Reviews (3,436)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like Joel and Harold for their responsiveness. The app is user-friendly, facilitating easy integration with Shopify, product additions, and inventory management. Merchants appreciate the quality and variety of fashionable products, which enhance customer satisfaction and encourage repeat business. Key features include efficient order processing and fulfillment, quick shipping, and filters for US-based items. Additional benefits like sample purchasing and access to high-quality marketing images support business growth. The 24/7 chat support is especially helpful for new merchants needing immediate assistance.

December 9, 2022

I will only rate 4 stars because I just placed my first order so I cant judge them based on that but Allan had such amazing customer service! highly recommend this app

Aulani Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Aulani Boutique

Thank you so much for taking the time to leave us a review, you are a gem! Please connect with us any time if you have more questions or need help again!

March 11, 2023

WOW! This is the easiest was to move excellent products to your store - and its still free! Raymart was extremely helpful with my questions! Thank you!

Wild Yotes
United States
2 days using the app
March 23, 2022

I recently spoke to Jaylene today and I am more please with the information that she has provided for me. She was very informative and any questions I had that I wasn’t sure about she made me at ease. She was very patient when it came to listening to me and responded back with information that open my perspective. I’m really excited about the outcome and can’t wait to see my business expand. Thank you for taking the time to talk today.

Sexy~N~Snappy
United States
2 days using the app
ShopSocial, Inc. replied March 24, 2022

Hi, Sexy~N~Snappy

Jaylene is a gem, isn't she? We are really proud and lucky to have her. We will make sure to pass along the compliments to her and please feel free to reach out again should you have any questions.

April 7, 2023

Gretle was very knowledgable and helpful!! Great customer service! A lot of variety with great pricing! Highly Recommend!

Georgia Rainbow
United States
1 day using the app
ShopSocial, Inc. replied April 8, 2023

Hi, Georgia

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

July 7, 2022

Great app to start listing products, very easy to use! We had questions about how Trendsi and Shopify work together on the back-end and sent an email to Trendsi support. Charmaine promptly replied and helped us with all our questions!

bluehighlandbtq
United States
1 day using the app
ShopSocial, Inc. replied July 13, 2022

Hi,bluehighlandbtq

Thank you so much for your kind review. We will make sure to pass along the compliments to Charmaine and I'm sure this will make her happy. Please don't hesitate to reach out anytime, we're here for you 24/7 ❤️

November 9, 2022

It’s my first time using this app and had some questions and Hazel responded very quickly! She was able to answer all of questions!

ameliagraceandco
United States
About 1 month using the app
ShopSocial, Inc. replied November 29, 2022

Hi, ameliagraceandco

Oh wow! Thank you for choosing Trendsi to be a part of your business journey! It is our mission to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. So please feel welcome to reach out to our amazing team for any help needed! ❤️

March 10, 2023

I had a few issues with Trendsi and Angelo was very patient and helpful to all of my concerns. Thank you so much

Mecco Shop
United States
About 1 month using the app
ShopSocial, Inc. replied July 5, 2023

Hi, Mecco Shop

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

Edited September 21, 2022

Terrible Service!!!! Shipping too slow. This affects the performance in the different marketplaces where the products are published.

Ale! Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied September 21, 2022

Hi Ale! Boutique,

While Trendsi is recommended for Shopify store sellers, we do have products with different shipping speeds that will fit selling on third-party platforms - from 2-5 business days to 5-10 business days. These are guaranteed shipping times and if you have orders that are ever outside of these times, we will always make things right for you.

We are happy to reach out and discuss how to use different Trendsi products to fit the needs of your third-party platforms. Please watch out for an email from us and thank you for your feedback.

June 26, 2023

This app works great for dropshipping start-offs and the simple Ui makes it great for users to nevigate throughout the app. Also Gretle -Customer Service was very kind and quick at solving my problems during store set up.

L.Beso
South Korea
1 day using the app
ShopSocial, Inc. replied June 27, 2023

Hi, L.Beso

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

October 27, 2021

Miles was so professional and helpful. First time trendsi user and I love it! Wish I would have known about this sooner!

Virelle Boutique LLC
United States
1 day using the app
ShopSocial, Inc. replied October 29, 2021

Hi Virelle Boutique LLC,

Welcome to Trendsi! Thank you so much for taking the time to leave us a review, we are so glad that Miles was able to help you. Trendsi's core values includes affordable and quality clothing, fast and easy shipping and great customer service. Please reach out again anytime you need help!