Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 26, 2024

Lourie From Customer Service Provided Excellent Support. I Was Very Impressed With How Well She Handled & Resolved My Inquiry.

Shires
United States
6 months using the app
ShopSocial, Inc. replied March 28, 2024

Hi Shires,

Thank you for your kind words! We're thrilled to hear that Lourie provided excellent support and resolved your inquiry efficiently. We'll be sure to pass on your appreciation to her. Have a fantastic day!

April 26, 2024

I love this app cause the variety and prices are very affordable. I reached out cause this is my first time setting up this type of site and Lorie was a huge help. She answered all my questions and helped me feel more confident in my new venture. Thanks Lorie. Only thing I will say is I wish the order process was different but its as seamless as can be for the setup.

Grateful Delights
United States
27 days using the app
ShopSocial, Inc. replied April 30, 2024

Hello Grateful Delights,

Thanks a bunch for the glowing review! We're thrilled you're loving our app's variety and affordable prices. 🌟 It's awesome to hear that Lorie provided top-notch assistance and boosted your confidence for your new venture. We'll definitely take your feedback on the order process onboard. Here's to smoother sailing ahead! 🚀

February 5, 2024

Chette was very helpful with my many shipping questions and very patient and detailed. I was concerned about the international products being delayed due to the holiday. She gave me the option of putting the international products in draft until international shipping was back to normal.

Thank you Chette

Be U Boutique
United States
5 months using the app
ShopSocial, Inc. replied February 7, 2024

Hello Be U Boutique,

Thank you for your kind words! 🌟 It was a pleasure assisting you with your shipping questions. We're glad Chette could provide detailed information and offer solutions tailored to your needs. Don't hesitate to reach out if you have any more questions in the future. ❤️

January 29, 2024

Recently needed help with shipping confusion and had to contact customer support. Chette responded quickly, was friendly and answered all my questions. Chette also gave me advice so I would be able to avoid future problems with my store

Salco.Boutique LLC
United States
4 months using the app
ShopSocial, Inc. replied February 2, 2024

Hello Salco.Boutique LLC,

Thank you for your positive feedback! We're delighted to hear that Chette provided prompt and helpful assistance with your shipping concerns. We appreciate your business and look forward to serving you again in the future. If you have any more questions or need further assistance, feel free to reach out. ❤️

February 12, 2024

Trendsi Clothing - Excellent customer service thanks to Chette!

I recently needed some help and I was very impressed with the prompt and helpful service I received from Trendsi support. They answered all of my questions quickly and efficiently. They are very friendly and professional. Thanks to Chette, I am now confident that my order will be handled smoothly. I would definitely recommend Trendsi to anyone looking for a reliable clothing supplier with excellent customer service.

Digital Store
India
About 1 month using the app
ShopSocial, Inc. replied February 14, 2024

Hello Digital Store,

Thank you for your awesome feedback! We're thrilled to hear that Chette provided you with excellent service. We're committed to ensuring your order goes smoothly. Looking forward to serving you again soon! ❤️

April 15, 2024

Joel is awesome to work with! He got the answers I needed quickly! Thank you!

REVIVAL
United States
4 months using the app
ShopSocial, Inc. replied April 17, 2024

Hello REVIVAL,

Thanks a ton for the shoutout! Joel's all about lightning-fast solutions. Glad we could get you sorted pronto! 💫

February 6, 2024

What amazing customer service! I lost my connection and the next person read the past conversation and helped me get our shipping set up as customer's were not able to check out! Everything about this service has been so simple and easy to use and the products are good we ordered a few to take pictures of and test out quality! Definitely suggest this company's app and products!

Silked LLC
United States
About 1 month using the app
ShopSocial, Inc. replied February 10, 2024

Hi Silked LLC,

Thank you so much for the fantastic feedback! We're thrilled to hear that our customer service team could assist you promptly and efficiently. Making sure your shipping setup was smooth is our priority! We're glad you found our app easy to use and enjoyed the quality of our products. We appreciate your support and look forward to serving you again in the future! ❤️

April 2, 2024

As un experienced guy who just started dropshipping i do really value supports like these, got replayed in less than 2minutes and in other 2 everything was sky clear. Thank you for your time Angel!

SheModaNova
Lithuania
23 days using the app
ShopSocial, Inc. replied April 4, 2024

HIi SheModaNova,

Thanks a bunch for your kind words! We're thrilled to hear you had such a smooth experience with us. Always here to support your dropshipping journey! Let's keep that momentum going! 💪😊

April 3, 2024

I recently had the pleasure of interacting with Dave from Trendsi, and I must say, it was a truly exceptional experience. From the moment I reached out with questions about my orders, Dave was incredibly informative and helpful.

What stood out to me the most was Dave's willingness to go above and beyond to ensure that all of my inquiries were addressed thoroughly. He patiently listened to my concerns and provided detailed explanations, leaving no stone unturned. His depth of knowledge about the products and the ordering process was truly impressive.

Not only was Dave knowledgeable, but he was also incredibly responsive. I never had to wait long for a reply, and he always took the time to provide thoughtful and helpful responses. It's evident that he genuinely cares about providing top-notch customer service and ensuring that customers like myself have a positive experience.

In addition to being informative and responsive, Dave was also friendly and personable. He made me feel valued as a customer and went out of his way to ensure that I felt supported throughout the entire process.

Overall, my experience with Dave from Trendsi was nothing short of exceptional. He exceeded my expectations in every way and made my shopping experience truly enjoyable. I would highly recommend working with Dave to anyone looking for outstanding customer service. Thank you, Dave, for your dedication and professionalism!

GlamifyChic
United States
7 days using the app
ShopSocial, Inc. replied April 4, 2024

Hi GlamifyChic,

Wow, thank you so much for your kind words! 🌟 It was an absolute pleasure assisting you, and we're thrilled to hear that your experience with Trendsi was exceptional. Your satisfaction is our top priority, and we're delighted that Dave could help make your shopping journey enjoyable. If you ever need anything in the future, don't hesitate to reach out and our customer support team are ready to assist you 24/7. Cheers to more great experiences ahead. ❤️

Edited April 4, 2024

Anya was Fantastic and so was Lorie. Lorie was Extremely helpful and straight to the point. Answered all my questions. Thank you both for your help!!!

Novato Fashion
Canada
4 months using the app
ShopSocial, Inc. replied April 2, 2024

Hello Novato Fashion,

Thanks a bunch! 🌟 So glad to hear you found Anya fantastic and helpful! We're all about straight-to-the-point assistance here. Let us know if you need anything else!