Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

April 2, 2023

Allan was very helpful and knowledgeable. I had very pleasant chat with him. He made things very easy to understand. Excellent customer support indeed!

Smart and Easy Living
United States
42 minutes using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Smart and Easy Living

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

Edited June 21, 2023

Czar was kind, patient and extremly helpful! solved my issue quickly and efficiently. Thank you so much!

Phoenix Paradise Life
United States
36 minutes using the app
ShopSocial, Inc. replied June 21, 2023

Hi Phoenix Paradise Life,

You're welcome! We're glad to hear that Czar was able to assist you effectively and provide a positive experience. We are here to help with any questions or issues you may have. If there's anything else we can assist you with, please feel free to let us know! ❤️

June 4, 2023

Thom was great. She answered my questions and helped me to better understand how things work. Thank you

Southern Grace Boutique
United States
36 minutes using the app
ShopSocial, Inc. replied June 4, 2023

Hi, Southern Grace Boutique

Exceptional customer service is very important to us and we are glad Thom was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

October 10, 2022

I joined this evening and spoke to Mia. She was so helpful and so quick to respond. This drop ship company has already impressed me with their customer service and their products!

Peppered with Leopard
United States
34 minutes using the app
ShopSocial, Inc. replied October 22, 2022

Hi, Peppered with Leopard

Welcome to Trendsi and thank you so much for your review! Mia is one of our best and brightest team member and we're so glad that she was able to help you. It is our mission to help online sellers grow their business so please feel free to reach out to us anytime you need! 💛

October 26, 2022

Gretle was so amazing to speak with customer service was top notch easy company to use which i love and price are fabulous!! Def my fav place for drop shipping!

Gracefully Made Boutique
United States
33 minutes using the app
ShopSocial, Inc. replied November 21, 2022

Hi, Gracefully Made Boutique

Thank you for your feedback! Gretle is a rockstar! isn't she? We will make sure to pass along the compliments to her. Please do not hesitate to reach out again anytime you need help.

September 15, 2023

A name of Maria did an excellent job to me during my inquiry. She displayed a deep understanding of their service and industry. She was able to answer all of my questions with clarity and confidence, making me feel assured that I was in good hands.

LHORAE Lifestyle
United States
32 minutes using the app
ShopSocial, Inc. replied September 19, 2023

Hello LHORAE Lifestyle,

Thank you for sharing your positive experience with Maria! We're delighted to hear about the excellent service she provided. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 🌹

May 4, 2023

Mary was very helpful to support my issue. The feature I was looking for wasnt available but Mary went above and beyond to get me the information I needed. Support is top notch

Dawg Food Store
United States
31 minutes using the app
ShopSocial, Inc. replied May 4, 2023

Hi, Dawg Food Store

Thank you for your review and we are glad that Mary was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

February 16, 2023

Raymart answered all of my questions. He also instructed me on how to put in request for different types of clothing not yet caried,

Classic Goth Girl
United States
31 minutes using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Classic Goth Girl

Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!

December 2, 2022

I just downloaded the app and connected it to my store and was having issues viewing anything. The customer service that I received was phenomenal, she went above and beyond to help me. My phone on my phone ended up being the issue as to why i couldn't view anything and I was walked thru it all. 100% satisfied customer here so far, thank you

Holly's Boutique
United States
29 minutes using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Holly's Boutique

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. Please don't hesitate to reach out again for any help needed.

March 15, 2023

Chette was a great help! I didn't know why my account wouldn't connect to my Shopify but Chette was able to resolve it! Thank you so much.

Donna Boutiques
United States
27 minutes using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Donna Boutiques

Thank you for the review. We'll make sure to pass along the compliments to Chette, she is indeed an excellent customer support! Please don't hesitate to reach out again when you need help. 😊