Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 20, 2021

Nice pictures and products but this app is a waste of time. The majority of products have less than 50 inventory and they will run out of stock in less than a week so you will have to replace the product with something else. It's time consuming. I'm still filling my store and already have their products going out of stock. Not even the time to fill my store. Now I will have waste my time to replace these products again.

Keieva
Malta
3 days using the app
ShopSocial, Inc. replied November 22, 2021

Hi Keieva,

This is Sherwin, co-founder of Trendsi. Thank you so much for your review and your feedback matters a lot to us. We are sorry for the inconvenience that this low-stock issue has caused you, and we are currently working on improving this experience for you. Given that we are constantly restocking products, products that are out of stock may be back in stock. Therefore you can leave the products in your store and the inventory will be updated as soon as we restock.

We will allow you to request restock for products that have low in inventory and you could see the status of the restock in the future. Furthermore, we are increasing the depth of our inventory for the next few months and you can see it reflected in inventory level soon. Last but not least, we highly encourage you to use the inventory filter on the home page and also to check the inventory level in product detail before you add products to your Shopify store.

Thanks again for your time and patience.

November 9, 2023

Raymart's exceptional assistance with the Trendsi app was a delightful experience. His patience with my inquiries and his profound knowledge of the app's features have been invaluable for Lady Luana Fashion & Accessories. His guidance has not only been informative but also inspiring, leaving me feeling fully assured and excited to engage with Trendsi's offerings. His professionalism and kindness are a rare gem in customer service

Lady Luana Fashion & Accessories
United States
About 3 hours using the app
ShopSocial, Inc. replied November 11, 2023

Hello Lady Luana Fashion & Accessories,

Thrilled to hear you had a fantastic experience with Raymart! 🌟 Your kind words truly make our day at Lady Luana Fashion & Accessories. We're here to make your Trendsi journey inspiring and seamless. Feel free to reach out anytime! 🛍️✨

September 16, 2023

Gretle helped me as i was new to Trendsi and she was amazing. She took the time to walk me through setting up things I needed help with. She was very patient and knowledgeable. Also adding the products was very easy to do. I'm so happy I found this app.

Nightlife Dresses
United States
About 3 hours using the app
ShopSocial, Inc. replied September 19, 2023

Hello Nightlife Dresses,

Thank you for sharing your positive experience with Gretle! We're thrilled to hear that she provided you with excellent support and made the onboarding process smooth for you. We're glad you find adding products easily and that you're happy with the app. If you have any more questions or need further assistance, feel free to reach out. Welcome aboard! 🥂

August 10, 2022

Setting up my store and had some questions I didn't see covered in the help section on Trendsi or Shopify. Angelo was quick, easy to understand and answered my questions easily. I figured out most of how to set it up on my own, but had some questions about shipping. So far setup has been easy and I can't wait to add more products!

The Purple Lily
United States
About 3 hours using the app
ShopSocial, Inc. replied August 23, 2022

Hi, The Purple Lily

Thanks for taking the time to post this review! We really appreciate it. We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.

May 27, 2023

Chat feature is super helpful! Raymart was able to answer my question in just a few minutes and will save me time. Thank you so much!

Three Bears Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied May 28, 2023

Hi, Three Bears Boutique

Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

October 26, 2021

So I've worked with MANY people at this company, and all I can say is WOW! They are growing, and fast! Along with that comes growing pains as well. I'm happy to say, so far, every problem is met with swift solution with a smile! This is how customer service should be. Special mention to Faustina tonight! She helped me on 3 issues. Also, Jaylene as she has been here from the beginning always ready to help with anything I've needed to be successful. Great company to work with.

Thred Therapy Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied October 29, 2021

Hi Thred Therapy Boutique,

We are beyond grateful that you've taken the time to leave us your honest review. We are thrilled that our team was able to provide you with the support that you need and for your outstanding commitment with Trendsi. We appreciate you and as always, please do not hesitate to reach out again!

April 27, 2023

Angelo was super helpful, quick to reply and very clear on how to help me fix a small issue on my first day of using Trendsi!

Elle Rae Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied April 27, 2023

Hi, Elle Rae Boutique

Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

February 12, 2022

Whitney - is amazing !!! Support are great and fast help !!! And app is so great and easy to use. Thank You !

SOLIDGIFTS
Lithuania
About 2 hours using the app
ShopSocial, Inc. replied March 15, 2022

Thank you so much for taking the time to leave us a review. We are so glad that Whitney was able to provide you with the assistance that you deserved. 💛

May 10, 2023

angelo was so patient and walked me through the set up step by step :) he also helped me figure out errors i had on my store

ninasbeautyandfashion
United States
About 2 hours using the app
ShopSocial, Inc. replied May 10, 2023

Hi, ninasbeautyandfashion

Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!

September 3, 2022

I’m a new user; just set everything up today. I had some issues with providing my business verification. I spoke with Chette via email. Chette answered my questions immediately and got my approval completed. I appreciate the prompt reply and assistance! Looking forward to future positive experiences.

Uplifted Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Uplifted Boutique

Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.