Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 12, 2023

Spoke to Czarina at Trendsi, I had a few questions in order to start my business on the right foot. Well what can I say about Czarina WOW! WOW! WOW! thank you so much, need help, looking for a business venture, TRENDSI.

Google Best Buys
United States
11 days using the app
ShopSocial, Inc. replied September 13, 2023

Hello Google Best Buys,

Thank you for your enthusiastic feedback! We're thrilled to hear that Czarina at Trendsi provided you with such exceptional assistance. If you ever need further support or have more questions, don't hesitate to reach out. We're here to help you succeed in your business venture with Trendsi! 🚀💼

December 21, 2022

Thanks Vince for your help I had just started so far it's to good to work with great site for eCommerce

Leena Creation
United States
11 days using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Leena Creation

Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!

March 21, 2023

easy to use, great prices. Chats are fast and easy. Raymart helped me out and was so nice! Can't wait to see what else they have to offer

Northern Roots Boutique
United States
11 days using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Northern Roots Boutique

We are so grateful for your feedback and glad that Raymart assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

April 28, 2023

I emailed customer service this morning regarding an account issue and Allan responded faster than I could close my email app. He was able to rectify my problem immediately.

Thanks Allan!

Dalia Alba Boutique
United States
11 days using the app
ShopSocial, Inc. replied April 29, 2023

Hi, Dalia

We are happy that our Allan was able to assist you. Please don't hesitate to reach out again anytime.

August 26, 2022

I had many questions and apprehensions about Trendsi but thanks to Charmaine I was able to see clearly. She quickly responded and helped me out and it confirms my belief that Trendsi is a great and trustworthy app.

986 Store
New Caledonia
10 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, 986 Store

We are glad that Charmaine was able to help you. We will make sure to pass along the compliments to her, and we'll be glad to answer a thousand more questions from you. Hope to hear from you again soon! 💕

June 7, 2023

I had a few few questions with the set up of my account with regards to shipping and Allan on live chat came to my assistance and got me sorted :)

Pink Peach Boutique
South Africa
11 days using the app
ShopSocial, Inc. replied June 7, 2023

Hi, Pink Peach Boutique

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

November 16, 2022

HIGHLY SUGGESTED!!!
The app is user friendly and the support is great. Vince was very kind, professional and helpful. I had an Issue and was resolved within 5 minutes. Great job, guys. Keep it up.

VERACOX
Greece
11 days using the app
ShopSocial, Inc. replied November 29, 2022

Hi, VERACOX

We are so glad that Vince was able to help you, we agree that he is a gem 💛 Thank you so much for making our day with your kind review, and please reach out again if you need help. We are here for you!

July 29, 2022

I appreciate the assistance that Gretle' help me with while using the app. She was very patient and helpful. Again Thank you!

Dream Wear Clothing
United States
10 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Dream Wear Clothing

Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

April 18, 2023

Needed to change my email and authentication and Gretle fixed my issue within minutes. Great support!

Anne Marie's Boutique
United States
11 days using the app
ShopSocial, Inc. replied April 18, 2023

Hi Anne Marie's Boutique,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

December 14, 2021

I am new to Trendsi ‑ Fashion Drop shipping, I didn't know where to start, so I clicked on the chat link. I was happy to have chat with Gretle. You have answered all my questions and give my information on how to set up my store. Thank you so much for your patience, Gretle, you rock. I am looking forward to a long healthy relationship with Trendsi ‑ Fashion Dropshipping.

Shakim Creation Beauty Supply
United States
11 days using the app
ShopSocial, Inc. replied December 17, 2021

HI Shakim Creation Beauty Supply,

We are so thankful for your feedback! Our goal is not only to be a supplier, but to provide great software and service. We'll make sure to pass along the compliments to Gretle! Please reach out to us whenever you need more help!