Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

February 11, 2024

Anya was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! Trendsi definitely has excellent customer service!

Milk and Sand
United States
5 months using the app
ShopSocial, Inc. replied February 14, 2024

Hello Milk and Sand,

Thank you so much for your kind words! We're thrilled to hear that Anya provided you with prompt and excellent customer service. We strive to make sure all your questions are answered quickly and efficiently. Looking forward to serving you again soon! 🌟

January 12, 2024

Mary was very helpful in answering all of my questions about product restock on TRENDSI's lingerie section! I look forward to seeing more product options to add to my shop! Thank you Mary

La Provenza
United States
About 1 month using the app
ShopSocial, Inc. replied January 16, 2024

Hello La Provenza,

Thanks a bunch for your awesome review! 😊 We're thrilled to hear Mary was able to help you with your questions about our lingerie restock. Exciting times ahead! Can't wait to see your shop flourish with more fabulous options. Thank you for choosing TRENDSI! 🎉💖

February 15, 2024

Trendsi has an amazing and superb customer support base. a very short time with Anya and she answered all my questions with regards to return and refund policy. Her response were instant and very much helpul. She seems to have a working knowledge of Trendsi.

Zimertz
United States
7 months using the app
ShopSocial, Inc. replied February 17, 2024

Hi Zimertz,

Thank you for your awesome feedback! We're thrilled to hear that Anya provided such speedy and helpful assistance with our return and refund policy. We'll be sure to pass along your kind words to her. Here's to more great experiences with Trendsi!

March 23, 2024

Dave is such a wonderful customer service person. He was so patient, so helpful. He went above and beyond to help. He gave me every detail, took me through every step. He certainly does an excellent job and I highly recommend his services. Thank you.

QUEEN JONES ENTERPRISE BOUTIQUE
United States
About 1 month using the app
ShopSocial, Inc. replied March 26, 2024

Hi QUEEN JONES ENTERPRISE BOUTIQUE,

Thanks for the glowing review! Dave truly shines in customer service. We're thrilled to hear about your positive experience. We'll be sure to pass along your kind words. Cheers to exceptional service! 🥂

February 27, 2024

Joel was awesome! Super helpful and very informative. Helped me with a pretty important question and resolved it quickly.

O Hello Gorgeous!
United States
4 months using the app
ShopSocial, Inc. replied March 1, 2024

Hello O Hello Gorgeous!,

Thanks a bunch for the shoutout! Joel loves tackling challenges and making sure you leave with a smile. We're thrilled we could assist you promptly. Cheers to smooth resolutions and happy customers! ❤️

June 7, 2024

I love that its so simple to figure things out and get right to business.

Brian Alan Brock
United States
About 2 hours using the app
ShopSocial, Inc. replied June 12, 2024

Hi Brian Alan Brock,

Thanks a bunch for the glowing review! Glad you're finding our system straightforward and ready to rock. Let's keep that business momentum going strong! 🚀

January 2, 2024

Great products and wonderful customer service! Czar is always so helpful if I have any questions or need anything!

Ella Mae's Boutique
United States
12 months using the app
ShopSocial, Inc. replied January 3, 2024

Hello Ella Mae's Boutique,

Fantastic to hear you love our products! 😃 We're thrilled to know that Czar has been such a rockstar in providing excellent customer service. If you ever have more questions or need anything else, we're always here for you! 🌟 Thanks for the awesome review!

May 22, 2024

great... Joel Representative will help me a lot regarding the issue.

Trandify Deal
India
5 months using the app
ShopSocial, Inc. replied May 23, 2024

Hello Trandify Deal

Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him.

We always strive for excellence, so we'd love to know what we can do to earn that last ⭐ from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.

July 19, 2024

The have great clothes at a great price.

dEsignZ Ann Love LLC
United States
42 minutes using the app
ShopSocial, Inc. replied July 23, 2024

Hi dEsignZ Ann Love LLC,

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

April 1, 2024

Raymart was a great help and provided excellent service. Every encounter I have had with the Trendsi team has been great.

OMG! Rose
United States
About 2 months using the app
ShopSocial, Inc. replied April 3, 2024

Hi OMG! Rose,

Thanks a bunch for the glowing review! We're thrilled to hear that Raymart and the Trendsi team have been knocking it out of the park for you. Here's to many more fantastic encounters ahead!" 🌟