Reviews (3,436)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, particularly noting team members like Joel and Harold for their responsiveness. The app is user-friendly, facilitating easy integration with Shopify, product additions, and inventory management. Merchants appreciate the quality and variety of fashionable products, which enhance customer satisfaction and encourage repeat business. Key features include efficient order processing and fulfillment, quick shipping, and filters for US-based items. Additional benefits like sample purchasing and access to high-quality marketing images support business growth. The 24/7 chat support is especially helpful for new merchants needing immediate assistance.
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Erika was so awesome when I reached out about documents needed to get approved as a seller. She was able to get me verified within minutes of contacting them. On a different occasion, Raymart helped me with uploading collections to my store. Both were great interactions and I look forward to working with everyone at Trendsi. :)
Hi Eden's Lingerie,
Hey there! Thank you so much for your amazing feedback! 😊 We're thrilled to hear about your positive experiences with Erika and Raymart. 💯✨ We're always here to support you on your selling journey, and we can't wait to continue working with you! 🌟
I used Trendi's chat feature on their website to ask a few questions on getting started. Raymart was super helpful and answered all of my questions. I was very happy to receive such great customer support without having to wait more than a minute or two to get connected. So far, so good! Thank you :)
HI Fabcloze,
Thrilled to hear you had a fantastic experience! 🌟 Raymart and our team are here to make your journey with Trendi seamless and enjoyable. If you have any more questions or need assistance along the way, feel free to reach out. Cheers to a great start! 🚀😊
What amazing customer service! I lost my connection and the next person read the past conversation and helped me get our shipping set up as customer's were not able to check out! Everything about this service has been so simple and easy to use and the products are good we ordered a few to take pictures of and test out quality! Definitely suggest this company's app and products!
Hi Silked LLC,
Thank you so much for the fantastic feedback! We're thrilled to hear that our customer service team could assist you promptly and efficiently. Making sure your shipping setup was smooth is our priority! We're glad you found our app easy to use and enjoyed the quality of our products. We appreciate your support and look forward to serving you again in the future! ❤️
The customer service is outstanding.. Jules was very quick and responsive. I can say that as a matter of fact, I've had this same type of experience with all the other agents I've interacted with as well. Nicely done!
Hi LIZKELA,
Thank you so much for your fantastic feedback! We're thrilled to hear that Jules and the rest of our team provided you with outstanding customer service. Your positive experiences mean the world to us! If you ever need assistance again, we're here and ready to help. Cheers to many more smooth interactions! 🌟🚀
Great app.
Work perfectly
Mary was very helpfull and gave me a great support
5 Stars
Hello Fashionista Fusion,
Thank you so much for the awesome feedback! We're thrilled to hear that you're enjoying the app and that Mary provided excellent support. Your 5-star rating means the world to us! 🌟 Keep rocking with the app!
I had an issue with my store that I could not figure out for a few weeks. Allan was able to walk me step by step through the process to correct a very simple setting that had been inadvertently changed in my settings. Customer service is top notch!
Hello Boutique 139,
Thrilled to hear we could assist you, and thanks a bunch for the shoutout! We're here to make things right, one step at a time. Cheers to smooth sailing ahead with your store! 🌟
Anya was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! Trendsi definitely has excellent customer service!
Hello Milk and Sand,
Thank you so much for your kind words! We're thrilled to hear that Anya provided you with prompt and excellent customer service. We strive to make sure all your questions are answered quickly and efficiently. Looking forward to serving you again soon! 🌟
Spoke with Mia several times about a issue. Mia absolutely helped me figure out what was going on and how to fix it. Very impressed with her knowledge and helping me with an technical issue that was not hers. Thank you so much 10 stars for you!
Hello VB
Thank you for your glowing review! We're thrilled to hear that Mia was able to help you resolve the technical issue, even though it wasn't directly related to her responsibilities. Her dedication to assisting you and her knowledge are truly commendable.
Your feedback means a lot to us, and we appreciate your 5-star rating! If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you succeed!
I have to say the ease of using Trendsi is a great thing. An when I needed help, reached out to Customer Support and they took care of me immediately. Thank you Allan for the assist. Still fairly new user but so far happy with the experience.
Hello FORMA Fashions,
Thank you for your awesome feedback! We're thrilled to hear that you're enjoying Trendsi and finding it easy to use. Our team is always here to assist you whenever you need it. Shoutout to Allan for providing you with top-notch support! 🌟 We're excited to have you as part of our community and look forward to continuing to serve you. Cheers to many more successful experiences with Trendsi! 🚀
Anya was a lot of help! I was afraid that I could not fulfill an order for one of my 1st customers. She was friendly, thoughtful, and thorough. Thanks to her patience, she helped calm me down before I let my frustration get to me. I look forward to continuing doing great business with Trendsi
Hello CrissiJ
Thank you for sharing your experience with us! We're delighted to hear that Anya provided you with friendly, thoughtful, and thorough assistance when you needed it most.
We understand that fulfilling orders can be challenging at times, and we're glad that Anya's patience helped you navigate the situation. We're here to support you in your business journey, and we look forward to continuing to do great business with you as well.
If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!