Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 27, 2023

Chette was very helpful. My questions were answered in a timely manner. So far, I have been very happy with the customer service from Trendsi.

Paradise Palms Collective
United States
17 days using the app
ShopSocial, Inc. replied June 28, 2023

Hi, Paradise Palms Collective

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

May 27, 2022

Gretle was real quick to answer my questions, I didn’t wait too much at all. It was my first serious experience with Trendcy and it really made happy working with a professional

fashion crossing pointe
United States
17 days using the app
ShopSocial, Inc. replied June 2, 2022

Hi, fashion crossing pointe

Thank you for your kind review and we are happy to know that Gretle was able to assist you with all your needs. We will make sure to pass along the compliments to her. Please feel free to reach out again should you have any concerns.

April 17, 2023

Angelo was very quick and thorough in answering all my questions about shipping and processing of orders.

Cheshire's Charms
United States
17 days using the app
ShopSocial, Inc. replied April 18, 2023

Hi, Cheshire's Charms

Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

August 14, 2023

Thanks to Angelo for the helpful support on the Trendsi app. Your assistance made a difference in my experience. Appreciated

Nicetics
Brazil
16 days using the app
ShopSocial, Inc. replied August 15, 2023

Hello Nicetics,

You're welcome! I'm glad to hear that Angelo's support was helpful and made a positive impact on your experience. If you have any more questions or need assistance in the future, feel free to reach out. Have a great day! ❤️

May 8, 2023

I had a coverstion with Gretle form support, she is awesome and helped me with all my questions with no delay. Great job Trendsi by hiring Gretle!

ZED NATIONAL
Saudi Arabia
16 days using the app
ShopSocial, Inc. replied May 8, 2023

Hello ZED NATIONAL,

That's wonderful to hear! I'm glad to hear that Gretle from the support team was able to assist you promptly and effectively with your questions. It's always great to have a positive customer support experience. I'll be sure to pass on your kind words to Gretel! ❤️

July 16, 2022

I am brand new to shopify and dropshipping and Trendsi has been great! Easy to integrate and easy to deal with I have spoken to Hazel,Gretal, and Lori and all three have been amazing and helpful and easy to deal with. Definitely recommend

Sand Water Boutique
United States
16 days using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Sand Water Boutique

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!

Edited November 13, 2021

This is my first time using Trendsi since I've downloaded the app, I had questions and Maria helped me immediately. Great customer service. I'd recommend this shop, especially for U.S. fast shipping.

Can A Girl Catch A Break Chic Boutique LLC
United States
About 1 year using the app
ShopSocial, Inc. replied November 7, 2021

Hi Can A Girl Catch A Break Chic Boutique LLC,

Thank you very much for taking the time to write us a review. We appreciate you sharing your experience with us. I have to tell you, your kind words definitely made our day! Please feel welcome to reach out again for any help needed!

March 6, 2023

Thank you Chette for helping me out and answering all my questions. First time dropshipping and Chette helped out so much.

HoneyBunny
United States
16 days using the app
ShopSocial, Inc. replied April 5, 2023

Hi, HoneyBunny

We LOVE your review and we are so grateful that you took the time to leave us your feedback. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Chette. Please don't hesitate to reach out if you have any questions or concerns.

September 7, 2023

I chatted with a representative regarding SKU numbers. The represented was efficient, clear, and concise with her answer. Thank you Czar!

Mzee Fashion
United States
About 1 year using the app
ShopSocial, Inc. replied September 8, 2023

Hi Mzee Fashion,

Thank you for sharing your positive experience! We're delighted to hear that our representative was able to assist you efficiently and provide clear information. We appreciate your kind words! If you have any more questions or need further assistance, feel free to reach out. Have a great day! ❤️

Edited December 14, 2022

I am new to dropshipping and shopify but I have been able to get all my questions answered and have completed my first sale! I love all the products and the photos and descriptions are clean and professional looking. Chette has been so helpful all along the way. I plan to do most of my business with Trendsi.

I wanted to update my review to mention Angelo and the awesome work they've done to help me. I was having issues with some of the settings in my account for awhile and they were able to correct the issue for me. I really appreciate the amazing customer service Trendsi has.

Blu Tulip Boutique
United States
16 days using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Blu Tulip Boutique

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Chette. Please reach out again!