Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 9, 2023

Gretle was quick to respond and resolved my issue in a very timely manner. Their prices are great and there are plenty of quality products to choose from.

FierceSweet
United States
14 days using the app
ShopSocial, Inc. replied September 11, 2023

FierceSweet

Thank you for your kind words! We're thrilled to hear that Gretle provided quick and timely assistance, and that your issue was resolved to your satisfaction.

We're proud to offer great prices and a wide selection of quality products, and we're here to support you in making the most of your experience with us. If you ever have more questions or need assistance, please feel free to reach out.

November 27, 2022

I had to update my phone number for my account after deleting my account. Trendsi support responded almost immediately. Allen the support specialist, helped me greatly get back up and running. I would recommend Trendsi just on the customer support alone. It helps a lot for someone just starting their new business endeavor. Highly recommend!

Zahir House of Fashion
United States
14 days using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Zahir House of Fashion

Allan really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

January 11, 2023

I have been working with this app for a couple weeks now. It has been great! I love the way the app updates in Shopify! Super helpful! Support has been great! I asked Raymart a bunch of questions and he was great at answering them all.

Vivid Grace Boutique
United States
14 days using the app
July 14, 2022

Just signed up! Lorie was really helpful and easy to work with. Answered all my questions! I am excited to expand my inventory without adding to my inventory expenses!

Simply Creative Flowers, Fashion & Gifts
United States
14 days using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Simply Creative Flowers, Fashion & Gifts

We are so stoked to hear that you are pleased with the support that Lorie has provided you. We love hearing that you've found Trendsi useful in taking your business to the next level. You made our day! Please feel welcome to reach ou again for any help needed. 💛

February 2, 2023

I recently had a question about an item on Trendsi's website and was fortunate enough to get in touch with Angelo. He was incredibly fast and professional in his response and went above and beyond to help me out. He even showed me how to use the "Request Restock" feature on the app. I was thoroughly impressed with his customer service skills and would highly recommend Angelo and Trendsi to anyone looking for a seamless shopping experience. Thank you, Angelo!

Gene and Lizzy
United States
14 days using the app
June 24, 2022

I'm new to Trendsi and had a question about how the payment process works once an order is delivered. I used the chat feature on the site and Angelo explained everything thoroughly and educated me about many things too. I love being able to use the chat feature to get my questions answered promptly! Thank you Angelo!

Clothes Minded
United States
14 days using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Clothes Minded

We LOVE your review, so thank you for leaving us your valuable feedback! We are so happy to hear that you are enjoying our app and support from Angelo. Please do not hesitate to reach out again if you need help!

March 11, 2023

I had some questions about setting up Trendsi and Mia was very helpful. Thank you for your professionalism and support.

Storenify
United Kingdom
14 days using the app
March 7, 2023

Thank you Raymart for your assistance with return, refund and shipping policies. Excellent customer service.
Regards,

Mercedes S Cardona
SHOPiPOR.COM

Shopipor
United States
14 days using the app
July 16, 2022

Lee was very helpful. She was able to help fix my issue quickly and swiftly. There was a bug with the channels feature and she help me with a workaround to fixing it.

Thee Fine Art Connoisseur
United States
14 days using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Thee Fine Art Connoisseur

We appreciate your review and thank you so much for the kind words. We encourage you to reach out again whenever you need us!

June 26, 2023

I have only used Trendsi for a short period of time and love it so far! I had some questions and decided to use the in-app chat support and Allan responded FAST. Expect polite and helpful customer service.
The media quality is another great perk. I have had issues with other apps in the past getting clear, quality media to import. Pictures and videos are awesome and cover all the angles a customer would want to see.

Overall love it so far and can't wait to see how it performs with more sales volume!

Levoix
United States
12 months using the app
ShopSocial, Inc. replied June 27, 2023

Hi, Levoix

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!