Reviews (3,486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.
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Warning! Horrible I have had so many bad reviews on my page now because they say they fill the order and then cancel it on me without telling me or never send out the order. So people think I am scamming them. I talk to customer service but it doesn't help. I hate writing bad reviews but I am at my witts end. This is so unprofessional.
Hi LucyBo,
We are very sorry to hear of your experience and hope that you are satisfied with the resolution we provided. This is definitely not the great customer service and order experience that we pride ourselves on. Your business is important to us, so please continue to reach out to Customer Support with any other feedback or questions you may have.
The support is 5 star (Gretle, Mia, Lhirose, and Raymart) and have always had all the answers to my questions, and have helped out a TON.
Why not 5 stars? I think there needs to be adjustments to their collections (seeing new imported products before sending to Shopify on the Collections list), or the ability send a new collections from Trendsi to Shopify, and the collection is created in Shopify
Hello, Scarlet Avenue
Thank you for your valuable feedback! We greatly appreciate your kind words about our support team (Gretle, Mia, Lhirose, and Raymart). We're thrilled to hear that they've been able to provide excellent assistance and have been a great help to you.
We also value your suggestions for improvements in our collections process. Your feedback is vital in helping us enhance our services and make the necessary adjustments. We will certainly take your ideas into consideration and work towards implementing them to improve your experience.
If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you and make sure you have the best experience possible. Thank you again for your feedback and for being a part of our community!
Great customer support, Lorie was there to help me out today, very helpful, very knowledgeable. I just came around to check out the website, but the awesome customer support made me want to give Trendsi a try.
Thanks Lorie for your help and support
Hello Petals n PJs
Thank you for your feedback! We're delighted to hear that you had a great experience with our customer support, and Lorie was able to assist you effectively. We strive to provide excellent service to all our customers, and we're glad it inspired you to give Trendsi a try. If you have any more questions or need further support, feel free to reach out. We look forward to serving you! Thanks again for your kind words!
I had a query regarding sellers permits. Just "shout out" to Angelo for helping me so efficiently and clarifying my questions.
Hi, 3 FOLD
Thank you for your kind words, we will make sure to pass along the compliments to Angelo, and don't hesitate to reach out again should you have any questions or concerns. We're here for you 24/7 💕
I am just getting started with Trendsi but Raymart was super helpful with some questions I had and response time was great. I have high hopes for success with Trendsi!
Hi Shop June Skye,
Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.
I really like the clothing and at a good price. The support from Allan was really good and was able to help me with the process. Allan was quick, nice, and helpful.
Hi, Lyla's World
Thank you so much for the review. Please continue to reach out to us if you have more questions or need help. We are here for you 24/7!
Thank you so much Gretie your the best you really help me learn how to understand how this app works .....and i love it ....5 stars for you......
Hi, Fitness Motivation 101
We are so happy that Gretle was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.
Trendsi customer service is amazing. Allen was super helpful. He responded so quickly and was very knowledgable about my questions. Thank you Allen!
Hi, Lotastyle
Allan is one of our precious gems and we're glad he was able to help you. We'll make sure to pass along the compliments to him and please reach out anytime, we're here for you 24/7 ❤️
I love Tredsi products and the customer service is very accommodating. I highly recommend this app to add to your shopify essentials. ^^
Hi, Bella Beyond
We appreciate the review and are so happy that our team was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!
Thanks Trendis and thank you Raymart for all your help with my order this morning, you were a big help!