Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 12, 2023

very nice people in great outfits in prices in shipping time for us

My Store
United States
About 1 month using the app
ShopSocial, Inc. replied November 14, 2023

Hello,

Thank you for the awesome shout-out! We're thrilled you love our stylish outfits, fair prices, and speedy shipping. We're here for you and can't wait to serve up more fantastic fashion experiences! 🌟

August 15, 2022

Gretle helped me today and was so wonderful! I am new to Trendsi and needed a few walk throughs....she was easy to understand and helped to clarify what I needed. Trendsis customer service is top notch with little to no waiting ;)

Urban Threadz Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Urban Threadz Boutique

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

October 9, 2022

I love Trendsi! Customer service is fast and very helpful! Thank you to Gretle for being so quick and assisting me! I would definitely recommend!

Teacherts
United States
About 1 month using the app
ShopSocial, Inc. replied October 22, 2022

Hi, Teacherts

We appreciate your review and are glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Gretle. Please reach out again anytime! 💛

April 24, 2023

Gretle was amazing! Best customer service I ever had. She took the time to explain shipping and delivery for each requested order.

CoralesBoutique
United States
About 1 month using the app
ShopSocial, Inc. replied April 25, 2023

Hi CoralesBoutique,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

July 3, 2023

Mia was absolutely wonderful! I love knowing that I can get help when I need it. That is one of the most important qualities of any business and Mia really delivered!

JUST BECAUSE I WANT IT
United States
About 1 month using the app
ShopSocial, Inc. replied July 4, 2023

Hello JUST BECAUSE I WANT IT,

I'm glad to hear that Mia provided you with excellent assistance! Customer support and reliable help are indeed crucial qualities for any business and this is one of our top priorities. It's great to know that Mia was able to meet your expectations and provide the help you needed. If you have any more questions or require further assistance, feel free to ask! ❤️

August 19, 2023

They are the best. So helpful and kind. I have just started with this company, and it has been amazing so far.

CheekyLuxe
United States
About 1 month using the app
Edited April 12, 2023

Raymart was fast, friendly and provided great customer service, he answered my questions, and more. thanks so much.
Just had another session, and MIA was absolutely fabulous!

Mountain Movers
United States
About 1 month using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Mountain Movers

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

May 30, 2023

Thank Anya for all of your help I really appreciate you helping me resolve my issue, you were wonderful and we got it done, thanks again

angiesshop
United States
About 1 month using the app
ShopSocial, Inc. replied May 30, 2023

Hello angiesshop,

You're welcome! I'm glad Anya was able to assist you and help resolve your issue. It was my pleasure to be of assistance to you. If you have any more questions or need further help in the future, feel free to reach out. Thank you for your kind words, and have a great day!

Edited February 19, 2022

I really enjoy using this app to add more products to my site that fit with my current customer. The easy integration with my current shop is great. I can add products easily and all the information associated is added for me. If there something missing or I just need help their customer service is super fast and helpful. Really glad I was able to find out and use this service. The only downside is it doesn't always have all the products I'm looking for because I sell to a specific market, but I can put in product requests to Trendsi. Which means they might have more options in the future that fit my needs! All in all great app would definitely recommend if you want to start a shop and need access to inventory but don't want to commit to a big order from a brand you're unsure about. Just had another great experience with a customer service rep, Harold, who was not only pleasant but able to quickly update me on my customers shipping that had been delayed!

Tall Style Shop
United States
Almost 3 years using the app
ShopSocial, Inc. replied August 30, 2021

Hi Tall Style Shop,

Thank you so much for your review! We're glad to hear you enjoy our app features, and thank you for your feedback on product selections. As you mentioned, you can submit product requests in our app. You can also email us about any products/brands/suppliers you would like us to carry. We are always looking to expand the selection that we offer, and we would do our best to add you suggestions.

Please don't hesitate to reach out for any questions or feedback, we are always here to help.

September 11, 2022

I have just started using this app so I'm not sure how it will work out, but I can say they have fast and kind customer service. Hazel helped me in seconds!!!!

PS I Love You Most
United States
About 1 month using the app
ShopSocial, Inc. replied September 25, 2022

Hi, PS I Love You Most

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Hazel!