Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited November 7, 2021

Had a problem with setting up Trendsi Store but Charmaine took care of what I needed. Support was very good.
This is an update since I can't seem to leave another review. However had a question on Inventory syncing which Gretle took care off right away. Good customer support.

My Gift Fashions
United States
Over 1 year using the app
ShopSocial, Inc. replied October 29, 2021

Hi My Gift Fashions,

User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review, we'll pass along your compliments to Charmaine. Please reach out again!

March 7, 2023

Thanks for your help as always Angelo!

Hemandstring
United States
21 days using the app
September 20, 2023

The Trendsi customer support is helpful and responds quickly. Anya helped resolve my concern within the hour. My experience has been great so far.

CurlyGirlMoji
United States
21 days using the app
ShopSocial, Inc. replied September 22, 2023

Hello CurlyGirlMoji,

Thank you for sharing your positive experience with our customer support team! We're glad to hear that Anya was able to assist you promptly. We're committed to providing excellent service, and we're delighted that you're having a great experience with Trendsi. If you have any further questions or concerns, feel free to reach out. We're here to help! ❤️

December 10, 2022

I just stared with Trendsi so far i like what i see and the Service. Mia answered all my questions. Great Customer Services!

Color Divine Fashion
United States
21 days using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Color Divine Fashion

Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!

October 1, 2021

through out my research about the best dropshipping companies i see that trendsi is one of the best, Providing high quality products with good pricing their support was very fast and helpful , Faustina Fan helped me out through the registration Process very well

Alomaz
United Arab Emirates
21 days using the app
ShopSocial, Inc. replied October 5, 2021

Hi Alomaz,

Thank you so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Faustina. Pleas reach out to our customer support again for any questions or feedback!

September 28, 2022

Mia was so helpful when I was losing my mind worried I had things set up wring! So glad she was there to help....and patient LOL

PR Southern Boutique & Accessories
United States
21 days using the app
ShopSocial, Inc. replied October 7, 2022

Hi, PR Southern Boutique & Accessories

We are so grateful for your feedback and glad that Mia assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

November 10, 2022

At first i couldn't get it working, but after some amazing customer service from Chette i was up and running in no time. Thank You!

Every Lingerie
India
21 days using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Every Lingerie

We are so delighted to read your awesome review and we'll make sure to pass along the compliment to Chette! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

February 22, 2023

Allan was "Johnny on the spot" in helping me with my issue. He got my issue solved so fast! Professional, friendly, and helpful!

CurrentAveline
United States
21 days using the app
ShopSocial, Inc. replied April 6, 2023

Hi CurrentAveline,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

May 7, 2022

good rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

HAMOODO
Jordan
Over 1 year using the app
ShopSocial, Inc. replied May 15, 2022

Hi, HAMOODO

Thank you so much for taking the time to leave us a review, we are so glad to have you! Please don't hesitate to contact us with any questions or needs in the future. 💛

February 20, 2023

At Trendsi you will truly find a great team! that will provide you with excellent service highly recommend it!

E&M Western Couture
United States
20 days using the app
ShopSocial, Inc. replied April 6, 2023

Hi E&M Western Couture,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.