Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 12, 2024

Thanks to Czar for assisting me with the SPRING20 PROMO. I was having trouble getting it to work as it kept saying it was expired over and over. Her work around worked!

A Charming Change Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied March 14, 2024

Hi A Charming Change Boutique,

Hey there! Thanks for your shoutout! So glad we could help you crack the code on that promo! If you ever need more assistance, just send us a message! 🌟

January 15, 2024

I've just started dropshipping for my business, and Trendsi has a great clothing selection to choose from. One of my customers orders was missing an item and Chette helped resolve the issue by processing a refund. No silly photos of the packaging or items received, no contacting the supplier for a response, just a very clear process to refund the missing item. Thanks, Chette, for your help and making the process easy.

Love Comfy Crew
United States
11 months using the app
ShopSocial, Inc. replied January 17, 2024

Hello Love Comfy Crew,

Thanks a bunch for the awesome review! We're thrilled you enjoyed our clothing selection and are glad Chette could assist you promptly. Simple solutions and happy customers are what we're all about! Looking forward to providing you with more great service in the future. ❤️

September 30, 2024

it make things easy, with adding products to shopify app store. i love it

DEELERA
South Africa
ShopSocial, Inc. replied October 1, 2024

Hi DEELERA,

Thanks for the fantastic feedback! 🎉 We're so glad to hear that adding products to the Shopify app store is easy for you. Your support means a lot! If you have any tips or need assistance, feel free to reach out!

December 21, 2023

I've been using Trendsi exclusively for about a year now. No complaints here. Customer service is always helpful. Jules especially! I love the Trendsi x Tik Tok integration. It's super easy to setup and push items to my TT shop. Whenever I have a question or need help, CS is quick to respond. Highly recommend!

Bella Blue Styles
United States
About 1 year using the app
ShopSocial, Inc. replied December 24, 2023

Hello Bella Blue Styles,

Hey there! Thanks a million for the awesome shoutout! We're thrilled to hear you've been enjoying Trendsi for a whole year without a hitch. 😊 Big props to Jules and our CS team for keeping you in the groove! 🎉 And yep, Trendsi x TikTok integration for the win - easy setup and smooth sailing! Anytime you need us, we've got your back. Thanks a bunch for the high recommendation! 🙌💙

December 1, 2023

Erika was so awesome when I reached out about documents needed to get approved as a seller. She was able to get me verified within minutes of contacting them. On a different occasion, Raymart helped me with uploading collections to my store. Both were great interactions and I look forward to working with everyone at Trendsi. :)

Eden's Lingerie
United States
8 months using the app
ShopSocial, Inc. replied December 2, 2023

Hi Eden's Lingerie,

Hey there! Thank you so much for your amazing feedback! 😊 We're thrilled to hear about your positive experiences with Erika and Raymart. 💯✨ We're always here to support you on your selling journey, and we can't wait to continue working with you! 🌟

February 13, 2024

Mary was amazing helping me connect my shop back and getting everything working correctly. Great WORK!!

Carolina Magnolia Boutique, LLC
United States
Almost 3 years using the app
ShopSocial, Inc. replied February 14, 2024

Hello Carolina Magnolia Boutique, LLC,

Thank you so much for the enthusiastic feedback! It was a pleasure assisting you in getting your shop up and running smoothly again. Don't hesitate to reach out if you need anything else. Keep up the fantastic work on your shop! 🎉🛍️

May 6, 2024

Chette was so helpful! Chette provided step by step instructions and screenshots to simplify the process for Trendsi Trends online. Thank you Chette!!! kathyt@cruisinorganics.com

Trendsi Trends
United States
6 months using the app
ShopSocial, Inc. replied May 10, 2024

Hello,

That's awesome to hear! 🌟 Chette loves making things easy breezy! Thanks a bunch for the shoutout! 🚀

December 23, 2023

We would definitely recommend this app. In fact we will recommend this app to anyone in search of a reliable company. Our company had an issue with a customer's order(not their fault come to find out). Our team spoke with one of the representatives (Alan), and he was more than helpful, patient, and polite. Their response time is quicker than any other app we've used. The pricing is reasonable. And they not only helped our business to find the problem, but also helped our company with a solution to fix the issue. And provided us with links to read over to further resolve the issue so it doesn't happen again. The products are amazing! Choosing this app will be a great choice for your stores. You will not regret it. Thank you Trendsi! We appreciate you for all of your help and hard work. It does not go unnoticed.

-Heaven Sent Xclusive Team

Heaven Sent Xclusive
United States
About 2 months using the app
ShopSocial, Inc. replied December 31, 2023

Hello Heaven Sent Xclusive,

Thank you so much for your glowing review, Heaven Sent Xclusive Team! We're thrilled to hear about your positive experience with Trendsi and our representative, Alan. We're committed to providing excellent service, quick response times, and effective solutions. Your recommendation means the world to us, and we're grateful for the opportunity to support your business. Cheers to continued success and fantastic products! 🚀🌟

April 15, 2024

I have worked with Joel in customer service and he is always so kind and helpful. Thanks Joel!

Hey Hunni LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied April 17, 2024

Hello Hey Hunni LLC,

Thanks a bunch for the shoutout! It's awesome to hear you had a great experience. 😊 Keep rocking those customer service vibes!

October 30, 2024

Easy using

S&L ATHLETIC WEAR
United States
About 1 hour using the app
ShopSocial, Inc. replied November 1, 2024

Hi S&L ATHLETIC WEAR,

Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience, but I’d love to know how we can make it even better and how we can make it a 5-star experience. Your feedback is invaluable to us.

If you have any specific suggestions or areas where you think we could improve, please feel free to share. We’re always looking to enhance our service and ensure our customers are completely satisfied.

Thanks again for your support!