Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 18, 2024

Nothing but good things to say in our dealings with Trendsi so far and we got our questions answered by Czar

ALLRJ
United States
11 months using the app
ShopSocial, Inc. replied February 21, 2024

Hi ALLRJ,

Thanks a bunch for the positive vibes! We're thrilled you've had a great experience with Trendsi, and Czar was happy to assist. Here's to more fantastic interactions ahead! ❤️

April 14, 2024

Had a problem today and needed to contact support. Joel was the best, very patient and fast to respond with information that helped me alot. Great Guy.

LeggingsPlus
United States
About 1 month using the app
ShopSocial, Inc. replied April 15, 2024

Hello LeggingsPlus,

Thanks for sharing your experience! Joel sounds like a real gem—patient, speedy, and super helpful. We're lucky to have him on the team! ❤️

November 24, 2023

Lee was amazing! She helped me with no hesitation and now I can start my Business! She was quick, informative, polite and made my night! Thank you Lee, you're the best!

ModernDayMilan
United States
11 months using the app
ShopSocial, Inc. replied November 28, 2023

Hello ModernDayMilan,

Thrilled to hear that, and congratulations on starting your business! 🚀🌟 Lee is indeed a rockstar, and we're lucky to have her on our team. Wishing you all the success with your new venture! 💼🎉

April 1, 2024

Angelo was easy to work with and fixed my problems promptly. Thanks again and great work.

whiskey-blossom-boutique-f5bd
United States
About 2 years using the app
ShopSocial, Inc. replied April 3, 2024

Hi whiskey-blossom-boutique-f5bd,

Awesome to hear that, glad we could help! We're always here to support you whenever you need us. Thanks for choosing Trendsi! ❤️

June 7, 2024

The best and trusted dropshipping app I ever experienced...

Shabti
Canada
Over 1 year using the app
ShopSocial, Inc. replied June 12, 2024

Hi Shabti,

Thanks a ton for the awesome review! We're thrilled to be your go-to dropshipping app!

Edited June 7, 2024

Great customer service. Love it. Thank you for the help.

Style J LLC
United States
About 1 month using the app
ShopSocial, Inc. replied May 18, 2024

Hello Style J LLC,

Thanks a ton for the shoutout! We're thrilled you enjoyed our service. You're absolutely welcome—anytime! 🎉

April 26, 2024

I had the pleasure of Angelo helping me, he was polite and patient but quick and direct. All my problems were solved effectively and efficiently!! I recommend

STUNNERRR
United States
2 months using the app
ShopSocial, Inc. replied April 30, 2024

Hello STUNNERRR,

Thanks a ton for the shoutout! Angelo's all about that polite, patient, and lightning-fast service. Thrilled we could solve all your problems pronto! 🚀 We're here whenever you need us again!

February 11, 2024

"Chette" was very helpful , explainations were simple and problem was solved ! this is my 2nd time having to contact support and it is always easy chat and they always answer any questions I have and resolve any issues

VAZLUXE.COM
United States
6 months using the app
ShopSocial, Inc. replied February 14, 2024

Hi VAZLUXE.COM,

Thank you for your awesome feedback! We're thrilled to hear that Chette provided such helpful and simple explanations to solve your problem. We aim to make every interaction easy and effective for our customers, and we're delighted to know we've hit the mark for you twice now. If you ever have more questions or need assistance in the future, feel free to reach out! ❤️

November 29, 2023

I love Trendsi. The items are nice but the shipping really does take 10 full business days. I was having trouble with my shipping prices not adding up correctly on my website. Two different people tried to help me before Angelo jumped in the chat and saved the day. He requested permission to access the store and corrected the shipping settings. Now it works flawlessly. Couldn't be more pleased with the 24/7 availability of the customer care representatives.

Your Dream Shop
United States
About 1 month using the app
ShopSocial, Inc. replied December 2, 2023

Hello Your Dream Shop,

Hey there! We're thrilled to hear you're loving Trendsi! 🛍️❤️ Apologies for the shipping delay, but we're stoked that Angelo swooped in and saved the day for you! 🚀👏 Thanks a bunch for your patience and shoutout to our 24/7 customer care team! 🙌

April 5, 2024

Angelo was incredibly helpful and answered every question I had about setting up my new store. He walked me through the entire process of setting up the shipping rates so that they were accurate. Thank you so much Angelo!

Refined Faith
United States
About 2 months using the app
ShopSocial, Inc. replied April 8, 2024

Hello Refined Faith,

Thanks a bunch for your glowing feedback! 🌟 It was a pleasure assisting you with setting up your store and making sure those shipping rates were spot-on. Cheers to smooth sailing ahead with your new venture!