Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited June 21, 2022

Hey, We just added this channel, but we are beginning to notice the pricing rule does not work only the recommended price still appears. And the prices suggested are in USD and we cannot increase them to make-up for the exchange rate. (We sell in CAD). Please fix

Bennys Beauty World
Canada
About 1 hour using the app
ShopSocial, Inc. replied July 6, 2023

Hello Bennys Beauty World

Thank you for taking the time to provide your feedback. We're sorry to hear that your experience with our app has been less than satisfactory. Your feedback will be crucial in helping us improve and deliver a better user experience. Our team is dedicated to addressing and resolving any issues to ensure your satisfaction. Thank you for bringing this to our attention, and we look forward to working towards a better experience for you.

April 21, 2022

Lorie answered my questions and was very helpful. I asked her a lot of questions and she was patient.

Jeakesona's Boutique
United States
39 minutes using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Jeakesona's Boutique

Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.

March 30, 2023

Just had a great visit with Mary at Trendsi. I am just getting started with Dropshipping and she was very helpful. There was a bit of a lag in our conversation most likely due to connection. Easily answered by questions and was very gracious with offering more assistance if needed.

My Sazzy Girl
United States
30 minutes using the app
ShopSocial, Inc. replied April 5, 2023

Hi, My Sazzy Girl

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Mary! 💛

December 20, 2021

I just downloaded this app and started looking around and asking alot of question. Ms. Lee was very responsive and I felt she really wanted to get my questions answered. i will follow up once I order my samples

HOODGRIND Apparel
United States
23 minutes using the app
ShopSocial, Inc. replied December 31, 2021

Hello HOODGRIND Apparel,

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!

January 10, 2022

There are tons of really cute items on this app. However, I was really disappointed with how high the "wholesale" prices are. I'm connected to a few other dropshippers that offer the exact same brands and I can get the same things cheaper through my other suppliers. Hoping I can find some items decently priced that I can add to my store.

Distressed Monster Boutique
United States
19 minutes using the app
ShopSocial, Inc. replied January 17, 2022

Hello Distressed Monster Boutique,

We really appreciate the feedback you gave on our pricing for some brands found on Trendsi. This information has be provided to our supply chain team. It's really helpful for us because we are continuously making efforts to provide not only great quality products but competitive prices as well.
We will continue to make efforts on improving our USA selections and there are lots of exciting things to come, so please be on the lookout!

November 26, 2021

Hands down one of the best dropshipping app I have experienced. Their support team goes above and beyond to help, I have had a great experience with Lee the other day! Thanks for all that you do!

Artsytarts
Canada
ShopSocial, Inc. replied December 3, 2021

Hello Artsytarts,

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!

November 12, 2024

AngelMar Fashion
United States
10 months using the app
ShopSocial, Inc. replied November 15, 2024

Hi AngeliMar Fashion,

Wow, thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means the world to our team, and it motivates us to keep doing our best. 😊

If there’s anything else we can do for you, or if you have any questions in the future, don’t hesitate to reach out. We’re always here to help!

Thanks again for your support — we look forward to serving you again soon!

October 2, 2024

Faith Flex
United States
About 1 year using the app
ShopSocial, Inc. replied October 6, 2024

HI Faith Flex,

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. Your feedback means a lot to us! If you have any questions or need assistance in the future, don’t hesitate to reach out.

September 13, 2024

Z Fashion Shop
United States
About 2 years using the app
ShopSocial, Inc. replied September 18, 2024

Hi Z Fashion Shop,

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team!

If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

September 12, 2024

ANKSO
United States
About 2 years using the app
ShopSocial, Inc. replied September 18, 2024

Hi ANKSO,

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team!

If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!