Reviews (3,517)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.
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Dave was awesome! Helped me so quickly-- gave me an idea I didn't even know I needed! Made what I thought was going to be hard , easy.
Hello The Jersey Girls Closet,
Exceptional customer service is very important to us and we are glad Dave was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️
Anya was able to answer all my questions very helpful. She looked into several things and helped me to understand
Hi Treasure by day,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
I love the pictures & products Trendsi offers for dropshipping, prices not bad as well. ONLY complaint is that they are not compatible with google domains. I purchased a .com for my shopify site which I'd like to have as my primary domain, yet once I changed from a shopify domain to my google .com domain, all Trendsi products were removed from my site like they never existed. Thankfully, their customer service was helpful in informing me they are not compatible with google domains, so once I switched the .com to secondary and shopify domain back to primary, all products returned as they were before. However, it is very frustrating that they do not outwardly state this incompatibility when most other wholesalers have that option. I spent days inputting Trendsi products on my shop, and if I had known I couldn't use a .com domain via Trendsi, I probably wouldn't have gone with them in the first place. I LOVE having Trendsi products on my shop and I really don't want to switch to a new dropshipping supplier, but at the same time I want to be able to use the more sophisticated .com domain I paid for. Please fix this issue!
Hi there!
Thanks a bunch for sharing your thoughts with us! We're thrilled to hear you love our products and the energy you've put into your shop with Trendsi. We understand the frustration with the domain compatibility issue and appreciate your feedback. We're actively working on enhancing our platform, and your input is invaluable. Your passion for our products means a lot, and we're committed to making your dropshipping journey even better. Thanks for being part of the Trendsi fam! 💙✨
I absolutely love this app! Charmaine was amazing and answered every questions I had. Very easy to set up.
Hi, Print Bar Apparel
We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)
Gretel has been very helpful each time I have gotten her on the chat. They respond really quickly and they make sure they answer your direct questions. So far loving the experience!
This is a great app to use for drop shipping. I have looked into many vendors and this is the best one I have came across. The customer support is available 24/7 which is amazing especially when you can get orders at any time at night! Gretle was super helpful and gave me all resources I needed to resolve my issue! Highly recommend!
Hi, The Carter Co.
We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
I do not recommend. There is no one to call for assistance. Material is cheap, sizing is horrible. I had to pay $22 to return. Majority of models are Caucasian. With plus size having only one African American model. Shipping is very long, it takes over 10 days to receive. I am writing this so that others are aware of all of the hurdles you will be forced to overcome with an intent to land sales. Not worth your time.
Let me add that I am having to pay $26 to restock horrible quality clothing and sizes that are not at all to scale. This $26 is in addition to the $22 for shipping it back. Total rip-off. This is how they make their money.
Hello Giselle's Corner
We're deeply sorry to hear that your experience with our app has been disappointing, resulting in a 1-star review. Your feedback is important to us, and we appreciate your honesty. We would like to apologize for any inconvenience caused and assure you that we take your concerns seriously. Your feedback will help us make the necessary improvements and provide a better user experience moving forward. We have sent you an email regarding your review and it will immensely help us if you could provide us more information so we can better improve our service. Thank you for your patience and for giving us an opportunity to make things right.
I had an issue with listing I emailed support and Karen helped me with my issue it was resolved within two hours I’m very impressed.
Hello Olive's Boutique,
Thank you so much! We will be sure to relay your kind words to Karen and please don't hesitate to reach out again when you need help. Your review made our day 💛
This review is for my customer service experience. Czar helped me with a problem and she was great! It was solved in 2 seconds :) She was very friendly and professional. Very happy with the experience. Also, the products look really nice and the price + shipping seems reasonable. Overall would recommend :)
Hello Vincent and Violet,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar and our products. If you ever need assistance again, don't hesitate to reach out. We appreciate your recommendation! ❤️
I have been mad at Trendsi twice today. 1st because they texted me and I no longer had the app installed. I had removed it because I sell geeky women things and generally they don't carry that kind of apparel. But they said they had a Barbie Malibu dreams collection. I couldn't find it and was mad all over and I guess mad that it wasn't actually Barbie but Barbie themed.
All of that is moot as what I did see I loved and they have added some tees to their site that I CAN sell. So I grabbed a few. They responded to my questions in a kind manner (though I was a bit short, but not on purpose, I got a call just as I was typing, hit send too soon).
My only real complaint is that they need to make it exceedingly clear that you can install and use Trendsi without a subscription. You only pay when your customer orders. with that in mind, I'm thinking of starting a secondary store, with all the fashion deliciousness I see.
Their process of importing to your store is the best I've seen on SHopify so far. Very clean and streamlined. Good app for those wanting to give Shein a run for their money.
Hello The Pink Controller,
Thank you so much for your generous and detailed review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help. ❤️