Reviews (3,486)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

February 21, 2024

Raymart was amazing! thanks for all your help.

Old Money Collection
United States
9 months using the app
ShopSocial, Inc. replied February 23, 2024

Hi Old Money Collection,

Absolutely thrilled to hear you had a fantastic experience with Raymart! We're here to assist anytime you need us. Cheers to more awesome moments ahead! 🥂

November 23, 2023

I WOULD LIKE RECOMENDED THIS COMPANY THE QUALITY OF PRODUCT IS VERY GOOD

ALSO MISS CHETTE SHE WAS HELPFUL I CAN GIVE HER 5 STAR THANKS FOR YOUR HELPING ME

Joveees Store
United States
4 months using the app
ShopSocial, Inc. replied November 25, 2023

Hello Joveees Store,

Thank you so much for the glowing recommendation! 🌟 We're thrilled to hear you're loving the quality of our products. Big shoutout to Miss Chette for her 5-star assistance! 🌈 We appreciate your support and look forward to serving you again.

October 5, 2023

wonderful help don't know what I would do without them. Very friendly people couldn't ask for better.

Fashion - Gems
United States
3 months using the app
ShopSocial, Inc. replied October 8, 2023

Hello Fashion - Gems,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We're here to help whenever you need us. Have a fantastic day!

February 25, 2024

Joel was awesome on helping me track an order that way placed!!

Island Winds Clothing Company
United States
3 months using the app
ShopSocial, Inc. replied February 27, 2024

Hello Island Winds Clothing Company

Thank you for your feedback! We're thrilled to hear that Joel was awesome in helping you track your order.

Providing excellent support is our priority, and we're glad Joel could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

November 24, 2023

Lee was amazing! She was extremely helpful and resolved our issue quickly.

Zen Lily Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied November 28, 2023

Hello Zen Lily Boutique,

Thrilled to hear that, and thanks a bunch for sharing your experience! We're lucky to have Lee on our team. If you ever need assistance again, we're here for you! 🚀✨

November 20, 2023

I had the pleasure of having Allan giving me step by step instructions for making sure my shopify store was set up and integrated properly with Trendsi. His knowledge was key. I really appreciated his help.

McKinley K.
United States
About 2 months using the app
ShopSocial, Inc. replied November 22, 2023

Hello McKinley K.,

Hi there! 🌟 Thanks a bunch for your awesome review! We're thrilled to hear that Allan could assist you step by step in getting your Shopify store all set up with Trendsi. Our team is dedicated to providing top-notch support, and it's fantastic to know that Allan's knowledge made a real difference for you. If you ever need more help or have questions, we're always here for you.

April 6, 2024

Harold was a great help! second time I had to reach out for help today!!! Everyone has been great so far! Very knowledgeqable!

The Haven Collection
United States
About 10 hours using the app
ShopSocial, Inc. replied April 8, 2024

Hi The Haven Collection,

Thank you so much for your kind words! We're thrilled to hear that Harold provided excellent assistance for you not once, but twice today! Our team is dedicated to being knowledgeable and helpful, and we're delighted to have met your expectations. If you ever need assistance again, don't hesitate to reach out. Have a fantastic day! ❤️

February 1, 2024

I reached out to Trendsi regarding an issue I had with the app and Anya was amazing. She was able to resolve the issue within minutes of me sending the request ticket. Absolutely fantastic customer service and the app is awesome too. I highly recommend it to anyone who is thinking of doing something similar to us. Thank you Anya. Regards. Pindi Sahota. Founder. Babbazon.com

Babbazon
United Kingdom
11 days using the app
ShopSocial, Inc. replied February 3, 2024

Hello Babbazon,

Thank you for your kind words! We're thrilled to hear that Anya provided you with fantastic customer service and swiftly resolved your issue. We appreciate your recommendation and are delighted to have you as a satisfied user of our app. 💙

February 3, 2024

Had a great experience with customer service. CHette did a phenomenal job answering my concerns. I greatly appreciated her service and expertise.

Thank you

KablooeyINK
United States
7 months using the app
ShopSocial, Inc. replied February 7, 2024

Hello KablooeyINK,

Thank you so much for your kind words! We're thrilled to hear that Chette provided you with excellent service and expertise. We'll be sure to pass along your appreciation. Looking forward to serving you again soon!

November 16, 2023

I am a new shop owner with questions. Allan patiently answered all of them. I'm pleased with his responses and give him 5 stars.

ALWAYSFOREVERBELOIT
United States
6 months using the app
ShopSocial, Inc. replied November 21, 2023

Hello ALWAYSFOREVERBELOIT,

Thrilled to hear you had a positive experience, and congratulations on your new shop! 🌟 Allan is truly dedicated, and we're here for any more questions you might have. Welcome to the community of happy shop owners!