Reviews (3,517)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

April 7, 2024

Joel was quick and really helpful!! Thank you!!

momsmerch
United States
8 months using the app
ShopSocial, Inc. replied April 8, 2024

Hello momsmerch,

Awesome to hear that, thanks for the shoutout! Joel's always ready to lend a hand and keep things moving. We appreciate your feedback! ❤️

October 27, 2023

I have to say the ease of using Trendsi is a great thing. An when I needed help, reached out to Customer Support and they took care of me immediately. Thank you Allan for the assist. Still fairly new user but so far happy with the experience.

FORMA Fashions
United States
9 months using the app
ShopSocial, Inc. replied October 31, 2023

Hello FORMA Fashions,

Thank you for your awesome feedback! We're thrilled to hear that you're enjoying Trendsi and finding it easy to use. Our team is always here to assist you whenever you need it. Shoutout to Allan for providing you with top-notch support! 🌟 We're excited to have you as part of our community and look forward to continuing to serve you. Cheers to many more successful experiences with Trendsi! 🚀

October 16, 2023

Very nice app and easy to use, the also has best Team you can work with specially Gretle she was very helpful and resolved my issue immediately great support in no time anytime!!! really highly recommend.

blimsh
United States
Almost 2 years using the app
ShopSocial, Inc. replied October 18, 2023

Hello blimsh,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our app and our team, especially with Gretle. We're here to help anytime you need us! Your recommendation means a lot to us. Cheers to smooth sailing ahead! 🚀

February 12, 2024

i was looking around for a great clothes supplier for my dropshipping store but finally i found Trendsi . its soo glad to work with them. fast responsive support and great quality of products. and more and more. highly recommend .

glamhound
United Kingdom
4 months using the app
ShopSocial, Inc. replied February 14, 2024

Hello glamhound,

Thank you so much for your kind words! We're thrilled to hear that you're happy with Trendsi. We strive to provide top-notch support and quality products for all our customers. Here's to many more successful collaborations ahead! 🥂

March 23, 2024

Dave is such a wonderful customer service person. He was so patient, so helpful. He went above and beyond to help. He gave me every detail, took me through every step. He certainly does an excellent job and I highly recommend his services. Thank you.

QUEEN JONES ENTERPRISE BOUTIQUE
United States
About 1 month using the app
ShopSocial, Inc. replied March 26, 2024

Hi QUEEN JONES ENTERPRISE BOUTIQUE,

Thanks for the glowing review! Dave truly shines in customer service. We're thrilled to hear about your positive experience. We'll be sure to pass along your kind words. Cheers to exceptional service! 🥂

January 31, 2024

Czar did a great job on our chat and helped me get my order straighten out super quick and easy!!

Comfortably U
United States
Over 1 year using the app
ShopSocial, Inc. replied February 2, 2024

Hello Comfortably U,

Thank you so much for your kind words! I'm thrilled to hear that Czar was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! 💙

October 28, 2023

Trendsi is amazing! I just got my first sale(not even a day yet. I literally just fixed my store 3 hours ago LOL) And the customer asked for a size change which I tried to do in Shopify but couldn't, I think because fulfillment was already in progress.
Well Long story short, Gretle helped fix it in less than 2 minutes and Trendsi is Amazing! The products sell themselves, customer service is top-notch!
I am super excited, can you tell?! This is my first successful Shopify store, y'all in 3 years of trying, 3 years!!! Trendsi is the bomb..that's it

Ornate Glory
United States
About 2 months using the app
ShopSocial, Inc. replied October 31, 2023

Hello Ornate Glory,

That's absolutely fantastic news! 🎉 We're beyond thrilled to hear about your success with Trendsi, especially on your very first day! Gretle and our support team are rockstars, and it's awesome to hear they were able to assist you so quickly. Here's to many more successful years ahead with Trendsi powering your business! 🚀💥 Thank you for being a part of our community! 🙌 #TrendsiRocks 🌟

January 7, 2024

Trendsi is chat help is amazing!!!! Raymart was awesome!!!! He was able to help me with everything I needed. As a 1st time online shop owner this is a really big deal - as I ask a lot of questions that are probably simple to others.... He was able to help me with no problems. Thanks!

Rustic-Us
United States
6 months using the app
ShopSocial, Inc. replied January 9, 2024

Hello Rustic-Us,

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our chat help and that Raymart was able to assist you with everything you needed. We're here to make your journey as a first-time online shop owner smooth and enjoyable. Don't hesitate to reach out if you have more questions in the future. 💙

Edited January 3, 2024

I am editing my review because I recently had an issue with connecting to tiktok. I reached out and Chette helped me so much! Helping to keep my store running smoothly. I love trendsi and their support team is awesome!

Trendsi dropshipping is so super easy to use. And customer service is super awesome! Gretle assisted me with a problem I was having with shipping. I didn't have a policy created for trendsi in my shopify store. She was very understanding, patient, and helped me with my set up perfectly! I am so thankful for her

Free Spirit
United States
10 months using the app
ShopSocial, Inc. replied November 21, 2023

Hello Free Spirit,

Hey there! 🚀 Thanks a bunch for your awesome review! We're thrilled to hear you find Trendsi dropshipping super easy, and we're even more delighted that Gretle could assist you so well. We're always here to make your experience seamless and stress-free. Cheers, to smooth sailing with Trendsi! 🌟

January 4, 2024

I had an issue with my store that I could not figure out for a few weeks. Allan was able to walk me step by step through the process to correct a very simple setting that had been inadvertently changed in my settings. Customer service is top notch!

Boutique 139
United States
8 months using the app
ShopSocial, Inc. replied January 6, 2024

Hello Boutique 139,

Thrilled to hear we could assist you, and thanks a bunch for the shoutout! We're here to make things right, one step at a time. Cheers to smooth sailing ahead with your store! 🌟