Reviews (3,436)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like Joel and Harold for their responsiveness. The app is user-friendly, facilitating easy integration with Shopify, product additions, and inventory management. Merchants appreciate the quality and variety of fashionable products, which enhance customer satisfaction and encourage repeat business. Key features include efficient order processing and fulfillment, quick shipping, and filters for US-based items. Additional benefits like sample purchasing and access to high-quality marketing images support business growth. The 24/7 chat support is especially helpful for new merchants needing immediate assistance.

February 23, 2023

Chette was extremely helpful getting us setup with Trendsi and solving a local pickup issue that I simply couldn't figure out. Great service and a great product.

The Spotted Owl
United States
3 days using the app
ShopSocial, Inc. replied April 6, 2023

Hi The Spotted Owl,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

December 31, 2022

Mia was super awesome and very responsive to all my questions as a newbie. The integration between Trendsi and Shopify was super easy and well streamlined. Super happy with the app performance!

Sweet Living Goods
United States
3 days using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Sweet Living Goods

Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.

June 20, 2022

This is an amazing App. and the customer service is good. Thanks to Chette and Angelo for your their helpful information regarding the use of Trendsi.

Stylish Gentle
United States
3 days using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Stylish Gentle

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

April 8, 2022

I added the app to my online store in order to offer a larger variety of products. I'm not very technical so I was a little weary. The assistance Angelo gave me on the support chat was outstanding! He walked me through everything step by step! So far this has been a great experience.

3 Blondes Boutique
United States
3 days using the app
ShopSocial, Inc. replied April 14, 2022

Hi, 3 Blondes Boutique

Thank you so much for your kind words and we are so glad to have you! We'll make sure to pass along the compliments to Angelo and we encourage you to reach out to our amazing and 24/7 customer support for any questions.

August 2, 2023

Spoke with Allan in customer service. He was very helpful and had answers to all my questions. The chat feature made it easy to communicate.

Illbility
United States
3 days using the app
ShopSocial, Inc. replied August 3, 2023

Hello Illbility

Thank you for your positive feedback! We're glad to hear that Allan was very helpful and provided answers to all your questions. Our chat feature is designed to make communication easy and efficient, and we're pleased that it worked well for you.

If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and provide excellent support whenever you need it. Thanks again for choosing us!

December 12, 2022

Great, unique products, tons of stuff. Allan was super helpful!! He approved my document immediately so I could start placing orders right away. Thank you so much!!

Dowaii Studios
United States
3 days using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Dowaii Studios

We are delighted to hear that Allan was able to provide you with the customer experience that you deserve. Thank you for your feedback and please don't hesitate to reach out anytime, we're here for you 24/7 ❤️.

January 27, 2023

I had some questions about orders my customers place & Allan had all the answers for me. Thanks for the amazing customer service!

4LittleWomenCompany
United States
3 days using the app
July 7, 2023

I was very happy with trendsi at first, I am a men's clothing and jewelry storeowner, and loved their selection (although pretty small) up until all of a sudden they removed their ENTIRE men's selection. I am really hoping they add them back as I already have made ads and have used many of their products in my store.

Alpha Attire
United States
3 months using the app
May 5, 2022

Very easy to set up. Support team, Angelo, was speedy at answering my newbie questions! My next fave app on my store!

Fashion Hive Boutique
United States
3 days using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Fashion Hive Boutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

Edited July 5, 2021

I wish there was a way to import the products by selecting multiple at a time versus one at a time. Other apps have this ability. However I like how I don’t have to edit the title or description unlike orberlo with Ali express. Contains very good titles and descriptions.

Modelo Fashion
United States
3 months using the app
ShopSocial, Inc. replied July 3, 2021

Hi Modelo Fashion,

Thank you for your review! We are glad that you like the titles and descriptions of our products. We wanted to reach out regarding your point about importing multiple products. There actually is a way to import many products into Shopify via Trendsi: you can create a collection, add all the products you want to import to the collection, and then import everything in one go by importing the collection.

You can see a tutorial of this feature here: https://help.trendsi.co/knowledge/add-products-and-set-pricing

We have also recently added new features to help you import items. For instance, you can bulk edit prices: https://help.trendsi.co/knowledge/price-rules

You can also bulk edit product types and tags: https://help.trendsi.co/knowledge/managing-product-type-tags-and-status

Please feel free to reach out if you have any questions or feedback about our features, we want to give you the best service possible and help you grow your business!