Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

December 14, 2023

They are very quick to respond to emails and chats dealing with questions and orders. I spoke with Harold on their chat and he did not waste any time cordially, answering all of my questions. They are helping me figure out selling on TikTok, which is super helpful. I am very happy to have them as a dropshipping supplier.

Bazaare Mart
United States
4 months using the app
ShopSocial, Inc. replied December 16, 2023

Hello Bazaare Mart,

Thrilled to hear you're happy with our speedy support, especially with Harold in the chat! We're pumped to assist you on your TikTok selling journey. Thanks for choosing us as your dropshipping supplier – here's to a successful partnership! 🥂✨

March 24, 2024

I have been using Trendsi for less than a year. They have quality products, friendly-flexible customer service, on-time delivery, and most importantly quality fulfillment packaging.

Pure Serenity DBA
United States
2 months using the app
ShopSocial, Inc. replied March 26, 2024

Hello Pure Serenity DBA,

Thanks for sharing your experience! We're thrilled to hear you've been enjoying Trendsi. Quality products, friendly service, and on-time delivery are what we aim for. Keep rocking those trendy finds! ❤️💪

March 22, 2024

I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!

Four B Tack and More
United States
11 months using the app
ShopSocial, Inc. replied March 26, 2024

Hi Four B Tack and More,

That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! 🚀😊

March 9, 2024

I just had a great and productive chat with one of a representative of TRENDSI name "MARY". she was so professional and quick to response.

Chaplineast
United States
6 months using the app
ShopSocial, Inc. replied March 13, 2024

Hello Chaplineast,

Thanks for sharing your awesome experience with Mary! We're thrilled to hear she provided such professional and speedy assistance. We'll be sure to pass along your kind words! ❤️

March 20, 2024

I want to express my gratitude for Joel's outstanding service today. He not only listened attentively to my concerns but also went above and beyond to swiftly resolve my issue. His professionalism, dedication, and willingness to ensure my satisfaction left a lasting impression. Thank you, Joel, for your exceptional support and commitment to customer care.

Best regards,

Noemi Tejada

My Store
United States
6 months using the app
ShopSocial, Inc. replied March 21, 2024

Hi Noemi,

Thank you for your kind words! We're thrilled to hear that Joel provided you with exceptional service. We'll be sure to pass along your gratitude. Our team is dedicated to ensuring your satisfaction every step of the way. We appreciate your support! ❤️

April 7, 2024

Joel was quick and really helpful!! Thank you!!

momsmerch
United States
8 months using the app
ShopSocial, Inc. replied April 8, 2024

Hello momsmerch,

Awesome to hear that, thanks for the shoutout! Joel's always ready to lend a hand and keep things moving. We appreciate your feedback! ❤️

January 2, 2024

Great products and wonderful customer service! Czar is always so helpful if I have any questions or need anything!

Ella Mae's Boutique
United States
12 months using the app
ShopSocial, Inc. replied January 3, 2024

Hello Ella Mae's Boutique,

Fantastic to hear you love our products! 😃 We're thrilled to know that Czar has been such a rockstar in providing excellent customer service. If you ever have more questions or need anything else, we're always here for you! 🌟 Thanks for the awesome review!

February 3, 2024

Joel at Trendsi was helpful and knowledgeable with a concern I had. I have great experience with Trendsi customer service support. I appreciate your help Joel!

Luxury Elegance Boutique
United States
9 months using the app
ShopSocial, Inc. replied February 7, 2024

Hello Luxury Elegance Boutique,

Thanks for the shoutout! Joel and the Trendsi team are always here to make sure you're taken care of. We're thrilled you had such a positive experience with our customer service. Keep rocking those vibes! 💪

May 21, 2024

Raymart always answer my questions in a timely manner he’s great I really like working with him

1 Stop Shop
United States
About 2 months using the app
ShopSocial, Inc. replied May 22, 2024

Hello 1 Stop Shop

Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him.

We always strive for excellence, so we'd love to know what we can do to earn that last star from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.

March 1, 2024

Anya was very helpful and explained very well. I am glad she is there for us to help. Thank you Anya

Tulips
United States
10 months using the app
ShopSocial, Inc. replied March 3, 2024

Hello Tulips,

Thank you so much for your kind words! I'm thrilled to hear that I could be of assistance. Don't hesitate to reach out if you need anything else in the future. Cheers to smooth sailing ahead!