Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 10, 2023

Their team was professional, their work top-notch, and their communication superb. Highly recommend! specially Anya : )

Asthiasan
India
About 17 hours using the app
ShopSocial, Inc. replied September 12, 2023

Hello Asthiasan

Thank you for your glowing recommendation! We're thrilled to hear that you found our team to be professional, our work top-notch, and our communication superb.

Special thanks for mentioning Anya; we're proud to have her on our team. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support you!

May 29, 2023

Anya was great and response to my questions were answered right away with detail. Thank you again Anya

NottiDesign
United States
17 days using the app
ShopSocial, Inc. replied May 30, 2023

Hi NottiDesign,

You're welcome! I'm glad Anya was able to assist and provide you with detailed answers to your questions. If you have any more inquiries in the future, feel free to ask. I'm here to help!

Edited January 30, 2023

Great selection of products with an intuitive platform. Fast and friendly chat option. My conversation today with Gretle was very helpful!

Soulful Kinship
United States
About 14 hours using the app
October 19, 2023

Raymart was incredibly helpful with helping me set up my store. Still early in using Trendsi but as far as I can tell they are always quick to help when you have an issue and have a lot to offer.

LAHU
United States
About 14 hours using the app
ShopSocial, Inc. replied October 21, 2023

Hello LAHU,

Thrilled to hear about your positive experience with Raymart! It's awesome that Trendsi is providing such speedy and helpful support. Here's to a successful journey ahead with your store! 🚀

September 20, 2021

I am thinking of adding them to my store, I just chatted with Maria she was great and very informative. I will definitely place an order and check out their quality.

Diana Glamazon Boutique
United States
16 days using the app
ShopSocial, Inc. replied September 26, 2021

Hi Diana Glamazon Boutique,

Thank you so much for the review and we welcome all feedback once you try our full service! Please don't hesitate to reach out again when you need help.

February 27, 2022

I really enjoy the help I have received from three wonderful women knowledgeable about the products and how the store front operates Ms. Lorie, Ms, Mia, and Ms. Gretle. They are pleasant to talk to and has compassion in seeing the help is provided to me. I really love this store and the Support Rocks.

qbsmall
United States
About 14 hours using the app
ShopSocial, Inc. replied March 16, 2022

Hi, qbsmall

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!

May 16, 2023

I just started using Trendsi for my business within the last 24 hours but the process has been super easy and seemless. Payments processed right away. I contacted the customer service chat and spoke with Gretle she was PHENOMENAL answered all my questions and helped with everything I needed. Im excited to see how shipping from the warehouse goes and continue adding more products to our shop :D

With Love A&H Boutique
United States
About 14 hours using the app
ShopSocial, Inc. replied May 17, 2023

Hello With Love A&H Boutique,

That's great to hear! It sounds like you've had a positive experience with Trendsi so far. The ease of use, seamless process, and prompt payment processing are definitely beneficial for your business. It's also wonderful to hear that Gretle from our customer service provided exceptional assistance and addressed all your questions and needs. As you continue using Trendsi, I hope the shipping from the warehouse goes smoothly for you. Having a reliable and efficient shipping process is crucial for customer satisfaction. Additionally, adding more products to your shop can help expand your offerings and attract a wider customer base. If you have any more questions or need further assistance, feel free to ask. Best of luck with your business endeavors! ❤️

June 15, 2023

I've been very happy with Trendsi so far. The only downside is that shipping isn't as fast as my customers would like since the products are coming from overseas. The quality of the clothing has been good and customer service is extremely helpful. I spoke with Gretle today and she was the best!

Anything But Ordinary Boutique
United States
15 days using the app
ShopSocial, Inc. replied July 5, 2023

Hello Anything But Ordinary Boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We understand that you would like to have a faster shipping and we are making every effort to ensure that orders are delivered to the customers as soon as possible.

You may also try the products that are shipped from the USA as they have shorter shipping timeframe.

Please feel free to contact us for anything you need, we are always happy to help.

March 24, 2023

I had issues with connecting, I chatted with Mary and she solved my problem very quickly, i recommend Trendsi because of their customer service and the also have nice product.
thank you!

MFGFashions
United States
About 13 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, MFGFashions

We appreciate your fabulous review and we're so glad Mary helped you. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!

June 14, 2022

The app is so easy to use. It really help ups grow our online store with great fashion pieces. I had a few questions and Chette from customer service gave me great tips and helped me all the way. They really make it easy :)

Jadrina
United States
About 12 hours using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Jadrina

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.