Reviews (3,620)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 8, 2022

I had a question about the process and Karen was very helpful and informative about what I needed to do to get things working.

Trending Lady
United States
About 20 hours using the app
ShopSocial, Inc. replied March 15, 2022

Hi Trending Lady,

Thank you for the sweet words, we value your feedback a lot and we will make sure to pass along the compliments to Karen. Feel free to reach out again should you have any questions.

March 22, 2023

So far so good.
The installation and connection to Shopify didn't go as smooth as expected, because I work with Firefox. I had to do it from a chrome browser. Now it's connected and running. I hope I don't have further browser issues.
Lorie was of great help , and helped me sort it out.

Woman UP | Activewear
Netherlands
22 days using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Woman UP | Activewear

We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need it.

August 2, 2022

It's my first time using Trendsi and I'll be honest wasn't quite sure how it worked. I looked to chat with someone and TaDa there was someone available. I'm used to waiting hours to ask a simple question that hasn't been answered in FAQ. Lorie help me and she was nice and patient. So far so good!

House of Peech
United States
22 days using the app
ShopSocial, Inc. replied August 23, 2022

Hi, House of Peech

Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!

December 8, 2021

Had some questions and Karen was very helpful in chat and I got a quick answer with the info I needed.

Harper's Row
United States
About 18 hours using the app
ShopSocial, Inc. replied December 13, 2021

Hi Harper's Row,

We appreciate you for taking the time to leave us review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

September 19, 2023

Anya was great at answering my questions!!

My Store
United States
20 days using the app
ShopSocial, Inc. replied September 21, 2023

Hello My Store

Thank you for your feedback! We're glad to hear that Anya was able to assist you by answering your questions. If you have more inquiries or need further assistance, please don't hesitate to reach out. We're here to help!

Edited March 19, 2023

Thanks Czar & Allan for your assistance installing the app and answering my questions. So far this app has exceeded my expectations. It is very easy to use, and the product listings and photos are very clear and professional. The time it takes to set up my store is like nothing compared to other apps.

Beach Rose Co.
United States
About 17 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Beach Rose Co.

Thanks so much for your review! We're delighted that you like using Trendsi so far and that Czar & Allan were able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

March 15, 2023

OMG these guys are lifesavers. Angelo and Czira are the best. they were patient and walked me through everything like kindergarten. It was great. I am placing stuff in my store through Shopify and I can't wait to make my first sale. I am happy.

Amapolapro
United States
About 17 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Amapolapro

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Angelo and Czar. Our CS team is always here to assist you anytime you need it. Thank you for the review! 💛

September 10, 2023

Their team was professional, their work top-notch, and their communication superb. Highly recommend! specially Anya : )

Asthiasan
India
About 17 hours using the app
ShopSocial, Inc. replied September 12, 2023

Hello Asthiasan

Thank you for your glowing recommendation! We're thrilled to hear that you found our team to be professional, our work top-notch, and our communication superb.

Special thanks for mentioning Anya; we're proud to have her on our team. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support you!

May 29, 2023

Anya was great and response to my questions were answered right away with detail. Thank you again Anya

NottiDesign
United States
17 days using the app
ShopSocial, Inc. replied May 30, 2023

Hi NottiDesign,

You're welcome! I'm glad Anya was able to assist and provide you with detailed answers to your questions. If you have any more inquiries in the future, feel free to ask. I'm here to help!

Edited January 30, 2023

Great selection of products with an intuitive platform. Fast and friendly chat option. My conversation today with Gretle was very helpful!

Soulful Kinship
United States
About 14 hours using the app