Reviews (3,487)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

November 5, 2023

Czar was very quick in responding. Very knowledgeable. Super nice and professional. If possible, I would give her 10 stars!!!

Hoodies For All Kind
United States
3 months using the app
ShopSocial, Inc. replied November 7, 2023

Hi Hoodies For All Kind,

Thank you so much for your kind words! 🌟 I'm thrilled to hear that you had a great experience. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊

October 5, 2023

Fantastic, Everyone there has been such a great help. I especially appreciate Chette.
Thank you

Madame Weathersby
United States
2 months using the app
ShopSocial, Inc. replied October 6, 2023

Hello Madame Weathersby

Thank you for your fantastic feedback! We're delighted to hear that our team has been a great help to you.

Chette and the entire team are here to assist you whenever you need it. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to support you!

October 10, 2023

Wonderful customer support and app. Czar helped me to understand the reason behind a problem I had with Shopify, and even though it's a Shopify limitation, she explained to me how it works.

Novationex
Italy
3 months using the app
ShopSocial, Inc. replied October 11, 2023

Hello Novationex,

Thank you for your kind words! We're glad to hear that Czar could assist you and that you find our app and customer support helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help! ❤️

March 6, 2024

RAYMART was such a big help. He was very knowledgeable and helped me through every step. Thank you. Good Service.

Shop Eyah
United States
5 days using the app
ShopSocial, Inc. replied March 7, 2024

Hello Shop Eyah

Thank you for your feedback! We're thrilled to hear that Raymart provided you with excellent service and was able to assist you every step of the way.

We're proud to have knowledgeable team members like Raymart who go above and beyond to ensure our customers' satisfaction. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

January 2, 2024

Excellent app. It's pretty easy to do dropshipping with Trendsi.
The customer support of Angelo was very professional.

stylefloss
United States
5 months using the app
ShopSocial, Inc. replied January 3, 2024

Hi stylefloss,

Thrilled to hear you love the app for dropshipping with Trendsi! 😊 Our team, especially Angelo, is dedicated to providing top-notch customer support. If you ever need assistance or have questions, we're here for you. Happy selling! 💙

March 1, 2024

Hi, Dave, Thanks for your great support to me.
Great service from your side ,Love you DAVE

Prezways
United Kingdom
2 months using the app
ShopSocial, Inc. replied March 3, 2024

Hi Prezways,

Hey there! Thanks a bunch for the shoutout and love! 🌟 We're always here to support you whenever you need it. Let's keep rocking it together! 💪😊

March 19, 2024

Czar is so patient and thorough! I was frantic about an order and Czar walked me through it!

HerShe Boutique

Hershe boutique
United States
About 2 months using the app
ShopSocial, Inc. replied March 20, 2024

Hi Hershe boutique,

Thank you so much for your kind words! We're thrilled to hear that Czar provided excellent service and helped ease your worries. We're here to make your shopping experience as smooth as possible. Looking forward to serving you again soon at HerShe Boutique!" 🌟

March 10, 2024

Trendsi has been so easy to use and set up! I was having trouble with connecting shipping and Harold was extermely helpful and walked me through how to set this up with screenshots for shopify! Thank you so much for the great support!

Urban Bird & Company
United States
3 days using the app
ShopSocial, Inc. replied March 13, 2024

Hi Urban Bird & Company,

Thank you for your kind words! We're thrilled to hear that Trendsi has been easy to set up and that Harold provided you with excellent support. We're here to help you every step of the way!

November 24, 2023

Had questions and Czar helped me so much. She answered all my questions. She helped me so much. I know Trendsi was the right choice for my online boutique.

The Unicorn in the Suburbs
United States
10 months using the app
ShopSocial, Inc. replied November 28, 2023

Hello The Unicorn in the Suburbs,

Thrilled to hear that Czar provided the assistance you needed! We're delighted to have you on board with Trendsi for your online boutique. If you ever have more questions or need further support, we're here for you. Cheers to a successful journey ahead!

December 27, 2023

Trendsi is impressive for my boutique business!!!! Whenever I have an issue, the customer service is top-notch- Anya is great and very helpful! The chat feature is available 24/7, which is great for small business owners! I would recommend Trendsi to both new and experienced boutique owners!!!

Sparkle & Peony Boutique
United States
2 months using the app
ShopSocial, Inc. replied December 31, 2023

Hello Sparkle & Peony Boutique,

Thrilled to hear you're loving Trendsi for your boutique business! 🌟 Anya and our customer service team are here to rock your experience, and the 24/7 chat feature is a game-changer, right? Thanks a bunch for recommending Trendsi - here's to continued success for your boutique! 🛍️💖