Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 8, 2024

Anya is great at keeping in touch i would give her 10 stars if i could. I cant wait to sell every product you guys offer thank you.

Ken G

Sai-Shopping
Thailand
3 months using the app
ShopSocial, Inc. replied March 13, 2024

Hi Sai-Shopping,

Thanks so much for the glowing review, Ken! 🌟 We're thrilled to hear you're excited about our products. Let's keep the energy up and continue this awesome journey together! 💪

January 4, 2024

I had an issue with my store that I could not figure out for a few weeks. Allan was able to walk me step by step through the process to correct a very simple setting that had been inadvertently changed in my settings. Customer service is top notch!

Boutique 139
United States
8 months using the app
ShopSocial, Inc. replied January 6, 2024

Hello Boutique 139,

Thrilled to hear we could assist you, and thanks a bunch for the shoutout! We're here to make things right, one step at a time. Cheers to smooth sailing ahead with your store! 🌟

July 29, 2024

Love!

RESORT-CHIC OMK BOUTIQUE
United States
1 day using the app
ShopSocial, Inc. replied July 31, 2024

Hi RESORT-CHIC OMK BOUTIQUE,

Wow, thank you so much for the love and the 5-star review! 🌟 We're absolutely thrilled to hear that you're enjoying your experience with Trendsi. Your support means the world to us. Thanks for being such an amazing part of the Trendsi family! 🙌✨

May 5, 2024

Chette was very helpful and uses imagery to make it simple.

Gemlani
United States
Over 1 year using the app
ShopSocial, Inc. replied May 7, 2024

Hello Gemlani,

Thanks so much for the kind words! Glad I could assist you in a way that made things clear and easy to understand. If you ever need more help, don't hesitate to reach out! ❤️

March 8, 2024

I’m new to Trendsi and all I have to say is WOW to customer support! I was having a problem with onboarding because of my own user error but it was quickly resolved within 2 minutes by Raymart! Thank you so much for making my transition to Trendsi so painless. Thank you Raymart! Now let’s see how the rest of this goes, lol….

Xtian de Medici
United States
About 1 month using the app
ShopSocial, Inc. replied March 13, 2024

Hi Xtian de Medici,

Hey there! 🎉 Thanks a bunch for the shoutout! Raymart and our team are thrilled to hear we could kick off your Trendsi journey on the right foot! We're all about smooth sailing from here on out! Let's make this Trendsi adventure one for the books!

June 12, 2024

Beautiful clothings in all sizes, and quite affordable too

My Store
United States
5 days using the app
ShopSocial, Inc. replied June 14, 2024

Hi,

hanks so much! We're thrilled you love our clothing and prices! 🌟

March 26, 2024

Lori is very professional and helpful. Her quick responses were amazing. She answered all my questions. I highly recommend her services.

QUEEN JONES ENTERPRISE WOMEN’S STORE
United States
11 months using the app
ShopSocial, Inc. replied March 28, 2024

Hi QUEEN JONES ENTERPRISE WOMEN’S STORE,

Thanks so much for your glowing review! It was a pleasure assisting you, and I'm thrilled to hear that you found my responses helpful and prompt. Don't hesitate to reach out if you need anything in the future. Cheers!

January 31, 2024

Czar did a great job on our chat and helped me get my order straighten out super quick and easy!!

Comfortably U
United States
Over 1 year using the app
ShopSocial, Inc. replied February 2, 2024

Hello Comfortably U,

Thank you so much for your kind words! I'm thrilled to hear that Czar was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! 💙

March 12, 2024

I am just starting to get my website together, and I had a few questions regarding information needed to obtain my sellers permit. Allan was very quick to help get me the answers I needed and was very friendly.

Selene Ruffin
United States
4 months using the app
ShopSocial, Inc. replied March 13, 2024

Hi Selene Ruffin,

Thanks a ton for your awesome feedback! It's fantastic to hear that Allan was able to swiftly assist you with your questions and bring that friendly vibe to the table. Keep up the great work on your website journey! 🚀

May 24, 2024

Spoke with Dave this morning from customer service regarding the status of an order, and he answered all my questions. New to the site, and he was very helpful.

wanderinwillow
United States
6 days using the app
ShopSocial, Inc. replied May 27, 2024

Hello wanderinwillow

Thank you for sharing your experience! We're thrilled to hear that Dave was able to assist you with your order status and answer all your questions. Welcome to the site! If you need any further assistance, feel free to reach out. We're here to help.