Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 6, 2024

I reached out to Trendsi Support with a question concerning my Shopify Store, and "Lorie" quickly responded and answered my question with even additional helpful & supportive information that I hadn't even ask for it.

Again, Thank you Lorie!

The She Hut
United States
2 days using the app
ShopSocial, Inc. replied June 11, 2024

Hello The She Hut,

Thank you so much for your kind words! We're thrilled to hear that Lorie provided you with quick and helpful support for your Shopify Store. Going the extra mile to provide additional information is something we strive for, and it's wonderful to know it made a positive impact.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!

March 14, 2024

Had some shipping delays I wanted to reach out for to see what the status was. Joel was a HUGE help! Very friendly and transparent with the delay cause being lunar new year and the status of my order.

So helpful and quick to provide the info I needed.

Ivy James
United States
8 months using the app
ShopSocial, Inc. replied March 19, 2024

Hello Ivy James,

Thank you for sharing your experience! 🚀 We're glad Joel could assist you promptly and transparently despite the shipping delays. We appreciate your patience and understanding during this time. Let us know if there's anything else we can do for you!

Edited April 6, 2024

I am new to drop shipping. I set my store up almost 3weeks ago. I was stuck on the shipping part. I spent every penny I had getting my store up and going. Only to find out I did not have my shipping set up and no one could check out. I reached out to my supplier. They kept telling me they couldn't help me that the problem was with Shopify. After hours with Shopify support, many many times, told me it was my suppliers part. I spent hours reading, watching tutorials, googling, reaching out to Shopify "Partners", going to blogs. Nothing & no one could or would help me. I was literally in tears about to give up. Then I decided to try Trendsi. I started getting overwhelmed again but Trendsi customer support is phenomenal!!! Or should I say Joel!!! He took the time to listen to what I was saying was not working. Within 30 mins Joel had me up and running. My shipping is set up and working! Thank you Joel! Best customer support ever, Joel needs a raise!!! As my journey continues I am finding out all of Trendsi customer support team is great!! Harold, & Chette have been great also! I even spoke with Sherwin, aka the founder of Trendsi, on their personal number. I truly have never received customer support like this before! Trendsi found a seller for life!!

Cleanique-Boutique
United States
30 days using the app
ShopSocial, Inc. replied April 6, 2024

Hi Cleanique-Boutique,

Thank you so much for sharing your experience! We're thrilled to hear that Joel and our team at Trendsi could turn things around for you. Your determination and perseverance are truly inspiring. Here's to smooth sailing ahead with your drop shipping journey! 🚀

March 5, 2024

I just started out working with shopify and Trendsi doing dropshipping and building my website. I have a lot of knowledge when it comes to doing business and being in retail but we all want to make sure that we are doing things correctly and are following the guidelines for both parties. Lorie was an amazing help when I used the 24/7 chat feature, and gave me not only the reassurance that I needed but also a ton of additional tips and features to look into. She was such an amazing help to me in making my e-commerce business and website even better, plus create an even smoother process for me and my clients. Thank you so much Lorie, and keep up the amazing work you do.

Ambassador Of Sexiness
United States
3 months using the app
ShopSocial, Inc. replied March 6, 2024

Hello Ambassador Of Sexiness,

Thank you for your awesome feedback! It's fantastic to hear that Lorie provided you with such valuable assistance and guidance. We're thrilled to be part of your e-commerce journey, and we're here to support you every step of the way. Keep up the great work, and don't hesitate to reach out if you need anything else! 💪"

September 22, 2024

nice

bEgostore
Bulgaria
About 1 hour using the app
ShopSocial, Inc. replied September 25, 2024

Hi,

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with your experience. If you need anything else or have more feedback, feel free to reach out anytime!

August 16, 2024

Highly recommend

Divahotcouture
United States
About 3 hours using the app
ShopSocial, Inc. replied August 20, 2024

Hello, Divahotcouture

Thank you so much for the 5-star review and the high recommendation! 🌟 We’re thrilled that you had a great experience. If you ever need anything else, feel free to reach out—we’re always here to help!

January 13, 2024

As a first-time boutique owner, I was a bit confused about how the process works after a customer place an order. Raymart was extremely helpful with all of my questions and concerns. He provided the necessary information needed and also provided me with resources for future reference. Thanks a million Raymart! You are amazing!!!!

B'YOUnique Fashion Boutique, LLC
United States
8 months using the app
ShopSocial, Inc. replied January 16, 2024

Hi B'YOUnique Fashion Boutique, LLC,

Thank you so much for your kind words! It was my pleasure assisting you as a first-time boutique owner. I'm thrilled to hear that Raymart could help clarify the process and provide the support you need. If you ever have more questions or need assistance in the future, feel free to reach out. Wishing you all the best with your boutique venture – you've got this! 🛍️✨

March 29, 2024

i was having some issues with my web builder and i wanted to clarify a few things about shopify and i spoke to Lori and she was really great now i can sleep because i wouldn't be able to have my store. She was wonderful and Trends' drop shipping is a great app for my new business

Joanecommerce
United States
About 1 year using the app
ShopSocial, Inc. replied April 2, 2024

Hello Joanecommerce,

Hey there! So glad to hear Lori helped you out and got you on track with your Shopify store! 💪 Sounds like you're all set to take your business to the next level with Trendsi drop shipping app. Sweet dreams knowing your store's in good hands! ❤️

February 6, 2024

I am new to using Trendsi, but so far it's been a great experience. Their site is extremely user friendly, their product is well represented, and their customer service is AMAZING. Every time I have a simple question, they are quick to respond and take care of my concerns. And a shout out to Harold! He is awesome and gave me all the answers and resources I needed. Thank you Harold!

Minxx & Company
United States
12 months using the app
ShopSocial, Inc. replied February 10, 2024

Hi Minxx & Company,

Wow, we're thrilled to hear about your awesome experience with Trendsi! 🎉 We're all about making things easy and enjoyable for our customers, and we're so glad to hear that's been your experience so far. Big shoutout to Harold for going above and beyond to help you out! 🙌 Thank you for choosing Trendsi, and here's to many more great experiences ahead!

March 18, 2024

I recently had to contact Trendsi customer service about an order and Angelo quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Angelo!

606
United States
About 1 year using the app
ShopSocial, Inc. replied March 19, 2024

Hi 606,

Thanks for sharing your experience! We're thrilled to hear Angelo provided speedy and efficient support. We'll be sure to pass along your appreciation. Cheers to smooth sailing with your orders! 🥂❤️