Reviews (3,486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.
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As un experienced guy who just started dropshipping i do really value supports like these, got replayed in less than 2minutes and in other 2 everything was sky clear. Thank you for your time Angel!
HIi SheModaNova,
Thanks a bunch for your kind words! We're thrilled to hear you had such a smooth experience with us. Always here to support your dropshipping journey! Let's keep that momentum going! 💪😊
I recently had the pleasure of interacting with Dave from Trendsi, and I must say, it was a truly exceptional experience. From the moment I reached out with questions about my orders, Dave was incredibly informative and helpful.
What stood out to me the most was Dave's willingness to go above and beyond to ensure that all of my inquiries were addressed thoroughly. He patiently listened to my concerns and provided detailed explanations, leaving no stone unturned. His depth of knowledge about the products and the ordering process was truly impressive.
Not only was Dave knowledgeable, but he was also incredibly responsive. I never had to wait long for a reply, and he always took the time to provide thoughtful and helpful responses. It's evident that he genuinely cares about providing top-notch customer service and ensuring that customers like myself have a positive experience.
In addition to being informative and responsive, Dave was also friendly and personable. He made me feel valued as a customer and went out of his way to ensure that I felt supported throughout the entire process.
Overall, my experience with Dave from Trendsi was nothing short of exceptional. He exceeded my expectations in every way and made my shopping experience truly enjoyable. I would highly recommend working with Dave to anyone looking for outstanding customer service. Thank you, Dave, for your dedication and professionalism!
Hi GlamifyChic,
Wow, thank you so much for your kind words! 🌟 It was an absolute pleasure assisting you, and we're thrilled to hear that your experience with Trendsi was exceptional. Your satisfaction is our top priority, and we're delighted that Dave could help make your shopping journey enjoyable. If you ever need anything in the future, don't hesitate to reach out and our customer support team are ready to assist you 24/7. Cheers to more great experiences ahead. ❤️
good
Hi Moda Para Todo,
Thanks so much for the positive feedback! We're thrilled you had a great experience! If you have questions, our amazing customer support team is ready to assist 24/7! 😎
I am starting my online store and whenever I've had questions, your customer support has been amazing and has been able to help me with all of my questions. There was no long wait as there are with other business customer support. Great customer service.
Hello Cloty,
Thank you so much for your kind words! We're thrilled to hear that you've had a fantastic experience with our customer support team. We're here to help whenever you need us, so don't hesitate to reach out if you have any more questions. Your satisfaction is our priority!
good
Hi there!
Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!
Hello Lauxiva,
Wow, thanks for sharing your experience! 🌟 We're thrilled to hear that Raymart went above and beyond to assist you with such speed and efficiency. Customer satisfaction is our top priority, and we're delighted to have exceeded your expectations. Looking forward to providing you with even more amazing products for your Lauxiva store! ❤️
It's very convenient
Hi Monoblanks,
Thrilled to hear it! Making choices effortless is what we aim for. Thanks for the awesome feedback! ❤️
I am new to using Trendsi, but so far it's been a great experience. Their site is extremely user friendly, their product is well represented, and their customer service is AMAZING. Every time I have a simple question, they are quick to respond and take care of my concerns. And a shout out to Harold! He is awesome and gave me all the answers and resources I needed. Thank you Harold!
Hi Minxx & Company,
Wow, we're thrilled to hear about your awesome experience with Trendsi! 🎉 We're all about making things easy and enjoyable for our customers, and we're so glad to hear that's been your experience so far. Big shoutout to Harold for going above and beyond to help you out! 🙌 Thank you for choosing Trendsi, and here's to many more great experiences ahead!
We have been with Trendsi for 2 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot.
Customer service has been great and Representative Czar has very helpful with a pre-order I had during Spring Festival/Lunar New Year.
I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.
Hi Teddy Blaze,
Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂
My customer raised concerns about a shipment, leading to my inquiry to Lorie. I am truly impressed by Lorie's prompt response to my shipping-related inquiry. Her efficiency and clear communication exemplify outstanding customer service.
Hello BYTFS,
Absolutely thrilled to hear that Lorie was able to swoop in and save the day with her lightning-fast response and crystal-clear communication! We're all about top-notch service here, and it sounds like Lorie nailed it! 🚀🌟