Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 20, 2023

I could not be any happier with customer support. Allan had amazing customer service and he had so much patience with me and walked me through every step. I was having issues with customers being able to checkout and Allan came to the rescue. Thank you again Allan !! You are the best!!!

JEL Flavors
United States
About 1 month using the app
ShopSocial, Inc. replied November 22, 2023

Hello JEL Flavors,

Thrilled to hear about your positive experience! Allan truly is a customer support superstar, and we're delighted he could assist you so effectively. Thanks for the shoutout, and feel free to reach out if you need anything else. ❤️

December 27, 2022

Thank you Lorie for a fast response on my inquiry. She has provided me with appropriate information on the issue I was concerned about.

PEBARandpillows
United States
About 1 month using the app
ShopSocial, Inc. replied December 31, 2022

Hi, PEBARandpillows

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

October 21, 2022

This app is really great! Super easy to use and integrate. Angelo was a great support whenever I had questions or edits.

Bibs and Binkys
United States
About 1 month using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Bibs and Binkys

We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. We'll make sure to pass along the compliments to Angelo. Thank you!

April 15, 2022

Best customer service you can get! Trending styles in a variety of sizing including plus size for women. They also have kids available.

Vlaa Fashion
United States
About 1 month using the app
ShopSocial, Inc. replied April 23, 2022

Hi, Vlaa Fashion

Thank you for taking to time to leave us a review. We take pride in providing an excellent customer experience and we're glad to know that you're happy with the services we provide. Please let us know anytime should you have any questions/concerns and we'll be happy to help.

July 14, 2022

The app is very easy to use, install and some shipping is very quick and efficient. When I had an issue Lorie was very quick to provide help to get the matter resolved very quickly.

Rayne N’ Faith Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Rayne N’ Faith Boutique

Your sweet and honest review truly made our day! Thank you so much for choosing Trendsi and for taking the time to let us know how we're doing so far. We are on a mission to help you start and grow your fashion business. Feel free to reach out again whenever you have questions or feedback.

September 4, 2023

Angelo was very helpful

MobbMall
United States
About 1 month using the app
ShopSocial, Inc. replied September 6, 2023

Hello MobbMall,

Thank you for your kind words about Angelo! We're delighted to hear that he was able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! ❤️

April 6, 2023

Amazing collection and Customer service is wonderful they response very quickly..

Trend & Trends LLC
United States
About 1 month using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

January 19, 2023

I highly recommend Trensi ,They are always right there to help. this morning Lori was astounding and answered my questions perfectly, For a person like me who has never got enough time, I am very happy so far with my association with Trendsi and Give Lori a double high five.

Marios In Chaos
United States
About 1 month using the app
June 19, 2023

Excellent customer service. In fact they answered my question in like 5 minutes. Thank you so much!!

Michelle's Attic Treasures Gift & Thrift
United States
About 1 month using the app
ShopSocial, Inc. replied June 19, 2023

Hi, Michelle's Attic Treasures Gift & Thrift

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to to provide not only quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

October 11, 2021

I contacted support and my question was answered right away. I love this store! Still haven't sold anything yet but that's because people have discovered my store yet.

InTheMixCreative
United States
About 1 month using the app
ShopSocial, Inc. replied October 21, 2021

Hi InTheMixCreative,

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.