Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited February 16, 2023

Lhirose helped me today with an issue on my website. She was very knowledgeable and very quick to respond. Thank you.

Lauraloren.com
United States
About 1 month using the app
Edited December 22, 2022

gretle
was very Professional and answered all questions in a professional manner very easy to talk to.

Cozies Boutique LLC
United States
About 1 month using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Cozies Boutique LLC

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

March 17, 2023

Angelo was amazing! He was very responsive and answered my questions quickly. His dedication to providing superior customer service what phenomenal and he's an asset to the team. You are appreciated Angelo, thanks for your dedication!

HeideHalli
United States
About 1 month using the app
ShopSocial, Inc. replied March 25, 2023

Hi, HeideHalli

Your sweet and honest review truly made our day! Thank you so much for choosing Trendsi and for taking the time to let us know how we're doing so far. We are on a mission to help you start and grow your fashion business. Feel free to reach out again whenever you have questions or feedback.

September 21, 2022

I recently installed this app to my store and came across with an issue.l spoke to Chette a customer support member who kindly fix the problem.l was very impressed on how quick she was to resolve my issue.Trendsi gets 5/5 for customer service and great selection of clothing.

FacialTouches
United Kingdom
About 1 month using the app
ShopSocial, Inc. replied September 25, 2022

Hi, FacialTouches

We appreciate your heavenly review and we are so glad to know that we make the hard parts of running a business easier for you so you can enjoy the fun parts! We'll make sure to pass along the compliments to Chette and please reach out anytime if you need help! 💛

September 4, 2023

Maria did a great job at helping me!

Emi Jean’s Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied September 6, 2023

Hi, Emi Jean’s Boutique

Thank you for your positive feedback! We're delighted to hear that Maria was able to assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help! ❤️

September 2, 2023

Great company and excellent customer service and quick responses gives them 5 stars for me.

Ambidextrous Undertones
United States
About 1 month using the app
ShopSocial, Inc. replied September 4, 2023

Hello Ambidextrous Undertones

Thank you for the fantastic review and for giving us 5 stars! We're delighted to hear that you had a great experience with our company and found our customer service to be excellent with quick responses. Your support means the world to us!

June 30, 2023

I am still setting up my store and I just need to give a quick shout out to Allan who was very quick to answer the chat and resolve my issue. He provided excellent customer service and I am excited to partner with Trendsi knowing that I will be supported along my journey!

Sarah B Style Co.
United States
About 1 month using the app
ShopSocial, Inc. replied July 1, 2023

Hi Sarah B Style Co.,

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

August 7, 2023

I just started using them and so far it's all pretty simple and they have a great selection. I had one issue trying to get products on my website and Raymart took care of it in no time!

MKPdesigns
United States
About 1 month using the app
ShopSocial, Inc. replied August 9, 2023

Hello MKPdesigns,

Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

March 14, 2023

Reached out about a login issue and Mary responded almost immediately and addressed my problem. I was able to get into my account within minutes.

Addalynn Rose Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Addalynn Rose Boutique

We love your review and we are so glad that Mary was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

Edited March 1, 2023

I had a questions about my sample order. One item came right away. My other orders had not shown up yet both ordered at the same time. Gretle looked up my order gave me an update. Let me know it would be escalate to there team and find out why it go delayed. I love the quick response time, there customer support staff are very knowledgable and helpful.

Sinful You
United States
About 1 month using the app
ShopSocial, Inc. replied April 6, 2023

Hi Sinful You

Thank you for your detailed review! We understand that shipping experiences are so important for your customers, and we are glad we could help clarify things this time. Please feel free to reach out if you have any questions, we are always here to help!