Reviews (3,500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.
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Allan Paz was quick and kind to help me right away. Love it. Thank you.
Hi Red Heart,
Thrilled to hear you had a positive experience with Allan! 🌟 We're all about quick and kind assistance. Thanks a bunch for your kind words! If you ever need more help, we're here for you. 😊
Chette from Trendsi customer support was fantastic. Quick to respond, incredibly helpful, and demonstrated an impressive understanding of the product. Overall, a stellar customer service experience that adds to Trendsi appeal. Highly recommended
Hello ApexAglow,
Thank you for your wonderful feedback! We're thrilled to hear that Chette from our customer support team provided you with a fantastic experience.
We're proud to have Chette on our team, and we're delighted that she was quick to respond, incredibly helpful, and demonstrated an impressive understanding of our product. Your recommendation means a lot to us, and we're glad to have added to your positive experience with Trendsi.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Erika was such a delight to work with today. I was having a super "Monday-y Tuesday" and she was so patient and helpful in helping me understand and figure things out!
Hello myfashion.store,
Thank you so much for your kind words! We're thrilled to hear that Erika was able to brighten up your day and provide you with the assistance you needed. We're here to help anytime you need us! 😊
I had a delay in one of my customer's orders due to Trendsi's suppliers. Reached out to customer service to inquire about active delay and its impact on current orders. The customer service chat was an amazing experience. Bot prompted questions before I was connected with a customer service representative. Raymart, the representative from Trendsi, was extremely helpful and provided a detailed explanation regarding the location of my customer's package. He also informed me that the domestic tracking number will be available within the next 24-48 hours. I am grateful for the excellent and efficient customer service provided by Trendsi!
Hello The Leisure Collection,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service team, especially with Raymart. We always strive to provide the best support possible, and we're grateful for your understanding regarding the delay. If you have any further questions or need assistance, feel free to reach out. We appreciate your business! ❤️
Harold was extremely helpful. He went above and beyond to help, and was extremely polite and proper. Have yet to have a problem with Trendsi.
Hi Be You Retail,
Thanks for the fantastic review! 🌟 We're thrilled to hear that Harold went above and beyond to assist you. Here at Trendsi, we strive to provide top-notch service, and it's awesome to know we hit the mark. If you ever need anything else, just give us a shout!
I needed assistance with fulfilling my first order. Chette was my representative and she was very patient, friendly and helpful. She walked me through each step and was willing to stay on the line with me while I completed the actions. At first I was very worried but she helped me feel at ease by fixing my problem. Thank you.
Hello Sadity Collections,
Thank you so much for your kind words! We're thrilled to hear that Chette provided you with such excellent assistance. We're always here to help, so don't hesitate to reach out if you need anything else. Cheers to smooth sailing with your future orders! 🌟
Joel was very helpful with answering all of my questions and a very kind person!! And did it all very fast!:)
Hi The Pink Housewife,
Thank you so much for your kind words! We're thrilled to hear that Joel provided you with excellent service and speedy assistance. We truly appreciate your feedback and hope to continue exceeding your expectations in the future! ❤️
Definitely the best dropshipping platform available at this time. Great customer service, great products, and great community.
Hello Vivacious,
Thank you for your kind words! We're thrilled to hear that you're enjoying our dropshipping platform and the positive experiences with our customer service, products, and community. If you ever need further assistance, feel free to reach out. Happy dropshipping! 🚀🛍️
Trendsi always have amazing customer support. Raymart helped me today with an issue, and he solved every question I had. He was very patient, I truly appreciate the support. Thank you again!
Hi Cammilia,
Thank you for the glowing review! 🌟 We're thrilled to hear that Raymart provided amazing customer support and addressed all your questions with patience. We're here for you every step of the way! 💙
Not happy with the overseas shipping. It is taking longer than expected especially when the order sets at the warehouse for 3 or 4 days before it is shipped to the U.S. I will be pulling all of the products from overseas in the near future or finding another supplier as they have very few plus size items in the U.S. Warehouse
Hi Attitude-Me,
We sincerely apologize for the challenges you faced with your shipping experience. Recognizing the significance of timely deliveries, we are actively working to enhance our overseas shipping process. Regarding orders originating from our overseas warehouse, please note that we have a processing time of 3-4 business days. This ensures a thorough quality check for the items we dispatch, guaranteeing their excellent condition upon arrival.
Your feedback is immensely valuable to us, and we thank you for your understanding as we tackle these issues. We remain dedicated to improving our U.S. warehouse selection, and we invite you to stay tuned for exciting updates! We appreciate your patience and value you as a customer. 🚀