Reviews (3,501)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

July 3, 2024

good

My Store
United States
3 days using the app
ShopSocial, Inc. replied July 5, 2024

Hi there!

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

September 30, 2024

muito bom pratica e facil

Mándame J
United States
21 minutes using the app
ShopSocial, Inc. replied October 6, 2024

Hi Send me J,

Thank you for your feedback! I'm thrilled to hear that you found our app very good, practical, and easy to use. If you have any further questions or need assistance, feel free to reach out. We’re here to help!

January 24, 2024

We have been with Trendsi for 2 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot.

Customer service has been great and Representative Czar has very helpful with a pre-order I had during Spring Festival/Lunar New Year.

I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.

Teddy Blaze
United States
Over 1 year using the app
ShopSocial, Inc. replied January 26, 2024

Hi Teddy Blaze,

Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂

June 23, 2024

good

Moda Para Todo
United States
7 days using the app
ShopSocial, Inc. replied June 24, 2024

Hi Moda Para Todo,

Thanks so much for the positive feedback! We're thrilled you had a great experience! If you have questions, our amazing customer support team is ready to assist 24/7! 😎

July 21, 2024

It's very convenient

Monoblanks
China
26 minutes using the app
ShopSocial, Inc. replied July 23, 2024

Hi Monoblanks,

Thrilled to hear it! Making choices effortless is what we aim for. Thanks for the awesome feedback! ❤️

February 6, 2024

I am new to using Trendsi, but so far it's been a great experience. Their site is extremely user friendly, their product is well represented, and their customer service is AMAZING. Every time I have a simple question, they are quick to respond and take care of my concerns. And a shout out to Harold! He is awesome and gave me all the answers and resources I needed. Thank you Harold!

Minxx & Company
United States
12 months using the app
ShopSocial, Inc. replied February 10, 2024

Hi Minxx & Company,

Wow, we're thrilled to hear about your awesome experience with Trendsi! 🎉 We're all about making things easy and enjoyable for our customers, and we're so glad to hear that's been your experience so far. Big shoutout to Harold for going above and beyond to help you out! 🙌 Thank you for choosing Trendsi, and here's to many more great experiences ahead!

April 3, 2024

I recently had the pleasure of interacting with Dave from Trendsi, and I must say, it was a truly exceptional experience. From the moment I reached out with questions about my orders, Dave was incredibly informative and helpful.

What stood out to me the most was Dave's willingness to go above and beyond to ensure that all of my inquiries were addressed thoroughly. He patiently listened to my concerns and provided detailed explanations, leaving no stone unturned. His depth of knowledge about the products and the ordering process was truly impressive.

Not only was Dave knowledgeable, but he was also incredibly responsive. I never had to wait long for a reply, and he always took the time to provide thoughtful and helpful responses. It's evident that he genuinely cares about providing top-notch customer service and ensuring that customers like myself have a positive experience.

In addition to being informative and responsive, Dave was also friendly and personable. He made me feel valued as a customer and went out of his way to ensure that I felt supported throughout the entire process.

Overall, my experience with Dave from Trendsi was nothing short of exceptional. He exceeded my expectations in every way and made my shopping experience truly enjoyable. I would highly recommend working with Dave to anyone looking for outstanding customer service. Thank you, Dave, for your dedication and professionalism!

GlamifyChic
United States
7 days using the app
ShopSocial, Inc. replied April 4, 2024

Hi GlamifyChic,

Wow, thank you so much for your kind words! 🌟 It was an absolute pleasure assisting you, and we're thrilled to hear that your experience with Trendsi was exceptional. Your satisfaction is our top priority, and we're delighted that Dave could help make your shopping journey enjoyable. If you ever need anything in the future, don't hesitate to reach out and our customer support team are ready to assist you 24/7. Cheers to more great experiences ahead. ❤️

April 2, 2024

As un experienced guy who just started dropshipping i do really value supports like these, got replayed in less than 2minutes and in other 2 everything was sky clear. Thank you for your time Angel!

SheModaNova
Lithuania
23 days using the app
ShopSocial, Inc. replied April 4, 2024

HIi SheModaNova,

Thanks a bunch for your kind words! We're thrilled to hear you had such a smooth experience with us. Always here to support your dropshipping journey! Let's keep that momentum going! 💪😊

April 18, 2024

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.

VACCIMO
United States
12 days using the app
ShopSocial, Inc. replied April 19, 2024

Hello VACCIMO,

Welcome aboard! 🎉 We're thrilled to have you join the TRENDSI family! Harold's on point, right? 🙌 We're all about making sure your experience is smooth sailing. Here's to a fantastic partnership ahead!

March 14, 2024

Joel was so awesome with helping me figure out if I had automatic updates. I never had a company answer an email so fast in my life! It was literally within minutes. Thanks Joel for being so responsive and so polite!

MooLah&Juice
United States
About 2 months using the app
ShopSocial, Inc. replied March 19, 2024

Hi MooLah&Juice,

Thanks a ton for the glowing review! Joel is all about lightning-fast responses and top-notch service. We're thrilled he could help you out with those automatic updates. Cheers to more smooth sailing ahead!