the app
ShopSocial, Inc. replied August 4, 2023

Hi Fashionista,

That's wonderful to hear that you had a great experience with our Trendsi app and our representative, Gretle! Excellent customer service and prompt assistance can make a significant difference when starting a drop shipping business, and this is one of our top priorities. It's also great to know that you love our Trendsi products.

It's an exciting journey, and we wish you the best of luck in your drop shipping business with us! If you have any questions or need further assistance along the way, feel free to ask. Happy selling! ❤️