Reviews (3,527)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

January 15, 2022

This app is amazing and the customer support is superb. Angelo was very helpful. I only have one concern and that is the shiping delays. I have to check avaliablity for products occasionally.

Kreative Kouture Kollection
United States
3 months using the app
ShopSocial, Inc. replied January 27, 2022

Hello Kreative Kouture Kollection,

Thank you so much for your amazing review. We are so glad that you received the support that you deserved. Sadly, this shipping debacle is happening all over the world but the good thing is it is temporary and soon we'll be back to our normal guaranteed shipping times! Make sure to also check out our US selections as it is not affected by any delays. Please reach out again! 💛

September 24, 2022

They have great customer service! Super prompt. I use the chat feature because i am busy, I'm a mom, student, and running an online store so I kind of use the heck out of live-chat and Allan was super helpful. I was confused on what pre-launch means and how we can sell without violating terms and Allan was very patience with my questions and really took the time to clarify things for me. I really appreciate Allan's help, so much so I had to leave a review. Trendsi itself as an app is amazing, cute clothes, and quick shipping!

Wildflower Fashion Co.
United States
3 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Wildflower Fashion Co.

We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Allan for the job well done. Please do not hesitate to reach out to us again!

March 3, 2022

Love everything about this app and the customer service never had a prob very quick reply, Harold was very helpful and so are the others.

Styleoutskirt
United States
3 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Styleoutskirt

Thank you so much for your kind words! We'll make sure to pass along the compliments Harold. Please don't hesitate to reach out to our 24/7 support team again!

October 5, 2022

Kae was a very helpful in my issues with setting up my shopify store the new update was a great look for Trendsi..Thank you :-)

Shea's Fashion and Hair Castle
United States
3 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Shea's Fashion and Hair Castle

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to re

June 21, 2022

I had some trouble understanding few points on the currency issue, Tax, Inventory, Bulk order and when i was connected to Gretle, Gretle was so patience on clearing my doubts and helped me understand it. It was a great customer service experience with Gretle, Thanks for the time helping me out with the app and all.

DA UNIQ LOOK
India
3 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, DA UNIQ LOOK

Your kind review certainly made our day and we'll be sure to pass along the compliments to Gretle. User experience is VERY important to us. Please contact us again for any questions, we are available 24/7! 💛

November 11, 2021

This app is beyond amazing I spoke with Gretle what amazing customer service!! They helped me every step of the way as I am new to this platform!! If your looking for a dropshipper you won't be disappointed!!!

Phone Cases and Accessories with Kim
United States
3 months using the app
ShopSocial, Inc. replied November 13, 2021

Hi Phone Cases and Accessories with Kim,

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Gretle! Please reach out to us anytime, we are available 24/7!

June 14, 2022

Trendsi is great, customer service amazing and information they provide in their help center really helpful. Love you guys, especially we in insightcloh.com love Gretle customer support for being effective. Thanks blessing

Insight Cloh
United States
3 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Insight Cloh

Thank you for your review! We're glad that we could help you get started, and we're excited to be a part of your business journey. Feel free to reach out with any questions or feedback.

Edited May 3, 2022

I don't even know where to start. They have all the resources and information available, along with having live chat reps to always help if you have any questions. Angelo, Mia, Lhirose, and Gretta specifically helped me out when I had a few questions, and was very knowledgeable when answering them. I highly recommend using Trendsi. I could go on and on. Their products offered are top notch too. Going to stop myself here, but definitely encourage you install !!

Bolting Beauty
United States
3 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Bolting Beauty

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

Edited November 18, 2021

Great app with great customer support and service. This past support chat, Lee and Miles went above and beyond in helping me with a general question that I had! Highly recommend this app.

southernbellegurdon
United States
3 months using the app
ShopSocial, Inc. replied November 19, 2021

Hi southernbellegurdon,

Thank you for your review! We are delighted that you enjoy your experience with Trendsi so far. Let us know if you have any questions or feedback, and our team will be glad to help you utmost. 💛

August 29, 2022

Vince, was very friendly and patient with me, he explained all the doubts I had, super customer service, I recommend this app, it can be very helpful. Thank you so much!

My Cozy Day
United States
3 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, My Cozy Day

We're glad that Vince helped you and we'll make sure to pass along the compliments to put a smile on his face. Thank you so much for the review and we encourage you to reach out anytime you need help!