Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 10, 2024

Good quality hair and accessories products

MACBE WIGS
United States
8 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello MACBE WIGS,

Thank you for the positive feedback! We're thrilled you're enjoying our high-quality hair and accessories. 💫 We're always here to help you look and feel your best!

April 13, 2024

Trendsi customer support is Great! Chette from customer support answered all my questions, she was helpful, kind, and quickly gave me the information I needed. Big thanks to you.

Seagull Moda
Netherlands
3 months using the app
ShopSocial, Inc. replied April 15, 2024

HI Seagull Moda,

That's fantastic to hear! We're thrilled Chette could provide such stellar support. Thanks a bunch for sharing your experience!

January 8, 2024

Trendsi has great reps working for them. Russete Garcia helped me a ton with all of my questions. There was some things I needed clarification on and she kindly helped me understand everything and patiently worked with me. I was very satisfied with the service and would recommend Trendsi :)

Be Your Own Compass
United States
10 months using the app
ShopSocial, Inc. replied January 9, 2024

Hello Be Your Own Compass,

Thanks a bunch for your awesome feedback! We're thrilled to hear that Russete Garcia provided top-notch assistance and made sure all your questions were answered. Your satisfaction means the world to us, and we truly appreciate your recommendation. Here's to more positive experiences with Trendsi! 🚀😊

June 7, 2024

Easy to use! Very helpful!

Fringe and Furnish
United States
4 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello Fringe and Furnish,

Thank you! We're glad you found it easy and helpful! 😊

January 18, 2024

Trendsi customer support is AMAZING! Chette helped me with an order today. She was helpful, kind, and quickly gave me the information I needed for an order. I have been super happy with the service I have received from customer support.

Bougie Julie's Boutique
United States
8 months using the app
ShopSocial, Inc. replied January 20, 2024

Hello Bougie Julie's Boutique,

Thank you so much for your fantastic review! We're thrilled to hear that Chette provided you with amazing support and made your experience with Trendsi a positive one. We truly appreciate your kind words and look forward to continuing to exceed your expectations in the future! 😊🌟

May 15, 2024

Joel's attentiveness to my needs was remarkable. He took the time to listen carefully to my questions and concerns, ensuring that he fully understood what I was looking for. Thank you Joel for the great customer service!

Wild Ivy
United States
About 2 months using the app
ShopSocial, Inc. replied May 17, 2024

Hello Wild Ivy,

Thank you so much for your kind words! Joel is thrilled to hear that he could make your experience remarkable. We're here to ensure you get exactly what you need with a big smile! 😊

January 31, 2024

I had my first order and was unsure of the process because Trendsi works differently than a previous vendor. I contacted a representative, Joel, and he was immediately helpful and super friendly. My issue was resolved within a couple minutes! So thankful for great customer service!

Spellbound Clothing and More
United States
8 months using the app
ShopSocial, Inc. replied February 2, 2024

Hi Spellbound Clothing and More,

Thank you so much for your kind words! We're delighted to hear that Joel provided you with excellent and friendly assistance. If you have any more questions or need further help, feel free to reach out. We appreciate your business! 💙

January 8, 2024

I was using another app for dropshipping and I found it daunting unlike Trendsi. I have found great products for my boutique and am really enjoying my shop transformation. I had questions about returns for my customer and Raymart was so helpful in answering my questions in the online chat. Bernadette is my Onboarding specialist and she has contacted and been in touch with me if I need anything from day 1. I hope to be successful with my shop now that I am using Trendsi.

Heartfelt Delights, LLC
United States
8 months using the app
ShopSocial, Inc. replied January 9, 2024

Hello Heartfelt Delights, LLC,

Thrilled to hear you're loving Trendsi! It's fantastic that you've found great products for your boutique, and it sounds like Raymart and Bernadette have been absolute rockstars in providing top-notch support. Here's to a super successful shop transformation! 🌟 If you ever need anything, we're here for you. Cheers to your success with Trendsi! 🛍️✨

January 23, 2024

I received help today from Harold. I gave him a list of order numbers and he was able to pinpoint and answer all of my questions. It only took a few minutes for him to put me at ease about my concerns. Great company. Great service. The shipping is a little longer since some are overseas, but all in all, the quality of everything is top notch.

High Heel Diva Boutique
United States
6 months using the app
ShopSocial, Inc. replied January 25, 2024

Hello High Heel Diva Boutique,

We're thrilled that Harold provided you with such speedy and effective assistance. Our team takes pride in delivering top-notch service and products. We appreciate your understanding regarding overseas shipping, and we're continuously working to improve that aspect. Thank you for choosing us! ❤️

June 9, 2024

I would recommend.

Workout-Fits
United States
9 months using the app
ShopSocial, Inc. replied June 12, 2024

Hi Workout-Fits,

Absolutely! Thanks for the recommendation! 🌟 If you ever need anything else, just let us know!