Reviews (3,636)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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I was having an issue with my shipping settings. I opened a chat with Raymart and he walked me through the process. He made it so easy and even sent screenshots to help. My problem was solved and I am up and running thanks to Raymart!
Hello K-Far Designs,
Hey there! So glad to hear Raymart sorted out your shipping settings hiccup with such ease! Thanks for sharing your experience, and here's to smooth sailing ahead for your business! 🌟
Spoke with Joey on Customer Service and I love how he took the time to actually explain to me everything I needed to know, since my last store was manual and this one is automated, I am very excited and scared at the same time, but he made me feel very comfortable. Thank you! I love my store and this is all thanks to you guys!
Hello Chela’s Boutique,
Thank you so much for your kind words! We're thrilled to hear that Joel was able to provide you with the thorough and comforting assistance you needed as you transition to an automated store. It's great to know that you're feeling both excited and confident about your new setup.
We appreciate your enthusiasm and are glad to have been a part of your journey. If you have any more questions or need further support, please don't hesitate to reach out. We’re here for you!
Great site.
Hi Luxury Looks Boutique,
Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
I had an amazing experience with Trendsi's customer service representative, Joel. Their chat help service is truly exceptional! Joel assisted me with everything I needed, which was especially important for me as a first-time online shop owner. Despite my many questions, Joel patiently and efficiently addressed each one without any issues. Their assistance made a significant difference, and I am truly grateful for their help. Thank you, Joel and Trendsi, for providing outstanding customer support!
Hello The Cereal Box Store,
Thank you so much for your kind words! We're thrilled to hear that Joel provided you with exceptional support during your first-time experience as an online shop owner. We'll be sure to pass along your gratitude to Joel and the rest of our team. Here's to many more successful ventures with Trendsi! ❤️
Chette was amazing. She helped me with an issue I had. Trendsi clothes are cute.
Hello Divine Design4U,
Thanks for the great review! We're thrilled to hear Chette was able to help you out and that you love our cute clothes. Come back soon! 🌟
Shout out to Charles for helping answer all my questions. Being new to all of this its nice having kind knowledgeable customer service to help. He rocked at every question I asked!
Hi Stemens Apparel and Accessories,
Thank you so much for your awesome shout-out! 🌟 We're thrilled to hear that Charles was able to answer all your questions and provide the knowledgeable and kind support you needed. Being new to all of this can be challenging, and we're glad Charles rocked at every question you asked! Welcome to the Trendsi family, and we're here to support you every step of the way! 🙌✨
I like Trendsi to use for supplemental items in my boutique when I don't have the room or the cash to bring in more inventory.
When I had some integration issues, Joel was able to help me resolve issues between my Shopify and TikTok Shop accounts.
He was super professional and patient walking me through the troubleshooting steps.
The one thing I don't like about Trendsi is by the time we receive the samples of items and are ready to put our own media out to our customers, that item is pretty much sold out.
Hello Lea Oak Boutique,
Thanks for sharing your experience! It's great to hear that Trendsi has been a helpful resource for your boutique. Joel sounds like a gem – professional and patient support makes all the difference! I hear you on the speedy sales – it's a testament to Trendsi's popularity, but definitely a challenge for getting those samples out. Here's to staying ahead of the trend next time! ❤️
It is so reassuring to know that we have such great customer service always so willing to help out with any issue we encounter. Today, I was delighted to know Raymart who happened to be the one assisting me in figuring out the issues I had with my store. He is so professional, polite, and very concise with his answers. He is a great help to me and most likely to anybody else. Thank you.
Hi Glamor Corner,
Wow, thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you had such a positive experience with Raymart! We take pride in our customer service team, and it's fantastic to know that Raymart was able to assist you so effectively. 😊
We’ll be sure to pass along your kind words to him—he’ll be so happy to hear that his professionalism and help made a difference. Your satisfaction means the world to us, and we're always here to support you with any questions or issues you may have.
Thank you again for sharing your experience, and we’re excited to continue working with you!
I had Lorie as my support agent!
I had a lot of questions because we want to switch from suppliers and she helped me a lot!
Answered all my questions and was very helpful.
About customer service I give it 5 stars because they were friendly and everything amazing!
Thank you Lorie!!!
Hey there! Thanks for the awesome review! 😊 It's fantastic to hear that Lorie rocked it and helped you out big time! We're thrilled you had such a positive experience with us. Here's to smooth transitions and amazing customer service! Cheers! 🥂
I am truly excited about having my own store! I was instructed to upload business documents in order to obtain samples, however initially the documents were declined. I expressed my concern and explained my business. Dave reached out immediately to inform me the documents were blurry and to resubmit them. I submitted them 2 am in the morning the next day. I replied to Dave that they were submitted. I received a reply from Raymart within 30 minutes that the documents were received and approved! I was ecstatic!!! The customer service is impeccable. I recommend Trendsi/Shopify for all your online store needs. Thank you Dave and Raymart for your stupendous customer service!
Hello The Lavish Boutique,
That's fantastic to hear! Congratulations on launching your own store! It's awesome to see your dedication paying off. Dave and Raymart sound like real superheroes with their lightning-fast response and impeccable service. Here's to your success with Trendsi/Shopify, and may your business soar to new heights! 🚀 Thank you for sharing your experience!