Reviews (3,487)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

December 14, 2023

They are very quick to respond to emails and chats dealing with questions and orders. I spoke with Harold on their chat and he did not waste any time cordially, answering all of my questions. They are helping me figure out selling on TikTok, which is super helpful. I am very happy to have them as a dropshipping supplier.

Bazaare Mart
United States
4 months using the app
ShopSocial, Inc. replied December 16, 2023

Hello Bazaare Mart,

Thrilled to hear you're happy with our speedy support, especially with Harold in the chat! We're pumped to assist you on your TikTok selling journey. Thanks for choosing us as your dropshipping supplier – here's to a successful partnership! 🥂✨

October 8, 2023

Highly recommend Trendsi! Not only is their service top-notch, but I also want to give a special shoutout to Raymart. He was incredibly kind and addressed all of my concerns with patience and professionalism. If you're looking for quality and exceptional customer care, Trendsi is the way to go!

HUE
United States
7 months using the app
ShopSocial, Inc. replied October 10, 2023

Hello HUE,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and especially with Raymart. We truly value your recommendation and look forward to serving you again in the future! ❤️

January 2, 2024

Great products and wonderful customer service! Czar is always so helpful if I have any questions or need anything!

Ella Mae's Boutique
United States
12 months using the app
ShopSocial, Inc. replied January 3, 2024

Hello Ella Mae's Boutique,

Fantastic to hear you love our products! 😃 We're thrilled to know that Czar has been such a rockstar in providing excellent customer service. If you ever have more questions or need anything else, we're always here for you! 🌟 Thanks for the awesome review!

October 2, 2024

Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me.
Great experience with Trendsi and their support team!!

Bloom Fitness Collective
United States
7 months using the app
October 9, 2023

Great app, reliable, easy to install and manage. Used it for a quite some time and no issues whatsoever. I had chats with Chette and Angelo lately, also a couple other members of the team in the past and I always get fast, accurate and friendly CS.

BOHIQ - Women's Clothing - Plus Size Fashion
United States
5 months using the app
ShopSocial, Inc. replied October 10, 2023

Hello BOHIQ - Women's Clothing - Plus Size Fashion,

Thank you for your positive review! We're delighted to hear that you find our app great, reliable, and easy to manage. Our team, including Chette, Angelo, and others, truly appreciates your kind words and is always here to provide fast, accurate, and friendly customer support. If you ever have more questions or need assistance, feel free to reach out anytime. ❤️

January 31, 2024

I am new here and not sure of a few things. Czar was a wonderful help to me and made my day with the knowledge to answer my questions. Thank you Trendsi - Fashion Dropshipping.

Abundant Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied February 2, 2024

Hello Abundant Boutique,

Thank you for your kind words! We're thrilled to hear that Czar provided excellent assistance and made your experience with Trendsi - Fashion Dropshipping a positive one. If you have any more questions or need further help, feel free to reach out. 💙

January 24, 2024

Angelo was very helpful though it ended up being a Shopify issue more than a Trendsi issue. I was able to get it resolved.

Shop SIX33
United States
3 months using the app
ShopSocial, Inc. replied January 25, 2024

Hi Shop SIX33,

Thank you for your feedback! We're glad Angelo could assist you, and we appreciate your understanding regarding the Shopify issue. If you have any more questions or need further assistance, feel free to reach out. 💙

March 18, 2024

Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.

Elegant Lady Apparel & More
United States
About 2 months using the app
ShopSocial, Inc. replied March 19, 2024

Hello Elegant Lady Apparel & More,

Thanks for the awesome feedback! 🌟 We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ever need anything else, we're here to help! 💪

January 29, 2024

Harold was awesome at answering all of my difficult questions and he was extremely patient with me. Thank you!!!

April Lee Boutique
United States
5 months using the app
ShopSocial, Inc. replied January 30, 2024

Hello April Lee Boutique,

Thank you so much for your kind words! I'm thrilled to hear that Harold was able to assist you with your difficult questions and that his patience made a positive impact. We appreciate your feedback!

October 17, 2023

I'm so happy that I discovered Trendsi it's been a blessing to my business growth. The customer service is stellar. Raymart was very helpful in getting me acclimated with the process, I would recommend Trendsi to any business owners. Thanks

Heiress Gems
United States
5 months using the app
ShopSocial, Inc. replied October 19, 2023

Hello Heiress Gems,

That's fantastic to hear! We're thrilled to have been a part of your business growth journey. Our team, especially Raymart, is dedicated to providing top-notch service. Thank you for recommending Trendsi, and we look forward to continuing to support your success! 🚀