Reviews (3,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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I am new to Trendsi ‑ Fashion Drop shipping, I didn't know where to start, so I clicked on the chat link. I was happy to have chat with Gretle. You have answered all my questions and give my information on how to set up my store. Thank you so much for your patience, Gretle, you rock. I am looking forward to a long healthy relationship with Trendsi ‑ Fashion Dropshipping.
HI Shakim Creation Beauty Supply,
We are so thankful for your feedback! Our goal is not only to be a supplier, but to provide great software and service. We'll make sure to pass along the compliments to Gretle! Please reach out to us whenever you need more help!
I placed an order for my customer on 4/1/23 along with several additional orders of the sale Sling bag. Checked a few days later to see that it was delayed. I got worried and reached and was assured that they were processing and received tracking for all three orders. I check again today 4/10, for an update to send customers and see the later shipments were processed and the first still stating processing. I reached out to customer service again and after a long wait was told that the order failed inspection twice, so they canceled it. I received no notification, but they say they sent it. I sent a screenshot of all Trendsi emails. They did not help by giving expedited shipping to help my boutique reputation, just said to reorder or issue your customer a refund. I will be removing all items that have to be shipped from overseas from my website to assure my boutiques reputation of quality products and prompt shipping.
Hi, Delta-Boutique-870
Thank you for your review and we are glad that Mary was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
I am new to Trendsi. Chette has been very helpful. Hope I am spelling the name right. Haven't had any sale yet, but hopefully will be a good experience. Can't wait to see the first sale.
Hi, Le Papillon Style
We are so delighted that Chette was able to provide you with the support that you need. Our customer service team is available to help you 24/7!
Gretle was amazing!! She answered all my questions!! incredible!! very helpful. went above and beyond. thank you so much!!
Hi, Make It Happen Treasures And Collectibles
Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
great customer service + products!! mary helped me immediately and it was so easy! love being able to get answers quicly!
Hi West Raspberry,
It's great to hear that you had a positive experience with our customer service and found the products to be satisfactory. Providing excellent customer service and quick solutions is important for any business, and I'm glad to hear that Mary was able to assist you promptly. Don't hesitate to reach out again if you have any further questions or concerns.
The Trendsi customer service is amazing! I had issues getting my store connected on the trendsi app. Angelo helped me get everything connected and responded very fast. He also helped me with any other additional questions that I had. Also the app is every easy to use and they have helpful articles to help you get started! I love this app!!!
Hi, Avery and Marie
Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Angelo. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️
Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com
Hi SatinBoutique,
We'll make sure to pass along the compliments to Maria, she is indeed an excellent support! Please don't hesitate to reach out again when you need help. 😊
This company has excellent, quick response with customer service. They quickly responded to my questions about return/exchange policies. I love all the integrations and the price is right! I look forward to working with them more!
Hi Cute N' Dapper,
Thank you for your reply! We are so glad that you enjoy your experience with Trendsi so far! Feel free to reach out about anything you need, and we hope to continue helping you grow your sales!
Trendsi is one of the best dropshipping apps I have ever used. The integration of this app with my store has been such a smooth process. They make everything so easy, simple, and smooth so that you can focus on selling. They have quality trendy products and name brands and are a step above. In fact it was so easy to just simply click and add to the store without having to do to much and my samples arrived very fast and were exactly what they promised. I can't say enough of the customer service as Angelo and Brandi are simply amazing in assisting you with whatever you need and go above and beyond. I also love the 24/7 availability of service as I had to use it to answer a customer's question and Angelo escalated it to the appropriate department and assured me he would follow up with me on Monday.
Hi TStyleMerch,
It is Trendsi's mission to help online sellers grow their business so you can enjoy the fun parts, and we look forward to offering you even better services. We are delighted that Angelo and Brandi were able to help you. Thank you for your wonderful review, please reach out to our customer support again for any question. We are available 24/7!
Gretle was great in helping with my issue! Fast, awesome customer service and I would highly recommend Trendsi.
Hi, Bubblegum Baddie
Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!