Reviews (3,501)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

October 23, 2023

So far so good! The one technical issue I had trouble with, Raymart was able to help get the problem solved.

The Prissy Palm
United States
2 months using the app
ShopSocial, Inc. replied October 25, 2023

Hello The Prissy Palm,

That's awesome to hear! 🚀 We're thrilled that Raymart was able to resolve your technical issue. If you ever need further assistance, don't hesitate to reach out. We're here to keep things running smoothly for you! 😄👍

January 11, 2024

Mary was very helpful with logistics questions I had! She was quick to respond and knowledgeable. Thank you, Mary!

Soul Happy Shop
United States
Over 1 year using the app
ShopSocial, Inc. replied January 12, 2024

Hello Soul Happy Shop,

Absolutely thrilled to hear that, thank you for sharing! Mary is indeed a rockstar when it comes to logistics - quick, knowledgeable, and always ready to assist. We're lucky to have her on our team! If you have any more questions, feel free to reach out. Cheers! 🌟

April 6, 2024

Harold was a great help! second time I had to reach out for help today!!! Everyone has been great so far! Very knowledgeqable!

The Haven Collection
United States
About 10 hours using the app
ShopSocial, Inc. replied April 8, 2024

Hi The Haven Collection,

Thank you so much for your kind words! We're thrilled to hear that Harold provided excellent assistance for you not once, but twice today! Our team is dedicated to being knowledgeable and helpful, and we're delighted to have met your expectations. If you ever need assistance again, don't hesitate to reach out. Have a fantastic day! ❤️

December 19, 2023

I must say, Trendsi's customer service is top notch! I have used chat a few times. This time talking with Allen, and every time they have done a superb job and always go above and beyond answering my questions and solving any issues (which have only been minor). I have had great experience all around so far with Trendsi and am thankful for them.

Jewlree
United States
9 days using the app
ShopSocial, Inc. replied December 24, 2023

Hello Jewlree,

Thank you so much for your fantastic feedback! We're thrilled to hear that you've had a top-notch experience with Trendsi, especially with Allen's superb customer service. We truly appreciate your support and are grateful to have you as a valued customer. If you ever have more questions or need assistance, we're here for you! 🌟

November 27, 2023

I am delighted to express my gratitude for the excellent experience I had while working with Trendsi, particularly with their remarkable representative, Raymont. His invaluable support and unwavering patience truly made a significant impact on my overall journey. From the very start, Raymont demonstrated an exceptional level of professionalism and knowledge in his field. Despite my initial lack of familiarity with the process, he was readily available to guide me and answer all my questions promptly. His depth of understanding and ability to simplify complex concepts made it effortless for me to grasp important aspects.

Graceful369Vibes
United States
24 days using the app
ShopSocial, Inc. replied November 28, 2023

Hello Graceful369Vibes,

Thrilled to hear about your fantastic experience! 😊 Raymart and the Trendsi team are dedicated to making your journey seamless. We appreciate your kind words and look forward to continuing to exceed your expectations! 🚀

November 19, 2023

Great App. Representatives are very responsive if you need their assistance. Czar was of great help on the 24/7 chat.

NicholesGifts
United States
Over 1 year using the app
ShopSocial, Inc. replied November 21, 2023

Hello NicholesGifts,

Delighted to hear you're enjoying our app! 🌟 Thanks a bunch for the shoutout! We're thrilled Czar could assist you round the clock. If you ever need more help, we're just a message away! 🚀 #CustomerSuccess

March 19, 2024

Czar is so patient and thorough! I was frantic about an order and Czar walked me through it!

HerShe Boutique

Hershe boutique
United States
About 2 months using the app
ShopSocial, Inc. replied March 20, 2024

Hi Hershe boutique,

Thank you so much for your kind words! We're thrilled to hear that Czar provided excellent service and helped ease your worries. We're here to make your shopping experience as smooth as possible. Looking forward to serving you again soon at HerShe Boutique!" 🌟

October 19, 2023

Trendsi has been wonderful. I recently had the pleasure of speaking to Czar. From the moment I reached out with my inquiries, Czar was quick to respond and demonstrated an understanding of the subject matter. Their ability to address my questions promptly and effectively left a lasting impression. Thank you, Czar, for your outstanding support.

Fern + Moss
United States
6 months using the app
ShopSocial, Inc. replied October 21, 2023

Hello Fern + Moss,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar. We take pride in providing prompt and effective support. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your business! ❤️

January 23, 2024

I love their Chat feature! Jules is great! She helped me quick with a question and even with some screenshots to show me exactly where to find something!

The Bayside Bohemian
United States
9 days using the app
ShopSocial, Inc. replied January 25, 2024

Hello The Bayside Bohemian,

Thrilled to hear you had a positive experience with Jules and our Chat feature! 🌟 We're here to make things easy for you. If you ever have more questions or need assistance, feel free to reach out.

February 21, 2024

Big thanks to Czar for sorting out my pricing issue , I'm Super grateful for the help, Keep up the good work!

Minx
United States
15 days using the app
ShopSocial, Inc. replied February 23, 2024

Hi Minx,

Hey there! Thanks a bunch for the shoutout! 🌟 Glad we could help sort things out for you. Here's to smooth sailing ahead! 🚀