Reviews (3,517)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

March 9, 2024

I just had a great and productive chat with one of a representative of TRENDSI name "MARY". she was so professional and quick to response.

Chaplineast
United States
6 months using the app
ShopSocial, Inc. replied March 13, 2024

Hello Chaplineast,

Thanks for sharing your awesome experience with Mary! We're thrilled to hear she provided such professional and speedy assistance. We'll be sure to pass along your kind words! ❤️

February 5, 2024

Chette was very helpful with my many shipping questions and very patient and detailed. I was concerned about the international products being delayed due to the holiday. She gave me the option of putting the international products in draft until international shipping was back to normal.

Thank you Chette

Be U Boutique
United States
5 months using the app
ShopSocial, Inc. replied February 7, 2024

Hello Be U Boutique,

Thank you for your kind words! 🌟 It was a pleasure assisting you with your shipping questions. We're glad Chette could provide detailed information and offer solutions tailored to your needs. Don't hesitate to reach out if you have any more questions in the future. ❤️

April 25, 2024

"Joel is an absolute expert in dropshipping. His insights are invaluable for anyone looking to succeed in e-commerce. He's transparent, genuine, and provides actionable strategies that make a real difference. Learning from Joel is a game-changer for your business – don't miss out!"

Addtocart Now?
India
4 days using the app
ShopSocial, Inc. replied April 26, 2024

Hello,

Thank you so much for the fantastic review! It's awesome to hear that Joel's expertise has been such a game-changer for you in the world of dropshipping. Here's to more success ahead! 🥂❤️

February 6, 2024

What amazing customer service! I lost my connection and the next person read the past conversation and helped me get our shipping set up as customer's were not able to check out! Everything about this service has been so simple and easy to use and the products are good we ordered a few to take pictures of and test out quality! Definitely suggest this company's app and products!

Silked LLC
United States
About 1 month using the app
ShopSocial, Inc. replied February 10, 2024

Hi Silked LLC,

Thank you so much for the fantastic feedback! We're thrilled to hear that our customer service team could assist you promptly and efficiently. Making sure your shipping setup was smooth is our priority! We're glad you found our app easy to use and enjoyed the quality of our products. We appreciate your support and look forward to serving you again in the future! ❤️

February 27, 2024

Joel was awesome! Super helpful and very informative. Helped me with a pretty important question and resolved it quickly.

O Hello Gorgeous!
United States
4 months using the app
ShopSocial, Inc. replied March 1, 2024

Hello O Hello Gorgeous!,

Thanks a bunch for the shoutout! Joel loves tackling challenges and making sure you leave with a smile. We're thrilled we could assist you promptly. Cheers to smooth resolutions and happy customers! ❤️

April 9, 2024

Trendsi is so easy to use, has excellent support, and the products are on trend. I am hooked!

Nampa | Real Deals
United States
3 months using the app
ShopSocial, Inc. replied April 11, 2024

Hello Nampa | Real Deals,

Thanks for the awesome feedback! We're thrilled to hear you're loving Trendsi! 😊 Keep enjoying the trendiest products with our easy-to-use platform and top-notch support! 🚀

January 23, 2024

Thank you Chette for helping me today... fast customer service. Awesome app. Can't wait to upload all their products to my store. Well done.

GreenLifeHuman Emporium
Canada
3 months using the app
ShopSocial, Inc. replied January 25, 2024

Hello GreenLifeHuman Emporium,

Hi there! Thanks a ton for your shoutout! 🌟 Thrilled to hear you had a speedy and awesome experience. Buckle up for the product upload journey – we're here to make it a breeze!

January 29, 2024

Recently needed help with shipping confusion and had to contact customer support. Chette responded quickly, was friendly and answered all my questions. Chette also gave me advice so I would be able to avoid future problems with my store

Salco.Boutique LLC
United States
4 months using the app
ShopSocial, Inc. replied February 2, 2024

Hello Salco.Boutique LLC,

Thank you for your positive feedback! We're delighted to hear that Chette provided prompt and helpful assistance with your shipping concerns. We appreciate your business and look forward to serving you again in the future. If you have any more questions or need further assistance, feel free to reach out. ❤️

May 22, 2024

The support service is excellent, the manager Harold answered all my questions!

Carestylebeauty
Poland
About 17 hours using the app
ShopSocial, Inc. replied May 27, 2024

Hello Carestylebeauty

Thank you for your feedback! We're delighted to hear that Harold provided you with excellent support and answered all your questions. Your satisfaction is our top priority, and we're always here to help.

May 9, 2024

Raymart, was great! super helpful. he managed to get me the help i needed and direct me to the correct place

Sophia Marie Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied May 14, 2024

Hi Sophia Marie Boutique,

Absolutely thrilled to hear that, thanks for sharing! Raymart is always on point, directing you straight to the solution with that extra energy. Glad you got the help you needed! 🌟