Reviews (3,486)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

Edited January 20, 2024

Angelo and Jules provided exceptional support when I encountered issues with my shop. His expertise and willingness to assist were invaluable in resolving the problem swiftly and effectively. His professionalism and patience made the entire process seamless. I greatly appreciate Angelo's dedication to ensuring customer satisfaction. Thank you for the outstanding assistance

My Threadz Boutique
United States
9 months using the app
ShopSocial, Inc. replied January 9, 2024

Hello My Threadz Boutique,

Thrilled to hear your positive feedback! 🌟 It was a pleasure assisting you with your shop, and I'm delighted we could resolve the issues swiftly. Your appreciation means a lot! If you ever need assistance again, don't hesitate to reach out. Cheers to seamless processes and satisfied customers! 🚀😊

October 17, 2023

I'm so happy that I discovered Trendsi it's been a blessing to my business growth. The customer service is stellar. Raymart was very helpful in getting me acclimated with the process, I would recommend Trendsi to any business owners. Thanks

Heiress Gems
United States
5 months using the app
ShopSocial, Inc. replied October 19, 2023

Hello Heiress Gems,

That's fantastic to hear! We're thrilled to have been a part of your business growth journey. Our team, especially Raymart, is dedicated to providing top-notch service. Thank you for recommending Trendsi, and we look forward to continuing to support your success! 🚀

October 6, 2023

Great products, great service. Maria in support is amazing and always gets back to me quickly and can resolve any issues

Hazel Chic Boutique
United States
6 months using the app
ShopSocial, Inc. replied October 8, 2023

Hello Hazel Chic Boutique,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our products and our support team, especially Maria. We truly value your feedback and look forward to serving you again in the future!

January 25, 2024

I am new to Trendsi and Joel from Customer Service answered all of my questions. He was super in helping me understand how Trendsi works for Boutique owners. He was polite and patient with all of my questions, and I feel tons more comfortable with Trendsi.

Boutique 224
United States
6 months using the app
ShopSocial, Inc. replied January 26, 2024

Hello Boutique 224,

Thank you for your kind words! We're delighted to hear that Joel from our Customer Service team could assist you effectively and make your experience with Trendsi more comfortable. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support! ❤️

February 1, 2024

Quick response and help me with whatever I needed assistance with. Representative Lee is very helpful and went out of her way to assist me with something I really didn't know for a customer.

LifeisCraftyy
United States
3 months using the app
ShopSocial, Inc. replied February 3, 2024

Hello LifeisCraftyy,

Thank you for your kind words! I'm delighted to hear that Representative Lee was able to assist you effectively. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! :)

February 4, 2024

am having a great experience with Trendsi. Easy to work with, great people to help you along way... Like Lorie! Thank you Lorie for helping me get started and putting me on the path to success.

The unique thread
United States
About 2 months using the app
ShopSocial, Inc. replied February 7, 2024

Hello The unique thread,

Thank you for your awesome feedback! We're thrilled to hear you're having a great experience with Trendsi and that Lorie has been such a fantastic help along the way. Here's to your continued success! 🥂

October 10, 2023

Anya with customer service was awesome and helped me find the information i needed right away!

Boho Butterfly LLC
United States
4 months using the app
ShopSocial, Inc. replied October 11, 2023

Hello Boho Butterfly LLC,

That's wonderful to hear! We're delighted to know that Anya provided you with such excellent service. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! ✨

January 15, 2024

I'm delighted to give Trendsi's customer service and their team members, specifically Raymart, a 5-star review. As a newcomer to the online business world, their support has been exceptional. Raymart's knowledge and assistance have been invaluable, addressing all my inquiries with patience and expertise. Trendsi's customer service team, led by Raymart, has exceeded my expectations, providing prompt and attentive assistance. I highly recommend Trendsi to fellow online business beginners for their outstanding customer service.

Jewell’s Jewelz
United States
3 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello Jewell’s Jewelz,

Thrilled to hear you had a fantastic experience with us! 🌟 Raymart and the entire Trendsi team are dedicated to supporting newcomers like you. We appreciate your kind words and look forward to continuing to exceed your expectations. Welcome to the online business world, and thank you for recommending us! ❤️

January 25, 2024

Customer Support is swift and prompt! Thank you so much Jules for assisting me in a change to my account with ease =)

Sultry Society
United States
Over 1 year using the app
ShopSocial, Inc. replied January 26, 2024

Hello Sultry Society,

Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer support team, especially with Jules. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! 😊

March 5, 2024

Great app, Great Product and Great support to help get setup. I look forward to a long relationship

Love Salve
United States
21 days using the app
ShopSocial, Inc. replied March 6, 2024

Hello Love Salve,

Thank you so much for the awesome feedback! We're thrilled to hear that you're loving our app, product, and support. Here's to a fantastic journey ahead together! 🚀🎉