Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 24, 2023

Had questions and Czar helped me so much. She answered all my questions. She helped me so much. I know Trendsi was the right choice for my online boutique.

The Unicorn in the Suburbs
United States
10 months using the app
ShopSocial, Inc. replied November 28, 2023

Hello The Unicorn in the Suburbs,

Thrilled to hear that Czar provided the assistance you needed! We're delighted to have you on board with Trendsi for your online boutique. If you ever have more questions or need further support, we're here for you. Cheers to a successful journey ahead!

April 7, 2024

Joel was quick and really helpful!! Thank you!!

momsmerch
United States
8 months using the app
ShopSocial, Inc. replied April 8, 2024

Hello momsmerch,

Awesome to hear that, thanks for the shoutout! Joel's always ready to lend a hand and keep things moving. We appreciate your feedback! ❤️

January 14, 2024

Trendsi is my favorite dropshipper. So professional and response quickly to inquiries. I just finished communication with Czar and she was super knowledgeable and friendly. There is no subscription plan AND the products are wonderful. I definitely recommend.

Trendi Center
United States
4 months using the app
ShopSocial, Inc. replied January 16, 2024

Hi Trendi Center,

Thanks a ton for the awesome review! We're thrilled to hear you love Trendsi as your go-to dropshipper. 😎 Our team, especially Czar, is all about top-notch professionalism and speedy responses. So glad you found them knowledgeable and friendly! And yes, no subscription plans and fabulous products are definitely a win-win. Your recommendation means the world to us—happy dropshipping! 🚀💙

February 22, 2024

I have had the privilege of working with both Mary today and Raymart in the past, and I must say that Trendsi has the best customer service hands down. Mary's exceptional service today, along with Raymart's previous assistance, truly highlights the outstanding customer service standards at Trendsi. Thank you for providing such exceptional support and assistance!
Ps Thank you Mary for finding me again and picking up where we left off today

Jewell's Jewelz
United States
18 days using the app
ShopSocial, Inc. replied February 24, 2024

Hello Jewell's Jewelz,

Thank you so much for your glowing review! We're thrilled to hear that both Mary and Raymart have provided you with exceptional service. At Trendsi, we're dedicated to delivering top-notch customer support, and it's wonderful to see that reflected in your experience. We'll make sure to pass along your appreciation to Mary and Raymart. Looking forward to continuing to exceed your expectations!

April 28, 2024

Love Trendsi!!
Dave was so helpful with the questions I had. Great experience!

MyFave Denim
United States
About 2 months using the app
ShopSocial, Inc. replied April 30, 2024

Hi MyFave Denim,

That's awesome to hear! We're thrilled you had a great experience with Dave. Thanks for sharing your feedback! 🌟

April 27, 2024

I am in the process of setting up my online store. Harold was a huge help in answering all my questions regarding how the shipment works. I was very impressed with the quick and clear response.

Freya’s Closet
United States
3 days using the app
ShopSocial, Inc. replied April 30, 2024

Hello Freya’s Closet,

Thanks for the awesome review! We're thrilled Harold could help you navigate the ins and outs of shipments. Speedy and clear answers are our jam! ❤️

March 6, 2024

Harold, quickly assisted me and was friendly. Thanks!

Renee's Boutique LLC
United States
About 2 years using the app
ShopSocial, Inc. replied March 8, 2024

Hello Renee's Boutique LLC,

Fantastic to hear! Harold always brings the energy and friendliness to our team. We're thrilled he could assist you quickly. Feel free to reach out if you have more questions. ❤️

February 2, 2024

My representative "Chette" was so helpful. She explained things so that I would gain a better understanding of how the system works. I am so thankful for her attention to detail and professional manner. She is the best!!!

Boutique 1025
United States
3 months using the app
ShopSocial, Inc. replied February 7, 2024

Hello Boutique 1025,

Thank you so much for your kind words! We're thrilled to hear that Chette provided such helpful and detailed assistance. We're lucky to have her on our team!

December 11, 2023

Joseph have been a really good help, he answered all my questions and waited for me to resolve any issues that i needed help with.

Maryse Fashion
United States
7 months using the app
ShopSocial, Inc. replied December 13, 2023

Hi Maryse Fashion,

Fantastic to hear, and kudos to Joseph! 🌟 We're thrilled he provided such excellent assistance, patiently addressing all your questions and helping resolve any issues. If you ever need more support, don't hesitate to reach out. 💙

December 27, 2023

Trendsi is impressive for my boutique business!!!! Whenever I have an issue, the customer service is top-notch- Anya is great and very helpful! The chat feature is available 24/7, which is great for small business owners! I would recommend Trendsi to both new and experienced boutique owners!!!

Sparkle & Peony Boutique
United States
2 months using the app
ShopSocial, Inc. replied December 31, 2023

Hello Sparkle & Peony Boutique,

Thrilled to hear you're loving Trendsi for your boutique business! 🌟 Anya and our customer service team are here to rock your experience, and the 24/7 chat feature is a game-changer, right? Thanks a bunch for recommending Trendsi - here's to continued success for your boutique! 🛍️💖