Reviews (3,593)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 16, 2023

Gretle helped me as i was new to Trendsi and she was amazing. She took the time to walk me through setting up things I needed help with. She was very patient and knowledgeable. Also adding the products was very easy to do. I'm so happy I found this app.

Nightlife Dresses
United States
About 3 hours using the app
ShopSocial, Inc. replied September 19, 2023

Hello Nightlife Dresses,

Thank you for sharing your positive experience with Gretle! We're thrilled to hear that she provided you with excellent support and made the onboarding process smooth for you. We're glad you find adding products easily and that you're happy with the app. If you have any more questions or need further assistance, feel free to reach out. Welcome aboard! 🥂

August 10, 2022

Setting up my store and had some questions I didn't see covered in the help section on Trendsi or Shopify. Angelo was quick, easy to understand and answered my questions easily. I figured out most of how to set it up on my own, but had some questions about shipping. So far setup has been easy and I can't wait to add more products!

The Purple Lily
United States
About 3 hours using the app
ShopSocial, Inc. replied August 23, 2022

Hi, The Purple Lily

Thanks for taking the time to post this review! We really appreciate it. We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.

May 27, 2023

Chat feature is super helpful! Raymart was able to answer my question in just a few minutes and will save me time. Thank you so much!

Three Bears Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied May 28, 2023

Hi, Three Bears Boutique

Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

October 26, 2021

So I've worked with MANY people at this company, and all I can say is WOW! They are growing, and fast! Along with that comes growing pains as well. I'm happy to say, so far, every problem is met with swift solution with a smile! This is how customer service should be. Special mention to Faustina tonight! She helped me on 3 issues. Also, Jaylene as she has been here from the beginning always ready to help with anything I've needed to be successful. Great company to work with.

Thred Therapy Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied October 29, 2021

Hi Thred Therapy Boutique,

We are beyond grateful that you've taken the time to leave us your honest review. We are thrilled that our team was able to provide you with the support that you need and for your outstanding commitment with Trendsi. We appreciate you and as always, please do not hesitate to reach out again!

April 27, 2023

Angelo was super helpful, quick to reply and very clear on how to help me fix a small issue on my first day of using Trendsi!

Elle Rae Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied April 27, 2023

Hi, Elle Rae Boutique

Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

February 12, 2022

Whitney - is amazing !!! Support are great and fast help !!! And app is so great and easy to use. Thank You !

SOLIDGIFTS
Lithuania
About 2 hours using the app
ShopSocial, Inc. replied March 15, 2022

Thank you so much for taking the time to leave us a review. We are so glad that Whitney was able to provide you with the assistance that you deserved. 💛

May 10, 2023

angelo was so patient and walked me through the set up step by step :) he also helped me figure out errors i had on my store

ninasbeautyandfashion
United States
About 2 hours using the app
ShopSocial, Inc. replied May 10, 2023

Hi, ninasbeautyandfashion

Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

September 3, 2022

I’m a new user; just set everything up today. I had some issues with providing my business verification. I spoke with Chette via email. Chette answered my questions immediately and got my approval completed. I appreciate the prompt reply and assistance! Looking forward to future positive experiences.

Uplifted Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Uplifted Boutique

Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.

March 20, 2023

I've only had it installed a day but so far so good, Lee was super helpful and they have lots of good items.

Zodiac Loot
United States
2 days using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Zodiac Loot

Thank you for the awesome review, we appreciate it! Please reach out again to our amazing customer support for any questions or help. We're here for you! ❤️

December 7, 2022

I just started using Trendsi and so far, has been great. They have answered all my questions very patiently and guided me through everything. I am excited about having their products in my online shop and hope to be successful with them. Angelo was very helpful.

Dandelions Handmade
United States
About 2 hours using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Dandelions Handmade

Thank you so much for your glowing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.