Reviews (3,469)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive and trendy fashion product range, including brands like Judy Blue and Zenana. They value its seamless Shopify integration for easy product syncing and inventory management. The dropshipping service is praised for its efficiency and quality, ensuring timely delivery of high-quality items. Features such as filtering for products shipping from the USA, options to purchase samples, and product customization are particularly appreciated. The customer support is consistently highlighted for its responsiveness and helpfulness, with 24/7 chat support and staff members like Joel and Raymart frequently commended. Merchants find the interface user-friendly and the dropshipping service robust, making it a popular choice for online fashion retailers aiming to enhance their offerings and streamline operations.

October 10, 2022

I found Trendsi by searching on Goggle for a Drop Shipping company and it was easy to setup because they had step by step instructions. I had a questions about my app and Lee from Trendsi advised me to setup a Store with Trendsi said to set it up on Shopify. For my questions she did answer them as I needed so now I am using Shopify to sell Trendsi clothing.

T M J & J FASHIONS
United States
Over 1 year using the app
ShopSocial, Inc. replied October 22, 2022

Hi, T M J & J FASHIONS

We are so grateful for your feedback and glad that Lee assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

September 4, 2022

This app is amazing and customer service representative hazel was amazing she helped me set up my store and answered all my questions

Prestine Beauty
Canada
18 days using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Prestine Beauty

We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need it.

September 4, 2021

I just started using Trendsi. The app is easy to navigate and the customer service is great. Angelo was polite and quick to verify information. Thanks Trendsi

Blue 7 Apparel
United States
Over 1 year using the app
ShopSocial, Inc. replied September 5, 2021

Hi Blue 7 Apparel,

Thanks a lot for your review! It's our mission to help online sellers grow their business, and we look forward to helping your journey. Feel free to let us know if you have any questions or feedback, and we are always happy to help.

March 13, 2022

The customer service team has been exceptional for me. Most recently Gretle showed me how to request a restock. So excited to be working with you and your team.

Find Your More Fashion
United States
17 days using the app
ShopSocial, Inc. replied March 15, 2022

Hi Find Your More Fashion,

Thank you for your exceptional review! Your honest feedback is an affirmation for our hard work and we will continue to be better and better as a promise to provide the best user experience. We are so glad to have you and please reach out any time you need! 💛

May 1, 2023

I'm a new store owner and have had many questions answered by Gretle. She has been very helpful in sending me the information I needed. She always makes sure all questions were answered before we end the chat.

Lulu's Collection
United States
17 days using the app
ShopSocial, Inc. replied May 2, 2023

Hello Lulu's Collection,

That's great to hear! I'm glad to hear that Gretle was able to provide you with helpful information and ensure that all of your questions were answered. As a new store owner, it's important to have access to reliable and helpful resources, so it's great that you were able to find that through Gretle. If you have any further questions or concerns in the future, feel free to reach out and I'll do my best to assist you. ❤️

August 21, 2023

Love Trendsi! Customer service has also been wonderful. After working with Allan, he helped me to understand the process better and was so easy to work with. He answered all my questions and I am very grateful because I am new to this. Very happy!

Tangerine Goddess
United States
17 days using the app
ShopSocial, Inc. replied August 23, 2023

Hello Tangerine Goddess

Thank you so much for sharing your positive experience with Trendsi and our customer service team! We're thrilled to hear that Allan was able to provide you with clear guidance and address all your questions. It's fantastic to know that he made your experience smooth, especially as you're new to this.

We're here to assist you every step of the way, so if you have any more questions or need further help, don't hesitate to reach out. Your success means a lot to us!

November 29, 2022

Chette was very helpful and patient! It's hard to conduct a chat session when you're working, but she kindly stayed with me.

Silk and Briar
United States
17 days using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Silk and Briar

We are so happy that Chette was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

March 21, 2023

Thank you Alan. You were kind and it was very helpful. I think they're doing their best and this app will be very useful.

WE'LLDONE
Türkiye
17 days using the app
ShopSocial, Inc. replied March 25, 2023

Hi, WE'LLDONE

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Allan! Welcome to Trendsi! 💛

May 4, 2023

Great assortment of products and great customer service!! Would love if they could re-stock sold-out items without having to request them since those are the hottest things to sell.

Giddy Up Girls
United States
17 days using the app
ShopSocial, Inc. replied May 4, 2023

Hi Giddy Up Girls,

Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

April 29, 2022

I placed my first order yesterday. The support team agent Gretle responded quickly to address and issue with the customers address. So far so good. I’m still waiting on the tracking number though. So we shall see.

Shop-Majesty
United States
About 1 year using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Shop-Majesty

We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!