Reviews (3,527)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

September 5, 2021

I am so satisfied to work with trendsi they are responsive and helpful they have a wide choice of products and especially I appreciated the support of Angelo every time I need to learn something about the functionalities of Shopify he reaches out to me by helping me. The application is easy to use and very efficient. Thank you Trendsi !!

hindalaouii
France
4 months using the app
ShopSocial, Inc. replied September 5, 2021

Hi hindalaouii,

Thank you so much for your review! We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

June 3, 2022

This is my first time using Trensdi App. They have a big selection of women clothing in different categories. Hariette answered all my questions in timely manner. She is awesome and very helpful.

DRIP DURE
United States
4 months using the app
ShopSocial, Inc. replied June 15, 2022

Hi, DRIP DURE

Thank you so much for your review! We'll make sure to pass along the compliments to Yet to put a smile on her face and please reach out to our customer service for any questions or help again!

March 27, 2023

Mia helped me so much with all my many questions I had for her. She was so helpful. Especially someone like me that is just getting started. Thank you.

RYHOW
United States
3 days using the app
ShopSocial, Inc. replied April 5, 2023

Hi, RYHOW

Thank you for your review and we are glad that Mia was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

August 10, 2022

Love the Trendsi App! Amazing options which is essential to a business! Fast customer service when you need help with anything. Gretle was extremely helpful and quick to get what I needed done! Definitely recommend this supplier over all others I have been dealing with!!!! Casualloft.com

Casual Loft
United States
4 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Casual Loft

We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.

March 26, 2022

Two things Am impressed by from Trendsi. Collection & Customer Support. Just I Send Hi & Big entry from Gretle. She answered all my questions & Made my day.Keep going Thanks

DROPEND
United States
4 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, DROPEND

You made our day too by sending this review. We appreciate your feedback and it means a lot to us. We will make sure to pass along the compliments to Gretle!

March 16, 2022

Always amazing customer service!!! The cat is very helpful and so are the descriptions of the items. It saves a signiicant amount of time.

Opulent Apparel
United States
4 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Opulent Apparel

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

Edited October 5, 2023

So disappointed. Trendsi may have nice clothes, HOWEVER, I didn't know some of my products in my store are from China, which means, whenever China goes on a holiday, the "Shipping Delay" dates will pop up in your store for your customers to see. Trendsi needs to fix this problem. I have removed the tags and they still keep popping up. I have worked with several Trendsi reps and none of them were able to help. I will be looking for another wholesaler. Very disappointing!

Social Girl
United States
4 months using the app
ShopSocial, Inc. replied June 26, 2023

Hi, Social Girl

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

June 8, 2023

HELLO, I HAVE A ONLINE BOUTIQUE AND HAD MY FIRST REFUND AND I HAD THE PLEASURE OF WORKING WITH “Gretle" WHO WAS VERY KIND AND KNOWLEDGEABLE ON MY ISSUE. I WOULD RECOMMEND TRENDSI TO ANYONE LOOKING TO START A NEW STORE. I HAVE HAD SEVERAL ISSUES BUT THE CUSTMER SERVICE HAS BEEN A REAL GEM FOR THOSE OF US WHO IS STEPPING OUT HERE ON FAITH TO START OUR NEW BUSINESS.

QUALITY'S PRODUCTS
United States
3 months using the app
ShopSocial, Inc. replied June 9, 2023

Hi QUALITY'S PRODUCTS,

That's wonderful to hear that you had a positive experience with "Gretle" and that our customer service has been helpful to you! It's always reassuring when you receive good support, especially when starting a new business. Providing excellent customer service is crucial for building trust and maintaining a loyal customer base and it is one of our top priorities. If you have any specific questions or need assistance with anything related to your online boutique or business, feel free to ask. We're here to help! ❤️

October 17, 2021

Gretie and Angelo are my favorite TRENDSI reps. Always helpful and kind. Great customer service skills and always explaining things clearly. Their goal is to see my small business WIN! Also, shout to Brenda for helping me as well! Go TEAM TRENDSI!

KimmyLovesit Boutique
United States
4 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi KimmyLovesit Boutique,

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business, we are here to see you WIN 100%! And as always, please let us know what we can do for you in the future and reach out to our amazing customer support anytime!

October 2, 2023

Chette did a great job in assisting me , she my my job a lot easier

NexGen
Grenada
3 days using the app
ShopSocial, Inc. replied October 3, 2023

Hello NexGen

Thank you for your feedback! We're thrilled to hear that Chette did a great job in assisting you and made your job easier.

Our team is dedicated to providing the support you need, and we're here to help whenever you require assistance. If you ever have more questions or need further support in the future, please don't hesitate to reach out. We're here to support your success!