Reviews (3,500)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

January 5, 2024

I am a new TTS seller with lots of questions. Mary was patient with my support request and provided the exact information that I needed to place items on my shop. It was convenient to converse with her via email when I was available, instead of holding in a chat queue, like with other providers. Thank you Mary!

Oxmoor Goods
United States
3 months using the app
ShopSocial, Inc. replied January 6, 2024

Hello Oxmoor Goods,

Thanks a bunch for your awesome feedback! 😊 I'm thrilled to hear that Mary could assist you so effectively. We're all about making things convenient for our sellers, and it's fantastic to know that the email support worked well for you. Don't hesitate to reach out if you have more questions – we're here to help you succeed! 🚀✨

February 27, 2024

Joel was awesome! Super helpful and very informative. Helped me with a pretty important question and resolved it quickly.

O Hello Gorgeous!
United States
4 months using the app
ShopSocial, Inc. replied March 1, 2024

Hello O Hello Gorgeous!,

Thanks a bunch for the shoutout! Joel loves tackling challenges and making sure you leave with a smile. We're thrilled we could assist you promptly. Cheers to smooth resolutions and happy customers! ❤️

October 16, 2023

I just have to say Raymart helped me so much as I set up my store using Trendsi. He was straight to the point and kind. He gave me ease by showing me how easy it truely is to own my own store and dropship with Shopify and Trendsi!!!! Thank you, Raymart!!!!!!!!

Lovely Is She
United States
3 months using the app
ShopSocial, Inc. replied October 18, 2023

Hi Lovely Is She,

Thrilled to hear that Raymart made your experience with Trendsi so seamless and enjoyable! His straightforward approach and kindness truly shine. We're glad he could show you how easy it is to own your store and dive into dropshipping with Shopify and Trendsi. Cheers to your successful venture ahead! 🎉

November 18, 2023

I've been using Trendsi for a couple of months. As a new seller, Trendsi has been exceedingly helpful to me. Their FAQ and guidelines are easy to follow. The tech support is phenomenal. Most recently Gretle helped me with a TikTok Integration question, and she was great to work with. She was patient with my questions and provided the guidance I needed in understandable terms. She was also friendly and efficient. Trendsi has been the best app I've used with Shopify.

Beautiful Bluegrass Boutique
United States
7 months using the app
ShopSocial, Inc. replied November 21, 2023

Hello Beautiful Bluegrass Boutique,

Hey there! 🌟 Thanks a million for your awesome review! We're thrilled to hear that Trendsi has been a game-changer for you as a new seller. 🚀 Big shoutout to Gretle for her fantastic support— we're lucky to have her on the team! 🙌 We're always here for you, ready to make your Shopify experience the absolute best.

March 26, 2024

I contacted customer service with a question. I worked with a representative named "Joel." I received a fast and thorough response which was much appreciated.

Metro 28
United States
About 1 month using the app
ShopSocial, Inc. replied March 28, 2024

Hello Metro 28,

Thanks for reaching out! So glad to hear Joel provided you with speedy and helpful assistance. We're here to help whenever you need us!

February 5, 2024

Chette was very helpful with my many shipping questions and very patient and detailed. I was concerned about the international products being delayed due to the holiday. She gave me the option of putting the international products in draft until international shipping was back to normal.

Thank you Chette

Be U Boutique
United States
5 months using the app
ShopSocial, Inc. replied February 7, 2024

Hello Be U Boutique,

Thank you for your kind words! 🌟 It was a pleasure assisting you with your shipping questions. We're glad Chette could provide detailed information and offer solutions tailored to your needs. Don't hesitate to reach out if you have any more questions in the future. ❤️

January 15, 2024

I've just started dropshipping for my business, and Trendsi has a great clothing selection to choose from. One of my customers orders was missing an item and Chette helped resolve the issue by processing a refund. No silly photos of the packaging or items received, no contacting the supplier for a response, just a very clear process to refund the missing item. Thanks, Chette, for your help and making the process easy.

Love Comfy Crew
United States
3 months using the app
ShopSocial, Inc. replied January 17, 2024

Hello Love Comfy Crew,

Thanks a bunch for the awesome review! We're thrilled you enjoyed our clothing selection and are glad Chette could assist you promptly. Simple solutions and happy customers are what we're all about! Looking forward to providing you with more great service in the future. ❤️

October 26, 2023

I want to say a huge thank you to Dave @ Trendsi who worked very hard to resolve a problem. I'm so impressed with the time and patience he had. As soon as he resolved my issue he asked if he could check a few other things to make sure they were running well. Thank you Dave, you were kind, patient and so very knowledgable.

Bre & Millie
United States
3 months using the app
ShopSocial, Inc. replied October 28, 2023

Hello Bre & Millie,

That's fantastic to hear! 🌟 Thank you for sharing your experience with Dave. We're thrilled he could assist you efficiently and go the extra mile to ensure everything is running smoothly. We're lucky to have him on our team! If you need anything else, don't hesitate to reach out. Have a great day! 😊🚀

November 16, 2023

"Chette" was great! She had a lot of knowledge about the site & was able to walk me through what I needed to do. Thanks again for assisting me with what I was having trouble with.

BeautyStartsAtTheTopTexas
United States
5 months using the app
ShopSocial, Inc. replied November 21, 2023

Hello BeautyStartsAtTheTopTexas,

Thrilled to hear you had a positive experience with Chette! 🌟 We're delighted she could assist you and guide you through everything you need. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks for choosing us! 💙

October 24, 2023

Dave was amazing! I just started using Tiktok Shop and have had issues on the tiktok side, Dave was extremely helpful and literally walked me thru step by step! Would highly recommend using Trendsi!

Diversely You Boutique
United States
8 months using the app
ShopSocial, Inc. replied October 27, 2023

Hello Diversely You Boutique,

That's awesome to hear! 💥 Dave sounds like a true TikTok Shop expert, guiding you every step of the way. Thanks for sharing your positive experience! We're thrilled to have you on board with Trendsi! 🚀