Reviews (3,629)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

December 8, 2021

Had some questions and Karen was very helpful in chat and I got a quick answer with the info I needed.

Harper's Row
United States
About 18 hours using the app
ShopSocial, Inc. replied December 13, 2021

Hi Harper's Row,

We appreciate you for taking the time to leave us review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

September 19, 2023

Anya was great at answering my questions!!

My Store
United States
20 days using the app
ShopSocial, Inc. replied September 21, 2023

Hello My Store

Thank you for your feedback! We're glad to hear that Anya was able to assist you by answering your questions. If you have more inquiries or need further assistance, please don't hesitate to reach out. We're here to help!

Edited March 19, 2023

Thanks Czar & Allan for your assistance installing the app and answering my questions. So far this app has exceeded my expectations. It is very easy to use, and the product listings and photos are very clear and professional. The time it takes to set up my store is like nothing compared to other apps.

Beach Rose Co.
United States
About 17 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Beach Rose Co.

Thanks so much for your review! We're delighted that you like using Trendsi so far and that Czar & Allan were able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

March 15, 2023

OMG these guys are lifesavers. Angelo and Czira are the best. they were patient and walked me through everything like kindergarten. It was great. I am placing stuff in my store through Shopify and I can't wait to make my first sale. I am happy.

Amapolapro
United States
About 17 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Amapolapro

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Angelo and Czar. Our CS team is always here to assist you anytime you need it. Thank you for the review! 💛

September 10, 2023

Their team was professional, their work top-notch, and their communication superb. Highly recommend! specially Anya : )

Asthiasan
India
About 17 hours using the app
ShopSocial, Inc. replied September 12, 2023

Hello Asthiasan

Thank you for your glowing recommendation! We're thrilled to hear that you found our team to be professional, our work top-notch, and our communication superb.

Special thanks for mentioning Anya; we're proud to have her on our team. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support you!

May 29, 2023

Anya was great and response to my questions were answered right away with detail. Thank you again Anya

NottiDesign
United States
17 days using the app
ShopSocial, Inc. replied May 30, 2023

Hi NottiDesign,

You're welcome! I'm glad Anya was able to assist and provide you with detailed answers to your questions. If you have any more inquiries in the future, feel free to ask. I'm here to help!

Edited January 30, 2023

Great selection of products with an intuitive platform. Fast and friendly chat option. My conversation today with Gretle was very helpful!

Soulful Kinship
United States
About 14 hours using the app
October 19, 2023

Raymart was incredibly helpful with helping me set up my store. Still early in using Trendsi but as far as I can tell they are always quick to help when you have an issue and have a lot to offer.

LAHU
United States
About 14 hours using the app
ShopSocial, Inc. replied October 21, 2023

Hello LAHU,

Thrilled to hear about your positive experience with Raymart! It's awesome that Trendsi is providing such speedy and helpful support. Here's to a successful journey ahead with your store! 🚀

September 20, 2021

I am thinking of adding them to my store, I just chatted with Maria she was great and very informative. I will definitely place an order and check out their quality.

Diana Glamazon Boutique
United States
16 days using the app
ShopSocial, Inc. replied September 26, 2021

Hi Diana Glamazon Boutique,

Thank you so much for the review and we welcome all feedback once you try our full service! Please don't hesitate to reach out again when you need help.

February 27, 2022

I really enjoy the help I have received from three wonderful women knowledgeable about the products and how the store front operates Ms. Lorie, Ms, Mia, and Ms. Gretle. They are pleasant to talk to and has compassion in seeing the help is provided to me. I really love this store and the Support Rocks.

qbsmall
United States
About 14 hours using the app
ShopSocial, Inc. replied March 16, 2022

Hi, qbsmall

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!